Epson WorkForce Pro WF-M5299 Users Guide

Epson WorkForce Pro WF-M5299 Manual

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  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 1
    WF-M5299 User's Guide
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    Contents WF-M5299 User's Guide...11 Product Basics ...12 Using the Control Panel ...12 Control Settings 26 Epson Connect Solutions for Smartphones, Tablets, and More 27 Setting Up Epson Connect Services 28 Using Epson Email Print ...29 Using the Epson iPrint Mobile App 30 Using Epson Remote Print
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    48 Connecting to a New Wi-Fi Router 48 Disabling Wi-Fi Features ...49 Enabling Epson Universal Print Driver (PCL) or PostScript Printing 50 Installing the Epson Universal Print Driver - Windows 50 Installing the PostScript (PS3) Printer Software - Windows 54 Installing the PostScript (PS3
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    Print Settings Options 84 Printing from a Computer ...86 Printing with the Standard Epson Printer Software - Windows 86 Selecting Basic Print Settings - Windows 86 Paper Update Options 107 Printing with the Built-in Epson Driver - Windows 10 S 108 Selecting Print Settings - Windows 10 S 108 5
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    - Windows 124 Selecting Print Settings - Epson Universal Print Driver - Windows 126 Selecting Default Print Settings - Epson Universal Print Driver - Windows 128 Locking Printer Settings - Epson Universal Print Driver - Windows 129 Epson Universal Print Driver Locked Setting Options 131 Adding
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    the Print Head Using the Product Control Panel 172 Cleaning the Paper Guide ...173 Cleaning and Transporting Your Product 175 Cleaning Your Product ...175 Transporting Your Product ...175 Solving Problems ...181 Checking for Software Updates...181 Product Status Messages ...182 Running a Product
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    Taskbar 196 Printing is Slow ...197 Solving Page Layout and Content Problems 198 Inverted Image...199 Too Many Copies Print ...199 Blank Pages Uninstall Your Product Software...207 Uninstalling Printing Software - Standard Epson Printer Software - Windows 207 Uninstalling Product Software - Mac
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    and Approvals Specifications 218 Notices ...219 Important Safety Instructions...219 General Printer Safety Instructions 219 Ink Pack Safety Instructions ...221 Wireless Connection Safety Instructions 221 LCD Screen Safety Instructions 221 FCC Compliance Statement...222 Binding Arbitration and
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    WF-M5299 User's Guide Welcome to the WF-M5299 User's Guide. For a printable PDF copy of this guide, click here. 11
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    your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on Using Google Cloud Print Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows
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    Control Panel Buttons and Lights 1 The NFC tag 2 The power button and light 3 The home button 4 The Paper Setting button 5 The Stop button 6 The reset button 7 The arrow buttons and the OK button 8 The Back button 9 The Data light 10 The Error light Status Icon Information Parent topic: Using the
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    additional information or instructions. Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. There is a problem with the
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    You see a screen like this: 3. Select General Settings and press the OK button. 4. Select Basic Settings and press the OK button. 5. Press the down arrow button to select Language and press the OK button. 6. Use the arrow buttons to select a language and press the OK button. Parent topic: Using the
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    You see a screen like this: 6. Select Daylight Saving Time and press the OK button. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If
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    Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3. Press the OK button to select
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    Settings • Network Settings • Web Service Settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Parent topic: Using the Control Panel 18
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    Entering Characters on the LCD Screen Follow these guidelines, using the control panel buttons to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To
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    Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Operation Time Out. 3. Press the OK button to toggle between On and Off
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    • Select No or Close and press the OK button to return to the Printer Settings screen without restarting the product. Note: The change will not take effect until the product is restarted. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your
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    3 Paper cassette 2 (C2) (optional) 1 Rear paper feed edge guides 2 Paper support 3 Feeder guard 4 Rear paper feed (B) 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic: Product Parts Locations 22
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    Product Parts - Inside 1 Printer cover (J) 2 Print head 3 Ink pack tray 4 Front cover (A) 5 Front cover lock Parent topic: Product Parts Locations 23
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    Product Parts - Back 1 LAN port 2 USB port 3 Service USB port (do not remove sticker) 4 AC inlet 5 Rear cover (D) 6 Rear cover (E) 7 Maintenance box cover (H) Parent topic: Product Parts Locations The Power Off and Sleep
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    Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like
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    5. Press the down arrow button to select Sleep Timer and press the OK button. 6. Select the number field and press the OK button. 7. Select a time period between 1 and 240 minutes. Use the arrow buttons to highlight a number and press the OK button to select it. 8. Select OK then press the OK button
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    section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print 27
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    Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary. 2. Press the right
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    instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are
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    Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson .com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address.
