Dell Inspiron N4020 Setup Guide - Page 56

Starting Dell Diagnostics From the, Drivers and Utilities Disc, Choose An Option

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Using Support Tools 5. If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 72). NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 6. When the tests complete, close the test screen to return to the Choose An Option window. 7. To exit the Dell Diagnostics and to restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL™ logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 54

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54
Using Support Tools
If you encounter a problem during a test,
5.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 72).
NOTE:
The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test
6.
screen to return to the
Choose An Option
window.
To exit the Dell Diagnostics and to restart the
7.
computer, click
Exit
.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE:
The
Drivers and Utilities
disc may
not ship with your computer.
Insert the
1.
Drivers and Utilities
disc.
Shut down and restart the computer.
2.
When the DELL
™
logo appears, press <F12>
immediately.
NOTE:
If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your computer
and try again.
NOTE:
The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.