Epson WorkForce WF-3530 User Manual - Page 301
Parent topic, Related tasks, Connecting a Telephone or Answering Machine
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• Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone to it and testing it. • If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to enable faxing over the line. Contact your DSL provider for the necessary filter. • Try lowering your product's fax speed setting. • Make sure the error correction mode setting is turned on if you are trying to send or receive a color fax. Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Receiving Faxes Automatically (Auto Answer) Selecting Fax Communication Settings Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product Make sure your telephone is connected to your product's EXT port. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine 301