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    print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using AirPrint AirPrint enables instant
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    Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for
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    a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more
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    or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play. Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada). 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android
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    Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. uses the built-in Mopria Print Service app to print. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to
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    You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print using Epson iPrint. 1. Make sure Epson iPrint is installed on your mobile device. 2. Make sure Simple AP mode is enabled on your product, that you are using the
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    and product disconnect, try to print a document. The mobile device and product should reconnect automatically. 5. Open the file you want to print in Epson iPrint. 6. Touch the NFC antenna of your mobile device to the NFC tag on your product to start printing. Parent topic: Product Basics Related
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    interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to
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    router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the
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    follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 40
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    7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows
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    device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode 42
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    Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Select Wi-Fi. You see a screen
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    You see a screen like this: 5. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from
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    Router. 4. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. 45
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    : Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General
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    product. Note: For more information on administration settings, see the Administrator's Guide. 1. Print a network status sheet. 2. Locate the IP address for Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing
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    : • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software 48
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    your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if
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    software. Depending on your model, not all printer languages may be supported. 1. To download the EPSON Universal Print Driver file, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Double-click the downloaded package. 50
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    3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if
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    finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found printers and go to
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    6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do
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    com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Double-click the downloaded package. 3. Click OK. 4. Click Accept. 5. Click Install. 6. Click Next and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver
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    Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and
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    PDL print configuration options you want to use. 7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing 56
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    paper type for PCL or PostScript printing Sets the default orientation for PCL or PostScript printing Sets the quality for PCL or PostScript printing Saves ink by reducing print density Starts printing from the first page of a file Starts printing from the last page of a file Selects the number of
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    cause changes in the Form value based on the stored VMI. Selects the carriage return and line feed commands when printing with a driver from a specific operating system Makes the paper source select command compatible with HP LaserJet 4 Makes the paper source select command compatible with
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    when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. Selects the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size
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    you are finished, press the home button to return to the Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use
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    Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List . 6. Select Print to print the font list. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing 61
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    Paper in the Cassette Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings
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    3. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 63
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    You need to enable the optional paper cassette unit before you can use it with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette unit. 1. Do one of the following: • Windows 10: Click
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    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your printer name and select Printer properties. • Windows
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    Parent topic: Installing the Optional Paper Cassette Unit Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassette - Mac You need to enable the optional
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    4. Select the optional cassette unit you installed as the Lower Cassette setting. 5. Click OK. The optional paper cassette is now enabled. Parent topic: Installing the Optional Paper Cassette Unit Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Loading Paper
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    2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 68
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    side facedown. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the line underneath the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. 69
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    envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1. Open the feeder guard and pull up the paper support. 2. Slide the edge guides outward. 70
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    of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the slot. Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge
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    • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Extend the output tray. 72
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    load paper above the line under the arrow mark inside the edge guides. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Specifications
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    • Use this guide for thick paper: Standard and Thick Paper Capacity You can load up to the following number of sheets in the rear paper feed slot: • 80
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    view the list of available paper sizes. Note: Half Letter size is not available when printing with the PostScript printer driver. Epson Paper Capacity Paper type Epson Bright White Paper Loading capacity Cassette 1 200 sheets Cassette 2 (optional) Rear paper feed slot 400 sheets 50 sheets 75
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    size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the printer driver allows you to • Executive (7.25 × 10.5 inches [184 × 267 mm]) Manual Double-sided Printing You can manually print double-sided pages using only the rear paper feed with the following papers
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    43 to 68 lb [161 to [216 × 355.6 to 1117.6 mm])2 256 g/m2]) Manual double-sided printing capacity 30 sheets 1 sheet 30 sheets 5 sheets 1 sheet 1: Select the Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson
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    or Media Type Settings - Printing Software For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper High-quality plain paper High Quality Plain Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color Pre-printed
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    For this paper Thick paper (25 to 43 lb [91 to 160 g/m2]) Thick paper (43 to 68 lb [161 to 256 g/m2]) Select this Paper Type or Media Type setting Card Stock 1 Card Stock 2 Note: The settings listed here are available only when printing from your computer; they do not apply to your product's
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    Paper home button to exit. Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Paper Letterhead paper Recycled paper Colored paper Paper Type setting Plain Paper Letterhead Recycled Color 80
