Fujitsu FPCM21971 M2010 User's Guide (Configuration CP439101-01)
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- Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 1
User's Guide Learn how to use your Fujitsu M2010 notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 2
Corporation in the United States and other countries. All other trademarks mentioned herein are the property of their respective owners. © Copyright 2009 Fujitsu America, Inc. All rights reserved. No part of this publication may be copied, reproduced, or translated, without prior written consent of - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 3
, Inc. Address: 1250 E. Arques Avenue Sunnyvale, CA 94085 Telephone: (408) 746-6000 Declares that product: Base Model Configuration: Fujitsu M2010 notebook Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 4
notebook computer can become hot when used for long periods of time. When using this notebook manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions contact your service provider. SAVE THESE INSTRUCTIONS For Authorized - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 5
future generations. * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site at www.shopfujitsu.com in the US or www.fujitsu.ca/products/notebooks in Canada. ** RBRC is an independent third party to which Fujitsu provides funding for battery recycling; RBRC is in no - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 6
Contents Preface Chapter 1 About This Guide 12 Conventions Used in the Guide 12 Fujitsu Contact Information 13 Getting to Know Your Notebook Overview 15 Locating the Controls and Connectors 16 Front and Display Components 19 Left-Side Panel Components 20 Right-Side Panel Components 22 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 7
37 Touchpad Control Adjustment 37 Volume Control 38 Controlling the Volume 38 Getting Started with Your Notebook Power Sources 40 Connecting the Power Adapters 40 Starting Your M2010 Notebook 41 Power On 41 Boot Sequence 42 BIOS Setup Utility 42 Booting the System 43 Starting Windows - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 8
Chapter 3 Power Management 46 Power/Suspend/Resume Button 46 Standby Mode 47 Hibernation (Save-to-Disk) Feature 48 Windows Power Management 48 Restarting the System 48 Powering Off 49 ENERGY STAR® Compliance 50 User-Installable Features Lithium ion Battery 51 Recharging the Batteries 52 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 9
Chapter 4 Chapter 5 Chapter 6 Troubleshooting Your Notebook Troubleshooting 64 Identifying the Problem 64 Specific Problems 66 Troubleshooting Table 66 Power On Self Test Messages 74 Restoring Your Pre-installed Software 77 Backing Up and Re-installing Individual Drivers and Applications . . - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 10
Software 92 Glossary/Regulatory Glossary 95 Regulatory Information 109 Appendix A: WLAN User's Guide Before Using the Optional Wireless LAN 114 Wireless LAN Device Covered by this Document using Windows XP 119 Connection to the network 119 Troubleshooting the WLAN 120 Troubleshooting 120 10 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 11
WLAN Specifications 122 Specifications 122 Using the Bluetooth Device 123 What is Bluetooth 123 Where to Find Information About Bluetooth 123 Index 125 11 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 12
This Guide The M2010 notebook from Fujitsu is a small yet powerful computer, perfect for networking. It is powered by an Intel Atom® processor and integrated Mobile Intel® 945 GSE Express chipset. The notebook has a built-in 10.1" wide SVGA color display with LED backlight. This manual explains - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 13
NOTEBOOK, OR YOUR FILES. PLEASE READ ALL WARNING INFORMATION CAREFULLY. Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support under which the problem occurred • Any error messages that have occurred • Type of device connected, if any 13 - About This Guide - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 14
.com. YOU MUST HAVE AN ACTIVE INTERNET CONNECTION TO USE THE ONLINE URL LINKS. Limited Warranty Your M2010 notebook is backed by a Fujitsu International Limited Warranty. Check the service kit that came with your notebook for the Limited Warranty period and terms and conditions. 14 - About This - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 15
Chapter 1 Getting to Know Your Notebook Overview This section describes the components of your Fujitsu M2010 notebook. We strongly recommend that you read it before using your notebook - even if you are already familiar with notebook computers. Figure 1. Fujitsu M2010 notebook 15 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 16
cards allow you to transfer data to and from a variety of different digital devices. Connect Universal Serial Bus 2.0 or 1.1 compliant devices to the notebook. Connect an external microphone. The internal microphone is disabled when you plug in an external microphone. The same icon is used for the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 17
