Dell M4300 User's Guide

Dell M4300 Manual

Dell M4300 manual content summary:

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    Dell Precision™ M4300 User's Guide www.dell.com | support.dell.com
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    to avoid the problem. CAUTION: A CAUTION Dell, the DELL logo, Dell Precision, ExpressCharge, TravelLite, Strike Zone, Wi-Fi Catcher, and Dell OpenManage are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft, Outlook, Windows, and Windows
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    the Operating System Media 26 Windows Vista 27 3 Using a Battery Battery Performance 29 Checking the Battery Charge 30 Dell™ QuickSet Battery Meter 30 Microsoft® Windows® Power Meter 30 Charge Gauge 30 Low-Battery Warning 31 Conserving Battery Power 31 Power Management Modes 31 Standby
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    Replacing the Battery 33 Storing a Battery 34 4 Using the Keyboard and Touch Pad Numeric Keypad 35 Key Combinations 35 System Functions 35 Battery 36 Display Functions 36 Power Management 36 Microsoft® Windows® Logo Key Functions 36 Touch Pad 37 Customizing the Touch Pad and Track Stick
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    Microsoft® Windows® XP 48 Windows Vista 48 Using the Ambient Light Sensor Dell Mobile Broadband Network Card 57 Managing Your Network Settings Through the Dell QuickSet Location Profiler 58 Dell™ Wi-Fi Catcher™ Network Locator 58 Internet Connection Firewall 58 8 Using Cards Card Types 61 Card
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    70 10 Troubleshooting Dell Technical Update Service 73 Dell Diagnostics 73 When to Use the Dell Diagnostics 73 Starting the Dell Diagnostics From Your Hard Drive 73 Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . 74 Dell Diagnostics Main Menu 74 Dell Support Utility
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    ® Windows® operating system 85 A solid blue screen appears 85 Other software problems 85 Memory Problems 86 Network Problems 86 General 86 PC Card or ExpressCard Problems 87 Power Problems 87 Ensuring Sufficient Power for Your Computer 88 Docking Power Considerations 88 Printer Problems 89
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    Reinstalling Drivers and Utilities 100 Using the Hardware Troubleshooter Tool in Microsoft Windows XP and Windows Vista Operating Systems 102 Restoring Your Operating System 102 Using Microsoft Windows System Restore 103 Using the Operating System Media 104 14 Adding and Replacing Parts Before
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    Wireless Wide Area Network (WWAN) Cards . . 122 FCM (Flash Cache Module 123 Internal Card With Bluetooth® Wireless Technology 125 Coin-Cell Battery 127 15 Dell™ QuickSet 16 Specifications 17 Getting Help Obtaining Assistance 139 Technical Support and Customer Service 139 DellConnect 140 Online
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    Returning Items for Warranty Repair or Credit 141 Before You Call 142 Contacting Dell 142 18 Appendix Cleaning Your Computer 145 Computer, Keyboard, and Display 145 Touch Pad 145 Mouse 146 CDs and DVDs 146 Macrovision Product Notice 147 FCC Notice (U.S. Only 147 FCC Class B 147 Glossary
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    . Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information 9
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    instructions • Regulatory information • Ergonomics information • End User License Agreement • Service Tag and Express Service Code • Microsoft Windows License Label NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide Service Tag and Microsoft® Windows
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    2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for the keywords Notebook System Software. NOTE: The support.dell.com user interface may vary depending on your selections. • Software upgrades and troubleshooting hints - Frequently asked questions, hot topics, and
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    1 Click Start or →Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and
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    About Your Computer Front View 1 2 3 13 12 4 11 10 5 9 6 8 7 About Your Computer 13
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    latch 4 device status lights 7 touch pad 10 keyboard status lights 13 ambient light sensor 2 display 3 power button 5 speakers (2) 6 keyboard 8 touch pad/track Windows® operating system shutdown rather than by pressing the power button. If the computer stops responding, press and hold the power
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    Bluetooth wireless technology. If the computer is connected to an electrical outlet, the light operates as follows: - Solid green: The battery is charging. - Flashing green: The battery is almost fully charged. - Off: The battery is adequately charged (or external power is not available to charge
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    KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when off the speakers. A M B I E N T L I G H T S E N S O R - Helps to control display brightness. For more information, see "Using the Ambient Light Sensor" on page 48. 16 About Your Computer
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    computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. I E E E 1 3 9 4 C O N N E C T O R - Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. About Your Computer 17
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    scanning for wireless networks, see "Dell™ WiFi Catcher™ Network Locator" on page 58. NOTE: The wireless switch does not detect Mobile Broadband networks or networks that use internal cards with Bluetooth technology. 1 2 3 4 1 "off" position 4 Wi-Fi Catcher light 18 About Your Computer 2 "on
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    information, see "Using Cards" on page 61. S M A R T C A R D S L O T - Supports one smart card (see "Smart Cards" on page 65). Right Side View 1 2 1 media bay 2 USB connectors (2) M E D I A B A Y - Supports a floppy drive, optical drives, a second battery, or a second hard drive (see "Media
