Dell Streak User's Manual 1.6 - Page 131

System problems, Problem, Possible causes, Possible solutions, Unable to turn the device - 7 charging problem

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Page 131 highlights

Problem Noises during a call You cannot enable certain call features PIN Code is blocked System problems Battery does not charge Unable to turn the device on. The device turns off automatically Possible causes Possible solutions You may be near a strong electromagnetic source (such as a TV, a microwave oven, etc.) during a call. Move to another location to reduce the interference effects. Your service provider does not support these features, or you have not applied for services that provide these features. Contact your service provider. You have entered an incorrect PIN code three consecutive times. Contact your service provider. If the service provider provides the SIM card's PUK code, use the PUK code to unlock the SIM card. The battery or battery charger Contact the dealer. is damaged. The device's temperature is below 0°C or higher than  45°C. Adjust the battery charging environment to avoid extreme temperatures. Poor contact between the battery and charger. Check all connectors to ensure that all connections have been properly made. The battery is empty. Charge the device. The back cover has come off. Ensure that the back cover is firmly secured to the device. The device system is corrupted See page 134 for solutions. Battery contacts are not clean. Seek your dealer's help to clean the contacts. The back cover has come off. Ensure that the back cover is firmly secured to the device. Troubleshooting 131

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Troubleshooting
131
Noises during a call
You may be near a strong
electromagnetic source (such
as a TV, a microwave oven,
etc.) during a call.
Move to another location to
reduce the interference effects.
You cannot enable certain
call features
Your service provider does not
support these features, or you
have not applied for services
that provide these features.
Contact your service provider.
PIN Code is blocked
You have entered an incorrect
PIN code three consecutive
times.
Contact your service provider.
If the service provider provides
the SIM card's PUK code, use
the PUK code to unlock the
SIM card.
System problems
Battery does not charge
The battery or battery charger
is damaged.
Contact the dealer.
The device’s temperature is
below 0°C or higher than
45°C.
Adjust the battery charging
environment to avoid extreme
temperatures.
Poor contact between the
battery and charger.
Check all connectors to ensure
that all connections have been
properly made.
Unable to turn the device
on.
The battery is empty.
Charge the device.
The back cover has come off.
Ensure that the back cover is
firmly secured to the device.
The device system is corrupted
See page 134 for solutions.
Battery contacts are not clean.
Seek your dealer's help to clean
the contacts.
The device turns off
automatically
The back cover has come off.
Ensure that the back cover is
firmly secured to the device.
Problem
Possible causes
Possible solutions