Dell DR4300 DR Series System Administrator Guide - Page 152

Storage Controller &lt, Alert Message

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Alert Message Voltage probes have recorded readings in the failed range. Description/Meaning or Action • Check the Events page in the DR Series system for specific voltage events and the location of the voltage probes. • Check the power supplies. If there are no issues with the power supplies, have a service technician check the DR Series system appliance to see if it requires any servicing. Storage Controller failed. Replace the RAID controller in the DR Series system. Storage Controller is missing. Reinsert or replace the RAID controller in the DR Series system. Storage Controller has an illegal configuration. The expected number of virtual drives is , and the actual number of virtual drives found was . Run the Dell Restore Manager (RM) utility to repair the drive configuration mismatch. The expected number of enclosures is , and the actual number of enclosures found was . • Check the SAS cable connections between the storage controller and all its enclosures. • Check the power cable connections to the enclosure power supplies. Physical disk failed. Physical disk is missing, removed, or it cannot be detected. Physical disk predictive failure reported. Replace the physical disk that failed. Reinsert or replace the physical disk. Replace the physical disk. NOTE: Even though the disk may not have failed yet, the recommended best practice is to replace the disk. Physical disk is an unsupported type. Physical disk has been manually set to offline with a configuration command. Physical disk is foreign. This disk type is unsupported and cannot be used in this configuration. Replace the unsupported physical disk with a Dellsupported SAS physical disk. Remove the physical disk and reinsert it (the drive is nonoperational in this state). This can occur when a storage controller has been replaced or all drives have been migrated from another system. In such cases, the foreign configuration should be imported. If this is seen on a single physical disk, the foreign configuration should be cleared. NOTE: This condition can also be seen when a drive is removed and reinserted while a rebuild is still in progress. 152

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Alert Message
Description/Meaning or Action
Voltage probes have recorded readings in the failed
range.
•
Check the
Events
page in the DR Series system for
specific voltage events and the location of the voltage
probes.
•
Check the power supplies. If there are no issues with
the power supplies, have a service technician check
the DR Series system appliance to see if it requires any
servicing.
Storage Controller <
number
> failed.
Replace the RAID controller in the DR Series system.
Storage Controller <
number
> is missing.
Reinsert or replace the RAID controller in the DR Series
system.
Storage Controller <
number
> has an illegal configuration.
The expected number of virtual drives is <
number
>, and
the actual number of virtual drives found was <
number
>.
Run the Dell Restore Manager (RM) utility to repair the
drive configuration mismatch.
The expected number of enclosures is <
number
>, and the
actual number of enclosures found was <
number
>.
•
Check the SAS cable connections between the storage
controller and all its enclosures.
•
Check the power cable connections to the enclosure
power supplies.
Physical disk <
number
> failed.
Replace the physical disk that failed.
Physical disk <
number
> is missing, removed, or it cannot
be detected.
Reinsert or replace the physical disk.
Physical disk <
number
> predictive failure reported.
Replace the physical disk.
NOTE:
Even though the disk may not have failed yet,
the recommended best practice is to replace the disk.
Physical disk <
number
> is an unsupported type.
This disk type is unsupported and cannot be used in this
configuration.
Replace the unsupported physical disk with a Dell-
supported SAS physical disk.
Physical disk <
number
> has been manually set to offline
with a configuration command.
Remove the physical disk and reinsert it (the drive is non-
operational in this state).
Physical disk <
number
> is foreign.
This can occur when a storage controller has been
replaced or all drives have been migrated from another
system. In such cases, the foreign configuration should be
imported.
If this is seen on a single physical disk, the foreign
configuration should be cleared.
NOTE:
This condition can also be seen when a drive
is removed and reinserted while a rebuild is still in
progress.
152