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Epson WorkForce Pro WF-8090 User Manual - Page 197

Solving Paper Problems, Paper Feeding Problems

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Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Rear Paper Feed Slot (B1) Paper Jam Problems in the Front Paper Feed Slot (B2) Paper Jam Problems in the Cassette (C1/C2/C3/C4) Paper Jam Problems in the Rear Cover 1 (D1) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot. • Be sure to insert the paper cassette all the way into your product. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • Make sure the paper size and paper type settings are correct for the paper source. 197

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	12
Status Icons	13
Setting a Password and Locking the Control Panel	14
Entering Characters on the LCD Screen	15
Changing LCD Screen Language	15
Adjusting the Screen Contrast	16
Product Parts Locations	17
Product Parts - Front	18
Product Parts - Inside	20
Product Parts - Back	21
Using Eco Mode	22
Changing the Eco Settings	22
Changing the Sleep Timer Settings	23
Changing the Power Off Timer Settings	24
Epson Connect Solutions for Smartphones, Tablets, and More	25
Using Epson Email Print	25
Using the Epson iPrint Mobile App	25
Using Epson Remote Print	26
Using AirPrint	26
Using Google Cloud Print	27
Setting Up Google Cloud Print on a Chromebook	28
Wi-Fi or Wired Networking	30
Wi-Fi Infrastructure Mode Setup	30
Selecting Wireless Network Settings From the Control Panel	31
Wi-Fi Direct Mode Setup	33
Enabling Wi-Fi Direct Mode	34
Wi-Fi Protected Setup (WPS)	36
Using WPS to Connect to a Network	36
Printing a Network Status Sheet	37
Changing or Updating Network Connections	38
Accessing the Web Config Utility	38
Changing a USB Connection to a Wi-Fi Connection	39
Changing a Wi-Fi Connection to a Wired Network Connection	39
Connecting to a New Wi-Fi Router	39
Disabling Wi-Fi Features	40
Enabling Epson Universal Print Driver (PCL) or PostScript Printing	41
Selecting PDL (Page Description Language) Settings	41
PDL Print Configuration Options	42
Selecting Printer Language and Interface Settings	45
Printer Language and Interface Options	46
Printing a PS3 (PostScript) Status Sheet	46
Loading Paper	48
Loading Paper in the Cassette	48
Loading Paper and Envelopes in the Rear Paper Feed Slot	50
Loading Paper in the Front Paper Feed Slot	53
Paper Loading Capacity	55
Available Epson Papers	56
Paper or Media Type Settings - Printing Software	59
Selecting the Paper Settings for Each Source - Control Panel	60
Paper Type Settings - Control Panel	61
Selecting Default Paper Settings - Administrator	61
Selecting the Paper Source Settings - Administrator	62
Paper Source Settings Options	63
Selecting Universal Print Settings	63
Universal Print Settings Options	64
Installing the Optional Cabinet and Paper Cassettes	65
Installing the Optional Cabinet	65
Installing the Optional Paper Cassette Units	69
Enabling the Optional Paper Cassettes - Windows	73
Enabling the Optional Paper Cassettes - OS X	74
Printing from a Computer	76
Printing with Windows	76
Selecting Basic Print Settings - Windows	76
Paper Source Options - Windows	79
Print Quality Options - Windows	79
Multi-Page Printing Options - Windows	80
Selecting Double-sided Printing Settings - Windows	80
Double-sided Printing Options - Windows	83
Print Density Adjustments - Windows	83
Selecting Additional Layout and Print Options - Windows	84
Custom Color Correction Options - Windows	86
Image Options and Additional Settings - Windows	87
Header/Footer Settings - Windows	88
Selecting a Printing Preset - Windows	89
Selecting Extended Settings - Windows	90
Extended Settings - Windows	91
Printing Your Document or Photo - Windows	92
Locking Printer Settings - Windows	93
Administrator Lock Settings	95
Selecting Default Print Settings - Windows	96
Changing the Language of the Printer Software Screens	97
Changing Automatic Update Options	98
Printing with OS X	99
Selecting Basic Print Settings - OS X	100
Paper Source Options - OS X	104
Print Quality Options - OS X	104
Print Options - OS X	104
Selecting Page Setup Settings - OS X	105
Selecting Print Layout Options - OS X	106
Selecting Double-sided Printing Settings - OS X	107
Double-sided Printing Options and Adjustments - OS X	108
Managing Color - OS X	109
Color Matching and Color Options - OS X	110
Selecting Printing Preferences - OS X	111
Printing Preferences - OS X	112
Printing Your Document or Photo - OS X	113
Checking Print Status - OS X	113
Printing with the Epson Universal Print Driver - Windows	115
Installing the Epson Universal Print Driver - Windows	115
Synchronizing Printer Settings - Epson Universal Print Driver - Windows	119
Selecting Basic Print Settings - Epson Universal Print Driver - Windows	121
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows	123
Selecting Maintenance Options - Epson Universal Print Driver - Windows	125
Extended Settings - Epson Universal Print Driver - Windows	126
Selecting Default Print Settings - Epson Universal Print Driver - Windows	127
Locking Printer Settings - Epson Universal Print Driver - Windows	129
Epson Universal Print Driver Lock Settings	131
Adding Network Printers - Epson Universal Print Driver - Windows	132
Printing with the PostScript (PS3) Printer Software - Windows	135