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    Type setting Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Thick paper up to 25 to 43 lb (91 to 160
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    You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could
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    7. Select the Paper Source Settings options you want to use. 8. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Settings Options Select the paper source options you want to use for your
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    Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Universal Print Settings. You see a screen like this: 3. Adjust
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    Universal Print Settings option Top Offset in Back Left Offset in Back Check Paper Width Available settings - On Off Skip Blank Page On Off Description Adjust the top or left margin of the back page when printing double-sided Select On to check the paper width before printing. This prevents
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    to your product software on Epson's support website. If you see a instructions. Printing with the Standard Epson Printer Software - Windows Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac Printing with the Epson Universal Print Driver
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    1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as
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    reduce printing speed. Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Double-sided Printing Capacity 88
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    Related tasks Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Note: Paper Cassette 2 is available only if you have installed the optional cassette. Auto Select
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    and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the
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    You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 91
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    your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing
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    to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing
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    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these
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    • Select Custom and click the Advanced button to manually adjust the tone correction settings or turn off color - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows Image
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    Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation. High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer
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    Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset
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    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 98
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    4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access
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    Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the
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    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the
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    application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do
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    the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To . Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows 103
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    Locked Setting Options Select the options you want to use for any locked print settings. Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings 2-sided printing Multi-Page Off On Off 2-Up
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    them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software
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    1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the
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    update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software Updates 107
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    Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
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    You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 109
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    You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to
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    10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 111
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    Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support
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    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks
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    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for
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    6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on
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    you want to use. 12. Select any of the available print options. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the
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    enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac 117
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    pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided
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    on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac 119
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    Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side profile. Color Matching - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching - Mac You can select
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    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color . 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 121
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    Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper
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    the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock
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    as an optional cassette unit. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound
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    and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Make sure Acquire from Printer is selected and
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    on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. 126
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    You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note:
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    Media Type Settings - Printing Software Image Options and Additional Settings - Windows Header/Footer Settings - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your print settings in a program, the changes apply only while you are printing in that
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    . You can still change them as needed for printing in any program session. Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. 129
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    Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for the settings you want to lock. To
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    the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked
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    and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the
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    the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows 133
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    product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Enabling the Optional Paper Cassettes
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    - Windows Selecting Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • Letter (8.5 × 11 inches [216 × 279 mm]) 135
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    • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Folio (8.5 × 13 inches [216 × 330 mm]) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 1. Open a
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    You see the Layout tab of your printer settings window: 4. Select the print options as necessary. 5. Click the Paper/Quality tab. 137
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    You see this window: 6. Select the Paper Source that matches where you loaded the paper you want to print on. 7. Select the Media type that matches the paper you loaded. 8. To select additional layout and printing options, select Advanced and select additional settings as necessary. Parent topic:
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    Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default
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    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the
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    . Click Printer under Hardware and Sound, then right-click the postscript driver for your product and select Properties. 2. Click any tab to view Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support
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    Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • No
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    • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • Folio (8.5 × 13 inches [216 × 330 mm]) 1. Open a photo or document for printing. 2. Select the print command in your application.