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    a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user's guide supplied with your computer (see "Connecting a Network or Broadband Modem Cable" on page 51). S-VIDEO TV-OUT CONNECTOR
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    , keyboard, or printer. Can also be used for peripherals that require more than 5 V of power. MODEM CONNECTOR (RJ-11) Connects the telephone line to the modem connector (if you ordered the optional internal modem). For information on using the modem, see the online modem documentation supplied with
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    power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power , which prevents the computer from overheating. CAUTION: Do not block, gets hot. Fan noise is normal and does not indicate a problem with the fan or the
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    -bay latch release 4 docking-device connector 4 3 2 battery 5 fan air vents 3 memory module cover 6 hard drive B A T T E R Y - B A Y L A T C H R E L E A S E - Releases the battery. See "Replacing the Battery" on page 33 for instructions. B A T T E R Y - When a battery is installed, you can use
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    24 About Your Computer
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    serial connection, or you can store it on a removable media, such as a writable CD, for transfer and the guest computer. For instructions on setting up a direct cable old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional
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    appears, click Next. 3 On the Which computer is this? screen, click New Computer→Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes
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    settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen. The the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for
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    28
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    optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE: Because the battery may not be fully charged, use the AC adapter to connect your
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    the Battery Charge The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and the battery meter icon ( or ), the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge. Dell™ QuickSet Battery Meter If Dell QuickSet is installed
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    and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Specifications" on page 131 for more information about the
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    hibernate mode if the battery charge level becomes critically low. To manually enter hibernate mode: • Click Start→Turn off computer, press and hold , and then click Hibernate. or • Depending on how you set the power management options in the Power Options Properties window or the QuickSet
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    connect the computer to an electrical outlet. The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical
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    the tab on the battery, lift the battery out of the computer. 2 3 1 1 battery tab 2 battery 3 battery-bay latch release To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks. Storing a Battery Remove the battery when you store your
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    numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. and press the desired key. • To enable the keypad, press . The 9 light indicates that the keypad is active. • To disable the keypad, press again. Key
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    can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings" on page 33). Puts the computer into hibernate mode. Dell QuickSet is required (see "Dell™ QuickSet" on page
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    ) 3 touch pad buttons NOTE: If you ordered the optional fingerprint reader with your computer, the reader is located between the touch pad buttons. • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your
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    can use the Mouse Properties window to disable the touch pad and track Windows Help and Support Center. Click the Start button or the Windows Vista® Start button →Help and Support. 2 In the Mouse Properties window and close the window. Changing the Track Stick Cap You can replace your track stick cap
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    the display if it is not properly seated on the post. 3 Test the track stick to ensure that the cap is seated properly. Using the Keyboard and Touch Pad 39
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    40 Using the Keyboard and Touch Pad
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    eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs
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    drive the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on the screen. memory and preventing DVD playback, adjust the display properties. 42 Using
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    , click Adjust Screen Resolution. The Display Properties window appears. 3 Under Resolution: click and drag the bar reduce the resolution setting. 4 In the drop-down menu under Colors:, click Medium (16 bit). 5 Click OK. Connecting Your Computer to a TV NOTE: Video cables for connecting
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    and 2 Under Personalization, click Adjust Screen Resolution. The Display Properties window appears. 3 Click Advanced. 4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support Center. To access the Help and
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    Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard switch the video image between Screen: hard to read if you change the resolution to one not supported
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    on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed. NOTE