Installing the PostScript (PS3) Printer Software - Windows	135
Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows	135
Selecting Basic Print Settings - PostScript Printer Software - Windows	137
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows	140
Selecting Default Print Settings - PostScript Printer Software - Windows	141
Printing with the PostScript (PS3) Printer Software - OS X	142
Installing the PostScript (PS3) Printer Software - OS X	143
Enabling the Optional Paper Cassettes - PostScript Printer Software - OS X	143
Selecting Basic Print Settings - PostScript Printer Software - OS X	144
Selecting Page Setup Settings - PostScript Printer Software - OS X	150
Selecting Print Layout Options - PostScript Printer Software - OS X	151
Sizing Printed Images - PostScript Printer Software - OS X	152
Managing Color - PostScript Printer Software - OS X	152
Printing Your Document or Photo - PostScript Printer Software - OS X	153
Checking Print Status - PostScript Printer Software - OS X	153
Cancelling Printing Using a Product Button	154
Replacing Ink Cartridges and Maintenance Boxes	155
Check Cartridge and Maintenance Box Status	155
Checking Cartridge Status on the LCD Screen	155
Checking Cartridge and Maintenance Box Status with Windows	156
Checking Cartridge and Maintenance Box Status with OS X	159
Purchase Epson Ink Cartridges and Maintenance Box	161
Ink Cartridge and Maintenance Box Part Numbers	161
Removing and Installing Ink Cartridges	162
Printing with Black Ink and Expended Color Cartridges	165
Printing with Expended Color Cartridges - Windows	165
Printing with Expended Color Cartridges - OS X	166
Conserving Low Black Ink with Windows	168
Replacing the Maintenance Box	168
Adjusting Print Quality	171
Print Head Maintenance	171
Print Head Nozzle Check	171
Checking the Nozzles Using the Product Control Panel	172
Checking the Nozzles Using a Computer Utility	174
Print Head Cleaning	175
Cleaning the Print Head Using the Product Control Panel	176
Cleaning the Print Head Using a Computer Utility	177
Print Head Alignment	179
Aligning the Print Head Using the Product Control Panel	179
Aligning the Print Head Using a Computer Utility	181
Cleaning the Paper Guide	183
Cleaning and Transporting the Product	185
Cleaning the Product	185
Transporting Your Product	185
Solving Problems	187
Checking for Software Updates	187
Product Status Messages	188
Running a Product Check	189
Resetting Control Panel Defaults	190
Solving Setup Problems	191
Product Does Not Turn On or Off	192
Noise After Ink Installation	192
Software Installation Problems	192
Solving Network Problems	193
Product Cannot Connect to a Wireless Router or Access Point	193
Network Software Cannot Find Product on a Network	194
Product Does Not Appear in OS X Printer Window	195
Cannot Print Over a Network	196
Solving Paper Problems	197
Paper Feeding Problems	197
Paper Jam Problems in the Front Cover (A)	198
Paper Jam Problems in the Rear Paper Feed Slot (B1)	199
Paper Jam Problems in the Front Paper Feed Slot (B2)	200
Paper Jam Problems in the Cassette (C1/C2/C3/C4)	201
Paper Jam Problems in the Rear Cover 1 (D1)	202
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit	203
Paper Ejection Problems	203
Solving PostScript Printing Problems	204
Nothing Prints Using the Postscript Printing Software	204
Documents Print Incorrectly Using the Postscript Printing Software	204
Accessing Printer Properties - Postscript - Windows	205
Solving Problems Printing from a Computer	205
Nothing Prints	206
Product Icon Does Not Appear in Windows Taskbar	207
Printing is Slow	207
Solving Page Layout and Content Problems	208
Inverted Image	209
Too Many Copies Print	209
Blank Pages Print	209
Incorrect Margins on Printout	210
Incorrect Characters Print	210
Incorrect Image Size or Position	211
Slanted Printout	211
Solving Print Quality Problems	212
White or Dark Lines in Printout	212
Blurry or Smeared Printout	213
Faint Printout or Printout Has Gaps	214
Grainy Printout	215
Incorrect Colors	216
When to Uninstall Your Product Software	217
Uninstalling Printing Software - Standard Epson Printer Software - Windows	217
Uninstalling Product Software - OS X	218
Where to Get Help	218
Technical Specifications	220
Windows System Requirements	220
OS X System Requirements	221
Paper Specifications	221
Printable Area Specifications	222
Ink Cartridge Specifications	224
Dimension Specifications	224
Electrical Specifications	225
Environmental Specifications	226
Interface Specifications	226
Network Interface Specifications	226
Safety and Approvals Specifications	228
PS3 Mode Fonts	228
PCL5 Mode Fonts	230
PCL6 Mode Fonts	233
Symbol Sets	235
Notices	243
General Printer Safety Instructions	243
Ink Cartridge Safety Instructions	245
LCD Screen Safety Instructions	245
Wireless Connection Safety Instructions	246
Cabinet Safety Instructions	246
FCC Compliance Statement	246
Software Notice	247
Trademarks	295
Copyright Notice	296
libTIFF Software Acknowledgment	296
A Note Concerning Responsible Use of Copyrighted Materials	297
Default Delay Times for Power Management for Epson Products	297

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Parent topic:

Solving Network Problems

Related concepts

When to Uninstall Your Product Software

Related tasks

Printing a Network Status Sheet