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    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window,
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    6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on
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    10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed,
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    • Select Color Matching to fine-tune the colors in your printout. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Selecting Basic Print Settings - Mac Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button. Parent topic:
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    Print Driver or PostScript (PS3) printer software with the product, you can check ink and maintenance box status by using the product buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca
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    Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low. You can also check your ink or maintenance box status at any time using a utility on
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    pack as indicated on the screen. Note: If the ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar
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    4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using
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    your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary: • You can update the ink and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or an
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    -463-7766) in the U.S. or 800-807-7766 in Canada. Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously. Such restrictions can be
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    carefully. Do not take the used ink pack apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Seek medical advice if problems persist. If ink gets into your mouth, spit it out and
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    5. Shake the new ink pack 10 times and remove it from the packaging. Caution: Do not touch the green chip on the ink pack. 6. Insert the new ink pack into the ink pack tray as shown. Place the ink pack into the ink pack tray and move the handle forward to make sure the ink pack sets correctly. 155
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    the top of the tray and move the handle back to its original position. 8. Slide the ink pack tray into the product until it clicks. Note: If you cannot insert the tray all the way, make sure the top of the ink pack is level with the top of the tray. 156
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    , close and lock the front cover. 10. Follow the on-screen instructions to charge your product's ink. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance Boxes Maintenance Box Replacement The maintenance box stores
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    Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance Boxes 158
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    epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. If running these utilities does not solve the problem, you may need to replace the ink pack. Print Head Maintenance Print Quality Adjustment Print Head Alignment Cleaning the Paper Guide
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    Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the
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    no gaps, select . • If there are gaps or the pattern is faint, select and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never the print head again. If quality still does not improve, contact Epson. 161
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    Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a
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    You see a window like this: 5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean 163
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    cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low. Cleaning the Print Head Using
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    Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Packs Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure
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    head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using
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    3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers
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    print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning 168
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    Related topics Loading Paper Enabling the Periodic Cleaning Setting You can set the product to automatically check and clean the print head nozzles. By routinely checking and cleaning the print head nozzles, you can better maintain premium print quality. 1. Press the home button, if necessary. 2.
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    You see a screen like this: 5. Select Print Quality Adjustment. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet
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    • For patterns 2 and 3, select the number representing the pattern with the least misaligned vertical line. • For patterns 4 and 5, select the number representing the pattern with the least amount of separation or overlap. 8. Select Proceed. Parent topic: Print Quality Adjustment Related topics
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    : • Ruled Line Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on
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    representing the pattern with the least amount of separation or overlap. 8. Select Proceed. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper
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    inches [210 × 297 mm]). 2. Press the home button, if necessary. 3. Select Maintenance > Paper Guide Cleaning. 4. Select the paper source you want to clean. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Note: If the
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    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush,
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    dry out the print head and may prevent the product from printing. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light
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    7. Secure the print head to the case with tape as shown. Caution: Do not touch the white flat cable inside the product; otherwise, you may damage your product. 177
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    8. Lower the product cover. 9. Uninstall the optional paper cassette, if necessary. 178
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    10. Close the rear paper feed slot and output tray and lower the control panel. 11. Remove the output tray. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print
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    Related concepts Print Quality Adjustment Print Head Cleaning Related tasks Removing and Installing Ink Packs 180
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    Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 182
    . Turn the product off and then back on again. Reinsert the indicated paper cassette. If the error persists, contact Epson for support. You need to replace Ink Supply Unit. Replace the ink pack. Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your
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    cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems Related references Where to Get Help Related tasks Removing and Installing Ink Packs Accessing the Web Config Utility Checking for Software