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    values. For more information, see your operating system documentation. 6 Click the monitor 2 icon, click the Extend my Windows desktop... check box, and then click Apply. 7 Change Screen Area to the appropriate sizes for both displays and click Apply. 8 If prompted to restart the computer, click
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    , click Adjust screen resolution. 3 In the Display Settings window, click the monitor 2 icon, click the This is my main monitor check box, and then click Apply. 4 Click OK to close the Display Settings window. Using the Ambient Light Sensor The ambient light sensor is located on the front
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    brightness key combinations, the sensor is disabled and the display brightness is increased or decreased accordingly. Dell™ QuickSet allows you to enable or disable the ambient light sensor feature. You can also adjust maximum and minimum brightness settings that are activated when you enable
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    50 Using the Display
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    connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. 1 Connect the network cable to the with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the
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    Windows Vista® 1 Click the Windows Vista Start button →Connect To→Set up a connection or network. 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions (RJ-45) connector Checking Your Wireless Network Card Depending on what you selected when you purchased
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    contain installation and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer. 4 Shut down your computer and any other wireless-enabled computers in the vicinity through the Start or menu. 5 Disconnect your broadband modem power
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    . NOTE: If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the
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    your wireless network card in Windows Vista: 1 Click the Windows Vista Start button →Connect To→Manage wireless networks. 2 Double-click a profile to open the wireless network properties screen. For specific information about the wireless configuration utility installed on your computer, see
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    card in the Windows Help and Support Center: 1 Click Start→Help and Support→Use Tools to view your computer information and diagnose problems. 2 Under Tools, click My Computer Information→Find information about the hardware installed on this computer. On the My Computer Information - Hardware screen
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    to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and
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    mode, or in standby mode, as long as the switch is configured through QuickSet or the BIOS (system setup program) to control WiFi network connections. The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup
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    For more information, see the Help and Support Center for the Microsoft® Windows® XP operating system. To access the Help and Support Center, click the Start button or the Windows Vista Start button →Help and Support. Setting Up and Using Networks 59
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    60 Setting Up and Using Networks
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    Cards Card Types See "Specifications" on page 131 for information on supported card types. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card
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    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. PC Card 1 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before
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    , you can use 34-mm ExpressCards in the PC Card slot. For information about using the PC Card slot, see "PC Card" on page 62. Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Product Information Guide. Using Cards 63
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    configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. Press the latch and remove the card or blank. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out. 64 Using Cards
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    . For more information, see the instructions included with the device. Smart Cards About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The
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    toward the smart card slot. 1 2 1 gold contact pad 2 smart card (top) 2 Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card protrudes approximately .5 inch from the slot. The smart card slot is located below the PC Card slot. If you
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    Hard drive Features • Protects the computer from unauthorized access • Gives system administrators or service cards, data encryption programs, or PC Cards with encryption features. NOTE: Some hard drives do not support hard drive . The computer does not specifically prompt you for the administrator
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    Dell (see "Contacting Dell" on page 142). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive access to the hard drive when a hard drive password is assigned. If the administrative password is installed when the user creates the primary hard disk password,
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    hard disk can not be removed from one computer, placed in a second computer and be unlocked using the administrative password on the second computer. • Installing an administrative password on a computer after the hard or damaged, Dell will be unable press during the Power On Self Test to enter
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    Getting Started Guide. Computer Tracking Software Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales computer. Include the Service Tag in your
