Dell XPS 430 Quick Reference Guide - Page 36

Memory Problems, Run the Dell Diagnostics see Dell Diagnostics - processor support

Page 36 highlights

I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - a device may be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see the Service Manual on the Dell Support website at support.dell.com). • Remove and then reinstall any cards (see the Service Manual on the Dell Support website at support.dell.com). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the voltage selection switch is set to match the AC power at your location, if applicable. • Ensure that the processor power cable is securely connected to the system board (see the Service Manual on the Dell Support website at support.dell.com). E L I M I N A T E I N T E R F E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices on a power strip. • Multiple power strips connected to the same electrical outlet. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 31). 36 Troubleshooting

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36
Troubleshooting
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
a device may be malfunctioning or
incorrectly installed.
Remove and then reinstall the memory modules (see the
Service Manual
on the
Dell Support website at
support.dell.com
).
Remove and then reinstall any cards (see the
Service Manual
on the Dell Support
website at
support.dell.com
).
I
F
THE
POWER
LIGHT
IS
BLINKING
AMBER
The computer is receiving electrical
power, but an internal power problem might exist.
Ensure that the voltage selection switch is set to match the AC power at your
location, if applicable.
Ensure that the processor power cable is securely connected to the system board
(see the
Service Manual
on the Dell Support website at
support.dell.com
).
E
LIMINATE
INTERFERENCE
Some possible causes of interference are:
Power, keyboard, and mouse extension cables.
Too many devices on a power strip.
Multiple power strips connected to the same electrical outlet.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
See the software documentation for minimum memory requirements. If necessary,
install additional memory (see the
Service Manual
on the Dell Support website at
support.dell.com
).
Reseat the memory modules (see the
Service Manual
on the Dell Support website
at
support.dell.com
) to ensure that your computer is successfully communicating
with the memory.
Run the Dell Diagnostics (see "Dell Diagnostics" on page 31).