Dell Latitude D600 System Information Guide - Page 27

Running the Dell Diagnostics - hard drive not detected at boot

Get Dell Latitude D600 PDF manuals and user guides View all Dell Latitude D600 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 27 highlights

Running the Dell Diagnostics The Dell Diagnostics is located on a hidden Diagnostic utility partition on your hard drive. 1 Shut down the computer. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL™ logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 5 When the boot device list appears, highlight Diagnostics and press . The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a component failure is detected, the computer stops and beeps. To stop the assessment and reboot to the operating system, press ; to continue to the next test, press ; to retest the component that failed, press . • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see "Getting Help" in your User's Guide for the appropriate contact information) before continuing on to the Dell Diagnostics. • If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions on the screen to run the Dell Diagnostics from your Drivers and Utilities CD. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. NOTE: If your computer cannot display a screen image, contact Dell (see "Getting Help" in your User's Guide for the appropriate contact information). NOTE: If you cannot see anything on your display, you can hold down the mute button and press the power button (instead of F12) to begin the Dell Diagnostics. You do not need to highlight Diagnostics and press . The computer automatically runs the Pre-boot System Assessment. System Infor mation Guide 25

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
System Information Guide
25
Running the Dell Diagnostics
The Dell Diagnostics is located on a hidden Diagnostic utility partition on
your hard drive.
NOTE:
If your computer
cannot display a screen
image, contact Dell (see
“Getting Help” in your
User’s Guide
for the
appropriate contact
information).
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it.
See the documentation that came with your docking device for
instructions.
3
Connect the computer to an electrical outlet.
NOTE:
If you cannot see
anything on your display,
you can hold down the
mute button and press the
power button (instead of
F12) to begin the Dell
Diagnostics. You do not
need to highlight
Diagnostics
and press
. The
computer automatically
runs the Pre-boot System
Assessment.
4
Turn on the computer. When the DELL™ logo appears, press
immediately. If you wait too long and the Microsoft
®
Windows
®
logo
appears, continue to wait until you see the Windows desktop. Then
shut down your computer and try again.
5
When the boot device list appears, highlight
Diagnostics
and press
The computer begins to run the Pre-boot System Assessment, a series
of embedded diagnostics that perform initial testing on your system
board, keyboard, hard drive, and display.
•
During the assessment, answer any questions that appear.
•
If a component failure is detected, the computer stops and beeps.
To stop the assessment and reboot to the operating system, press
; to continue to the next test, press
; to retest the
component that failed, press
.
•
If failures are detected during the Pre-boot System Assessment,
write down the error code(s) and contact Dell (see “Getting Help”
in your
User’s Guide
for the appropriate contact information)
before continuing on to the Dell Diagnostics.
•
If you receive a message stating that no Diagnostics utility
partition has been found, follow the instructions on the screen to
run the Dell Diagnostics from your
Drivers and Utilities
CD.
If the Pre-boot System Assessment completes successfully, you receive
the message
Booting Dell Diagnostic Utility Partition.
Press any key to continue
.