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    as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to
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    72 Securing Your Computer
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    for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your
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    utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any questions
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    . Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 142). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom
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    Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this
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    the question mark (?) at the top of the Dell™ Support screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 73) as you complete these
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    properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK - For Windows XP: 1 Click
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    and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for Troubleshooting 79
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    76). D A T A E R R O R - The hard drive cannot read the data (see "Dell Support Utility" on page 76). D E C R E A S I N G A V A I L A B L E M E M O R Y - One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page
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    . If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 73). H A R D - D I S K D R I V E R E A D F A I L U R E - The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard Drive" on page
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    Change/Remove and follow the prompts on the screen. 4 See the program documentation for installation instructions. S E C T O R N O T F O U N D - The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error
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    of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the computer. IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide
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    disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 84 Troubleshooting
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    →Program Compatibility Wizard→Next. 2 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds
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    you are following the memory installation guidelines (see "Memory" on page 115). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 73). Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. General
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    , you may need to purchase a new battery during the life of your computer. C H E C K T H E B A T T E R Y S T A T U S L I G H T - If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet. Troubleshooting 87
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    light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell
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    SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Click Start→Control Panel→Printers and Other Hardware→Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R - See the scanner documentation for instructions. Troubleshooting 89
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    lights, or halogen lamps to check for interference. R EINSTALL T H E AUDIO DRIVER - See "Reinstalling Drivers and Utilities" on page 100. R U N T H E D E L L D I A G N O S T I C S - See "Dell Diagnostics" on page 73. NOTE: The volume control in some MP3 players overrides the Windows volume
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    Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y - If you are using a battery to power your computer, the battery charge
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    settings for Color quality and Screen resolution. R U N T H E VI D E O D I A G N O S T I C S T E S T S - If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics (see "Dell Diagnostics" on page 73
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    is the External Hot Key option, which hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens
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    specific item on a system setup screen, highlight the item and see the Help area on the screen Boot Sequence page, which is located in the System category. installed in your computer, including but not limited to the following: • Diskette Drive • Modular bay HDD • Internal HDD • CD/DVD/CD-RW drive
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    Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions which is located in the
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    96 System Setup Program
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    place. Remove any cables attached to installed PC Cards, and remove any extended PC Cards (see "Removing a Card or Blank" on page 63). • To make the computer as light as possible, replace any devices installed in the module bay with the Dell TravelLite™ module. • Fully charge the main battery and
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    NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings" on page 33). • If you are traveling
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    drivers if you: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft Windows
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    approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver
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    files to your hard drive as described in the previous section: For Windows XP: 1 Click Start and right-click My Computer. 2 Click Properties→Hardware→Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name
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    device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 5 Click Driver→Update Driver→Browse my computer for driver software. 6 Click Browse and browse to the location to which you previously copied
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    or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore For Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save
