Dell Streak User's Manual 1.6 - Page 129
Troubleshooting - 7 troubleshooting
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Troubleshooting Problem Call-related problems SIM card error Poor reception Possible causes Possible solutions SIM card malfunction or damage. Take the SIM card to your service provider for testing. The SIM card is inserted improperly. Insert the SIM card properly. Dirt or dust on the SIM card's Use a soft, dry cloth to clean metal contacts. the SIM card's metal contacts. The network signal is too weak Move to a location where the at your current location, for network signal can be properly example, in a basement or near received. a tall building. Wireless transmissions can not effectively reach it. The network is busy at the Avoid using the device at such current time (for example, times, or try again after waiting during peak times, there may a short time. be too much network traffic to handle additional calls). You are too far away from a base station for your service provider. You can request a service area map from your service provider. Troubleshooting 129
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