Dell Inspiron 15 AMD Setup Guide - Page 53

Starting Dell Diagnostics From the, Drivers and Utilities Disc, Choose An, Option, Choose An Option

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Using Support Tools c. If you are experiencing memory issues, press , otherwise press . The following message is displayed: "Booting Dell Diagnostic Utility Partition. Press any key to continue." d. Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window. 1. Select the test you want to run. 2. If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 69). NOTE: The Service Tag for your computer is located at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 3. When the tests complete, close the test screen to return to the Choose An Option window. 4. To exit the Dell Diagnostics and to restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 51

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51
Using Support Tools
If you are experiencing memory issues,
c.
press <y>, otherwise press <n>.
The following message is displayed:
“
Booting Dell Diagnostic
Utility Partition. Press any
key to continue.”
Press any key to go to the
d.
Choose An
Option
window.
If PSA is not invoked:
Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive and to go to the
Choose An Option
window.
Select the test you want to run.
1.
If you encounter a problem during a test,
2.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 69).
NOTE:
The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test
3.
screen to return to the
Choose An Option
window.
To exit the Dell Diagnostics and to restart the
4.
computer, click
Exit
.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
Insert the
1.
Drivers and Utilities
disc.
Shut down and restart the computer.
2.
When the DELL logo appears, press <F12>
immediately.
NOTE:
If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your computer
and try again.