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    . NOTICE: The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so. 1 Save and close any
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    drivers, Microsoft Windows does not require that they are installed in a specific order. However, Dell recommends the following installation order: 1 Notebook System Software (NSS) 2 Chipset 3 Video Controller 4 Network Interface Card (NIC) 5 Sound Device 6 Modem 7 Wireless Network Card 8 BlueTooth
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    106 Reinstalling Software
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    screwdriver • Small plastic scribe • Flash BIOS update program (see the Dell Support website at support.dell.com) Turning Off Your Computer NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. 1 Shut down the operating system
  • Dell M4300 | User's Guide - Page 110
    battery before you service the computer. 5 Remove the battery (see "Replacing the Battery" on page 33). 6 Press the power button to ground the system board. 7 Remove any installed ExpressCards or PC Cards (see "Removing a Card or Blank" on page 63). Hard Drive CAUTION: If you remove the hard drive
  • Dell M4300 | User's Guide - Page 111
    may damage the connector. 5 Slide the new hard drive into the bay and into the connector until it is fully seated. 6 Replace the screws. 7 Install the operating system for your computer (see "Restoring Your Operating System" on page 102). 8 Install the drivers and utilities for your computer (see
  • Dell M4300 | User's Guide - Page 112
    to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Media Bay NOTE: If the device security screw is not present, you can remove and install devices while the computer is running and connected to a docking
  • Dell M4300 | User's Guide - Page 113
    down on them or placing heavy objects on top of them. NOTE: If the device security screw is not installed, you can remove and install devices while the computer is running and connected to a docking device (docked). 1 If present, remove the device security screw from the bottom of the computer (see
  • Dell M4300 | User's Guide - Page 114
    in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground is fragile and can be damaged if extreme force is used. Be careful when removing the hinge cover. 1 Follow the procedures in "Before You Begin" on page Replacing Parts
  • Dell M4300 | User's Guide - Page 115
    , follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). To remove the keyboard: 1 Follow the
  • Dell M4300 | User's Guide - Page 116
    the keyboard: 1 Connect the keyboard connector to the system board. 2 Place the tabs along the front edge of the keyboard into the palm rest and lay the keyboard down on the palmrest. 3 Replace the three screws at the top of the keyboard. 4 Replace the hinge cover. 114 Adding and Replacing Parts
  • Dell M4300 | User's Guide - Page 117
    supported by your computer. Install only memory modules that are intended for your computer. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid damaging the system board, you must remove the main battery
  • Dell M4300 | User's Guide - Page 118
    the system configuration information. To confirm the amount of memory installed in the computer, click Start or Computer Information. →Help and Support→ To install a memory module in the DIMM B connector: 1 Follow the procedures in "Before You Begin" on page 107. 116 Adding and Replacing Parts
  • Dell M4300 | User's Guide - Page 119
    -module securing clips. 3 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector. Adding and Replacing Parts 117
  • Dell M4300 | User's Guide - Page 120
    computer. 6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. 118 Adding and Replacing Parts
  • Dell M4300 | User's Guide - Page 121
    and Support→ Computer Information. Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the battery (see "Replacing
  • Dell M4300 | User's Guide - Page 122
    not already installed, go to step 6. If you are replacing a card, remove the existing card: a Disconnect the antenna cables from the card. 1 1 antenna cables b Release the card by pushing the metal securing bracket away from the card until the card pops up slightly. 120 Adding and Replacing Parts
  • Dell M4300 | User's Guide - Page 123
    to the color of the cable. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card. 7 Connect the antenna cables to the WLAN card, ensuring that you route the cables correctly. Adding and Replacing Parts 121
  • Dell M4300 | User's Guide - Page 124
    not already installed, go to step 6. If you are replacing a card, remove the existing card: a Disconnect the antenna cables from the card. 1 1 antenna cables b Release the card by pushing the metal securing bracket away from the card until the card pops up slightly. 122 Adding and Replacing Parts
  • Dell M4300 | User's Guide - Page 125
    that you route the cables correctly. FCM (Flash Cache Module) The FCM, or Flash Cache Module, is an internal flash drive that helps improve the performance of your computer. NOTE: This card is only compatible with the Microsoft Windows Vista® operating system. Adding and Replacing Parts 123
  • Dell M4300 | User's Guide - Page 126
    NOTE: If you ordered an FCM card with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the hinge cover (see "Hinge Cover" on page 112). 3 Remove the keyboard (see "Keyboard" on page 113). 4 Ground yourself by touching one of the metal
  • Dell M4300 | User's Guide - Page 127
    you begin working inside the computer. If you ordered an internal card with Bluetooth wireless technology with your computer, it is already installed. 1 Follow the procedures in "Before You Begin" on page 107. 2 Remove the hinge cover (see "Hinge Cover" on page 112). Adding and Replacing Parts 125
  • Dell M4300 | User's Guide - Page 128
    Remove the card from its compartment in the computer. a With the front of the computer facing you, slide the card to the right. b Rotate the card toward the front of the computer. c Lift the card out of the computer. 4 Disconnect the card from the cable connector. 1 2 3 126 Adding and Replacing
  • Dell M4300 | User's Guide - Page 129
    1 card 2 card connector 3 cable connector Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
  • Dell M4300 | User's Guide - Page 130
    128 Adding and Replacing Parts
  • Dell M4300 | User's Guide - Page 131
    • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen. For
  • Dell M4300 | User's Guide - Page 132
    130 Dell™ QuickSet
  • Dell M4300 | User's Guide - Page 133
    PC Card connector Cards supported PC Card connector size Data width (maximum) PCI-E Card Intel® Turbo Memory Smart Card Read/write capabilities Cards supported Program technology supported Intel® Core™ 2 Duo Processors 64 KB (internal) 4 MB 800 MHz Intel PM965 64 bits 64 bits 36 bits internal
  • Dell M4300 | User's Guide - Page 134
    Insert/eject cycles Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Serial Video Audio USB IEEE 1394 S-video TV-out Modem Network adapter D-Dock Network Modem: Type Controller Interface 132 Specifications 9600-115,200
  • Dell M4300 | User's Guide - Page 135
    board internal WLAN, WWAN, and Bluetooth® wireless support (if optional cards are purchased) discrete graphics on system board nVIDIA Quadro FX 360M nVIDIA Quadro FX 360M - 256 MB of video memory (dedicated) at = 1 GB of
  • Dell M4300 | User's Guide - Page 136
    vertical Pixel pitch: WXGA WSXGA+ WUXGA Power consumption (panel with backlight) (typical): WXGA WSXGA+ WUXGA Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width 134 Specifications 390.57 mm (15.4 inches) 0° (closed
  • Dell M4300 | User's Guide - Page 137
    lb) (typical) 11.1 VDC varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see "Battery Performance" on page 29 for more information) 500 discharge/charge cycles 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to 149°F) 100-240 VAC 1.5 A 50
  • Dell M4300 | User's Guide - Page 138
    user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to 149°F) 10% to 90% (noncondensing) 5% to 95% (noncondensing) 0.66 GRMS 1.30 GRMS 122 G 136 Specifications
  • Dell M4300 | User's Guide - Page 139
    Environmental (continued) Storage Altitude (maximum): Operating Storage Airborne contaminant level 163 G -15.2 to 3048 m (-50 to 10,000 ft) -15.2 to 10,668 m (-50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 Specifications 137
  • Dell M4300 | User's Guide - Page 140
    138 Specifications
  • Dell M4300 | User's Guide - Page 141
    at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 140 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 142. NOTE: Call Dell Support from
  • Dell M4300 | User's Guide - Page 142
    a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect. Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries
  • Dell M4300 | User's Guide - Page 143
    ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 142. Problems With Your Order If you
  • Dell M4300 | User's Guide - Page 144
    will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or
  • Dell M4300 | User's Guide - Page 145
    Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Getting Help 143
  • Dell M4300 | User's Guide - Page 146
    144 Getting Help
  • Dell M4300 | User's Guide - Page 147
    procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened
  • Dell M4300 | User's Guide - Page 148
    screen lightly Replace remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems
  • Dell M4300 | User's Guide - Page 149
    by Macrovision. Reverse engineering or disassembly is prohibited. FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio
  • Dell M4300 | User's Guide - Page 150
    Model number: PP04X Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 Appendix 148
  • Dell M4300 | User's Guide - Page 151
    between the video circuitry and the computer memory. AHCI - Advanced Host Controller Interface - An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug. ALS - ambient light sensor - A feature
  • Dell M4300 | User's Guide - Page 152
    bus operate. CMOS - A type of electronic circuit. Computers use a small amount of battery-powered CMOS memory to hold date, time, and system setup options. COA - Certificate of Authenticity - The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key
  • Dell M4300 | User's Guide - Page 153
    the system bus. ExpressCard - A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the
  • Dell M4300 | User's Guide - Page 154
    operate on the Windows operating systems are GUIs. H hard drive - A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink - A metal plate on some processors that helps dissipate heat. hibernate mode - A power management mode
  • Dell M4300 | User's Guide - Page 155
    to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec - megabytes per second - One million bytes per second. This measurement is typically used for data transfer ratings. media bay - A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite
  • Dell M4300 | User's Guide - Page 156
    your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address - A specific location where data is temporarily stored in RAM. memory mapping - The
  • Dell M4300 | User's Guide - Page 157
    computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the startup. processor - A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS
  • Dell M4300 | User's Guide - Page 158
    , the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out - A connector used to attach a TV or digital audio device to the computer. SXGA - super-extended graphics array - A video standard for video cards and controllers that supports 156
  • Dell M4300 | User's Guide - Page 159
    Microsoft Windows® Vista® security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA - unified memory allocation - System memory dynamically allocated to video. UPS - uninterruptible power supply - A backup power source
  • Dell M4300 | User's Guide - Page 160
    up to 1280 x 800." X XGA - extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF - zero insertion force - A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the
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Dell Precision™ M4300
User’s Guide