Dell 2135cn User Guide - Page 148

Bead-Carry-Out BCO, Jagged characters

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Action Execute the PHD Refresh Mode. Yes No 1. Launch the Tool Box, and click Refresh Mode on the Diagnosis tab. 2. After you start the PHD Refresh Mode, click Chart Print on the Diagnosis tab. 1 3. Click the 4 Colors Configuration Chart button. The 4 Colors Configuration Chart is printed. The task is complete. Go to action 2. Is the problem resolved? Replace the PHD unit if you have a spare unit. 1. Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing the PHD Unit". 2. After you replace the PHD unit, click Chart Print on the Diagnosis tab. 2 3. Click the 4 Colors Configuration Chart button. The task is complete. Contact Dell. The 4 Colors Configuration Chart is printed. Is the problem resolved? Bead-Carry-Out (BCO) Action If the printer is installed in a high altitude location, set the altitude of the location. Yes 1. Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab. 1 2. Select the value close to the altitude of the location where the printer is installed. The task is complete. Is the problem resolved? Replace the PHD unit if you have a spare unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing the PHD Unit". 2 Is the problem resolved? The task is complete. No Go to action 2. Contact Dell. Jagged characters Action Set Print Mode to High Quality in the printer driver. 1 1. On the Graphics tab, select High Quality from Print Mode. Is the problem resolved? Enable Bitmap Smoothing in the printer driver. 2 1. On the Advanced tab, set Bitmap Smoothing under Items: to On. Is the problem resolved? Enable Bitmap Text Smoothing in the printer driver. 3 1. On the Advanced tab, set Bitmap Text Smoothing under Items: to On. Is the problem resolved? Yes The task is complete. No Go to action 2. The task is complete. Go to action 3. The task is complete. Go to action 4.

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Bead-Carry-Out (BCO)
Jagged characters
Action
Yes
No
1
Execute the PHD Refresh Mode.
1.
Launch the Tool Box, and click
Refresh Mode
on the
Diagnosis
tab.
2.
After you start the
PHD Refresh Mode
, click
Chart Print
on the
Diagnosis
tab.
3.
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
The task is complete.
Go to action 2.
2
Replace the PHD unit if you have a spare unit.
1.
Replace the PHD unit. See
"Replacing the Print Head Device (PHD) Unit"
and
"Installing the PHD Unit"
.
2.
After you replace the PHD unit, click
Chart Print
on the
Diagnosis
tab.
3.
Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
The task is complete.
Contact Dell.
Action
Yes
No
1
If the printer is installed in a high altitude location, set the altitude of the location.
1.
Launch the Tool Box, and click
Adjust Altitude
on the
Printer Maintenance
tab.
2.
Select the value close to the altitude of the location where the printer is installed.
Is the problem resolved?
The task is
complete.
Go to action
2.
2
Replace the PHD unit if you have a spare unit. See
"Replacing the Print Head Device (PHD) Unit"
and
"Installing the
PHD Unit"
.
Is the problem resolved?
The task is
complete.
Contact Dell.
Action
Yes
No
1
Set
Print Mode
to
High Quality
in the printer driver.
1.
On the
Graphics
tab, select
High Quality
from
Print Mode
.
Is the problem resolved?
The task is
complete.
Go to action
2.
2
Enable
Bitmap Smoothing
in the printer driver.
1.
On the
Advanced
tab, set
Bitmap Smoothing
under
Items:
to
On
.
Is the problem resolved?
The task is
complete.
Go to action
3.
3
Enable
Bitmap Text Smoothing
in the printer driver.
1.
On the
Advanced
tab, set
Bitmap Text Smoothing
under
Items
: to
On
.
Is the problem resolved?
The task is
complete.
Go to action
4.