Dell XPS 700 Owner's Manual - Page 69
Resolving Software and Hardware Incompatibilities, Reinstalling Microsoft® Windows® XP
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4 In the System Properties window, click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked. NOTE: To disable System Restore, check Turn off System Restore. Resolving Software and Hardware Incompatibilities If a device is not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. 1 Click Start, then click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next. Reinstalling Microsoft® Windows® XP NOTICE: You must use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows XP. NOTICE: In order to use the migrating option to convert a RAID configuration without losing data, your hard drive must initially be set up as a single drive RAID 0 array before the operating system is loaded onto the drive (see "Using the Nvidia MediaShield ROM Utility" on page 28 for instructions). Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 68). If Device Driver Rollback does not resolve the problem, then use System Restore (see "Using Microsoft® Windows® XP System Restore" on page 69) to return your operating system to the operating state it was in before you installed the new device driver. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows XP, you need the following items: • Dell Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the CD to load any required drivers. Reinstalling Windows XP To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed. Advanced Troubleshooting 71