Icon Purpose Suspend/ Resume button The Suspend/Resume button allows you to suspend notebook activity without powering off, resume your notebook from suspend mode, and power on the system when it has been shut down from Windows. Local Area Network (LAN) The LAN (RJ-45) jack - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 18
Built-in Microphone 1.3 Megapixel Web Camera Status Indicator Panel Display Panel Stereo speaker Status Indicator Panel Touchpad Pointing Device Stereo speaker Figure 2. M2010 notebook with display open 18 - Locating the Controls and Connectors Power/Suspend/ Resume Button Keyboard - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 19
On" on page 41. Status Indicator Panel There are two Status Indicator Panels that display symbols corresponding to specific components of your M2010 notebook. See "Status Indicator Panel" on page 26. Keyboard A full-function keyboard with dedicated Windows keys. See "Keyboard" on page 31. Touchpad - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 20
UNOBSTRUCTED, CLEAN, AND CLEAR OF DEBRIS. THIS MAY REQUIRE PERIODIC CLEANING, DEPENDING UPON THE ENVIRONMENT IN WHICH THE SYSTEM IS USED. DO NOT OPERATE THE NOTEBOOK IN AREAS WHERE THE AIR VENTS CAN BE OBSTRUCTED, SUCH AS IN TIGHT ENCLOSURES OR ON SOFT SURFACES LIKE A BED OR CUSHION. 20 - Locating - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 21
External Video Port The external video port allows you to connect an external monitor or LCD projector. See "External Video Port" on page 63. USB 2.0 Ports The three USB 2.0 ports (one on the left side, two on the right side) allow you to connect Universal Serial Bus devices. USB 2.0 transfers data - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 22
2.0 Ports Microphone Jack Headphone Jack Secure Digital/Memory Stick Card Slot Figure 4. M2010 notebook right-side panel Right-Side Panel Components The following is a brief description of your notebook's right-side components. Secure Digital/Memory Stick Card Slot The Secure Digital/Memory Stick - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 23
USB 2.0 Ports The three USB 2.0 ports (one on the left side, two on the right side) allow you to connect Universal Serial Bus devices. USB 2.0 transfers data at up to 480 Mbps and is backward-compatible with USB 1.1 devices, which transfer data at up to 12 Mbps. See "Universal Serial Bus Ports" on - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 24
) Battery Latches Lithium ionBattery Memory Upgrade Compartment Stereo Speaker Stereo Speaker Figure 5. M2010 notebook bottom panel Bottom Components The following is a brief description of your notebook's bottom panel components. Battery Latches The battery latches are used to secure the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 25
Upgrade Module" on page 56. Air Vents The air vents allow air to circulate through the system to cool down the components. TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE, BE SURE TO KEEP ALL AIR ALL VENTS UNOBSTRUCTED, CLEAN, AND CLEAR OF DEBRIS. THIS MAY REQUIRE PERIODIC - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 26
CapsLock NumLock Figure 6. Status Indicator Panel Status Indicator Panel The status indicators display symbols that correspond to specific components of your notebook. (Figure 6) The symbols show how each of those components is operating. Note that there are two locations that contain status - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 27
Wireless Device Emission Indicator The Wireless Device Emission indicator appears when the Wireless LAN or Bluetooth are emitting. Power Indicator The Power indicator symbol located on the power button shows whether your system is operational. When it is solid blue, it means that there is power to - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 28
BATTERIES SUBJECTED TO SHOCKS, VIBRATION OR EXTREME TEMPERATURES CAN BE PERMANENTLY DAMAGED. Hard Drive Access Indicator The Hard Drive Access indicator lights green when your internal hard drive is being accessed. CapsLock Indicator The CapsLock indicator shows that your keyboard is set to type in - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 29
Display Cover Figure 2. Opening the Display Panel Display Panel Your Fujitsu notebook contains a display panel that is backlit for easier viewing in bright environments. Opening the Display Panel Lift the display backwards, being careful not to touch - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 30
IF USING BATTERY POWER, YOUR BRIGHTNESS SETTING IS SET TO APPROXIMATELY MID-LEVEL BY DEFAULT. THE HIGHER THE BRIGHTNESS LEVEL, THE MORE POWER THE NOTEBOOK WILL CONSUME AND THE FASTER YOUR BATTERIES WILL DISCHARGE. FOR MAXIMUM BATTERY LIFE, MAKE SURE THAT THE BRIGHTNESS IS SET AS LOW AS POSSIBLE. 30 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 31
Function Keys Fn Key Start Key Numeric Keypad (surrounded by heavy line) Application Key Cursor Keys Figure 3. Keyboard Using the Keyboard Your M2010 notebook has an integral 80-key keyboard. The keys perform all the standard functions of a 101-key keyboard, including the Windows keys and other - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 32
. The keys in the numeric keypad are marked on the front edge of the key to indicate their secondary functions. (Figure 3) Windows Keys Your M2010 notebook has two Windows keys: a Start key and an Application key. The Start key displays the Start menu. This button functions the same as your onscreen - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 33
Function Keys Your notebook has 11 function keys, F1 through F11/F12. The functions assigned to these keys differ for each application. • [Fn+F3]: Pressing [F3] while holding [Fn] - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 34
Touchpad Pointing Device Left Button Cursor Control Right Button Figure 4. Touchpad pointing device The Touchpad pointing device comes built into your Fujitsu notebook. It is used to control the movement of the pointer to select items on your display panel. The Touchpad is composed of a cursor - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 35
AN EXTERNAL MOUSE CAN BE CONNECTED TO THE USB PORTS ON YOUR NOTEBOOK AND USED SIMULTANEOUSLY WITH THE TOUCHPAD. HOWEVER, IF YOU BOOT THE SYSTEM WITH AN EXTERNAL MOUSE CONNECTED THE TOUCHPAD WILL BE DISABLED OR ENABLED DEPENDING - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 36
Double-Clicking Double-clicking means pushing and releasing the left button twice in rapid succession. This procedure does not function with the right button. To double-click, move the cursor to the item you wish to select, press the left button twice, and immediately release it. You can also - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 37
Dragging Dragging means pressing and holding the left button, while moving the cursor. To drag, move the cursor to the item you wish to move. Press and hold the left button while moving the item to its new location and then release it. Dragging can also be done using the Touchpad. First, tap the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 38
Volume Control Your Fujitsu notebook has multiple volume controls which interact with each other. ANY while holding [Fn] will decrease the volume of your notebook. Pressing [F9] repeatedly while holding [Fn] will increase the volume of your notebook. • Volume can be controlled by many volume controls - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 39
Chapter 2 Getting Started with Your Notebook DC Power Jack DC Output Cable AC Cable AC Adapter Figure 10. Connecting the AC Adapter 39 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 40
Power Sources Your Fujitsu notebook has three possible power sources: a primary Lithium ion battery, an AC adapter or an optional Auto/Airline adapter. Connecting the Power Adapters The AC adapter or optional Auto/Airline adapter provides power for operating your notebook and charging the batteries. - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 41
OR AUTO/AIRLINE ADAPTER IS CONNECTED AND HAS POWER. To turn on your notebook from its off state, press the Power/Suspend/Resume button, located above the On Self Test Messages" on page 74. Depending on the nature of the problem, you may be able to continue by starting the operating system or by - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 42
main system memory is empty, and it needs to find instructions to start up your notebook. This information is in the BIOS program. Each time you power up or restart your notebook, it goes through a boot sequence which displays a Fujitsu logo until your operating system is found. During booting, your - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 43
[ENTER]. BIOS Guide A guide to your notebook's BIOS is available online. Please visit our service and support website at http://www.computers.us.fujitsu.com/support, then select User's Guides under Online Support. Select your Product, Series, and Model, then click [Go]. Under the Manuals tab, select - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 44
notebook. • IF YOU REJECT THE TERMS OF THE LICENSE AGREEMENT YOU WILL BE ASKED TO REVIEW NOTEBOOK DOWN AND START IT UP AGAIN. Several additional windows will appear, prompting you to enter a name and description for your computer, an Administrator password, and a domain name. Read the instructions - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 45
! UTILITY. FOR MORE INFORMATION, REFER TO YOUR GETTING STARTED GUIDE. Fujitsu Driver Update Utility Your system has a convenient tool called the Fujitsu Driver Update (FDU) utility. With FDU, you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 46
performance and power savings. