Dell M4300 User's Guide - Page 77

Test System, Extended Test, Custom Test, Symptom Tree

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Option Test Memory Test System Exit Function Runs the stand-alone memory test Runs System Diagnostics Exits the Diagnostics 2 After you have selected the Test System option from the main menu, the following menu appears. NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. Performs a thorough check of devices in the system. This typically can take an hour or more. Use to test a specific device or customize the tests to be run. This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. 3 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 142). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Troubleshooting 75

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Troubleshooting
75
2
After you have selected the
Test System
option from the main menu, the following menu appears.
NOTE:
It is recommended that you select
Extended Test
from the menu below to run a more thorough
check of devices in the computer.
3
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and contact Dell (see "Contacting Dell"
on page 142).
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
4
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
Option
Function
Test Memory
Runs the stand-alone memory test
Test System
Runs System Diagnostics
Exit
Exits the Diagnostics
Option
Function
Express Test
Performs a quick test of devices in the
system. This typically can take 10 to 20
minutes.
Extended Test
Performs a thorough check of devices in
the system. This typically can take an
hour or more.
Custom Test
Use to test a specific device or
customize the tests to be run.
Symptom Tree
This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.
Tab
Function
Results
Displays the results of the test and any
error conditions encountered.
Errors
Displays error conditions encountered,
error codes, and the problem
description.