Dell Latitude 7030 Rugged Extreme Tablet Keyboard for Users Guide - Page 16

Troubleshooting NOTE: This keyboard is compatible with specific Dell tablets. For a list of supported devices, see https://www.dell.com. Problem The keyboard is not functioning The buttons are not working The clickpad is not responding Possible solutions 1. Undock and then re-dock the keyboard 2. Check if anything is blocking the connectors on the keyboard and/or tablet 3. Check for any damaged pins, dirt etc. on the connectors. Clean and reconnect the keyboard 4. Restart the tablet Warranty information Limited warranty and return policies Dell-branded products carry a one-year limited hardware warranty. If purchased together with a Dell computer, it will follow the computer's warranty. 16 │ Troubleshooting