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    3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Print. The nozzle pattern prints. 184
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    this guide or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent
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    You see a confirmation screen. 7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off Noise After
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    product, or it may charge improperly and use excess ink the next time you turn it on. • contact Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems have problems installing software, disconnect the cable and carefully follow the instructions on
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 188
    Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is
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    broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has . See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode
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    your product software from the Epson website using the instructions on the Start Here sheet. router documentation or contact your internet service provider for instructions. • Check to see if your instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems
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    documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 192
    operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks
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    . Reload it, then adjust the edge guides. Make sure the paper stack is not above the arrow mark on the edge guides inside the cassette or rear feed slot. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jams Inside the
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 194
    . • Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill. Warning: product. Parent topic: Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 195
    When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 196
    on the Advanced tab in the printer properties. Parent topic: Solving Problems Printing from a Computer Related tasks Using AirPrint Running a Product Check Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 197
    settings in your product software. • Select a lower print quality setting. • Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance . Select Options & Supplies, then select Options (or Driver) and enable the High Speed Printing setting. 197
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 198
    Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 199
    your printer software. (This option has different names, depending on your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 200
    the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Incorrect Characters Print If incorrect
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 201
    product. Check the product name at the top of the driver window. • If you are using the PostScript printer software topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your for feeding into the printer. • Slide the edge guides against the edges of the paper. You can
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 202
    are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 203
    (Ink Packs) and Maintenance Boxes Loading Paper Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 204
    that side first. Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density and/or ink drying time settings. • Run a nozzle Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Related references Available Epson Papers Paper
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 205
    . • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Quality Adjustment Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Replacing Ink Supply Units (Ink Packs
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 206
    and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Quality Adjustment Print Head Alignment Related tasks Selecting Additional Layout
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 207
    Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Printing Software - Standard Epson Printer Software - Windows Uninstalling Product Software - Mac Parent topic: Solving
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 208
    . Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 209
    Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 210
    (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Ink Pack Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 211
    Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Paper Specifications
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 212
    ) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper and paper distributed by Epson Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Thick paper: 25 lb (91 g/m2) to 68 lb (256 g/m2) Envelopes Size Paper
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 213
    Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 mm) minimum 3 Reduced print quality area/bottom: 1.77 inches (45 mm) minimum Envelopes 213
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 214
    area/right: 1.85 inches (47 mm) minimum Parent topic: Technical Specifications Ink Pack Specifications Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 215
    ); with output tray installed Printing: 22.8 inches (578 mm) Approx. 32.8 lb (14.9 kg) Printer with 1 optional cassette Height Width Depth Weight (without ink pack or power cord) Storage: 18.0 inches (457 mm) Printing: 21.6 inches (549 mm) Storage: 16.7 inches (425 mm) Printing: 16.7 inches (425
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 216
    Power consumption Printing: Approximately 23 W (ISO/IEC24712) Ready mode: Approximately 10 W Sleep mode: Approximately 1.4 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Environmental Specifications Temperature Humidity (without condensation) Operating: 50 to 95 °F
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 217
    only WPA2-PSK (AES) security. 2.4 GHz 20 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. Ethernet Standard Communication
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 218
    to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 219
    Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Printer Safety Instructions Ink Pack Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 220
    service the printer yourself. • Unplug the printer and refer servicing to qualified service those controls that are covered by the operating instructions. • If damage occurs to the plug, in the home (far right) position and the ink pack is installed. • When storing or transporting the
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 221
    them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. If ink gets in your mouth, see a doctor right Store ink packs with the bottom facing down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 222
    Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems the broken pieces; contact Epson for support. • Do not the instructions, may
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 223
    of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 224
    in that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 225
    of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 226
    of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 227
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson WorkForce Pro WF-M5299 | Users Guide - Page 228
    7/18 CPD-55474R2 Parent topic: Copyright Notice 228
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WF-M5299 User's Guide