Dell XPS 430 Quick Reference Guide - Page 30

INTR1 Error, Invalid Boot, Diskette, Keyboard Error, KB/Interface, Error, No ROM Basic, Service

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Message INTR1 Error INTR2 Error Invalid Boot Diskette Keyboard Error KB/Interface Error No ROM Basic Possible Cause An interrupt channel on the system board failed to POST. The operating system cannot be located on drive A or drive C. The BIOS has detected a stuck key. An error occurred with the keyboard connector. The operating system cannot be located on drive A or drive C. Corrective Action The keyboard or system board may need to be replaced. Enter the system setup program (see the Service Manual on the Dell Support website at support.dell.com) and confirm that drive A or drive C is properly identified. Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard. Ensure that nothing is resting on the keyboard; if a key appears to be stuck, carefully pry it up. If the problem persists, you may need to replace the keyboard. Enter the system setup program (see the Service Manual on the Dell Support website at support.dell.com) and confirm that drive A or drive C is properly identified. 30 Troubleshooting

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30
Troubleshooting
INTR1 Error
INTR2 Error
An interrupt channel
on the system board
failed to POST.
The keyboard or system
board may need to be
replaced.
Invalid Boot
Diskette
The operating system
cannot be located on
drive A or drive C.
Enter the system setup
program (
see the
Service
Manual
on the Dell Support
website at
support.dell.com
) and
confirm that drive A or
drive C is properly
identified.
Keyboard Error
The BIOS has detected
a stuck key.
Ensure that nothing is
resting on the keyboard; if a
key appears to be stuck,
carefully pry it up. If the
problem persists, you may
need to replace the
keyboard.
KB/Interface
Error
An error occurred with
the keyboard
connector.
Ensure that nothing is
resting on the keyboard; if a
key appears to be stuck,
carefully pry it up. If the
problem persists, you may
need to replace the
keyboard.
No ROM Basic
The operating system
cannot be located on
drive A or drive C.
Enter the system setup
program (
see the
Service
Manual
on the Dell Support
website at
support.dell.com
) and
confirm that drive A or
drive C is properly
identified.
Message
Possible Cause
Corrective Action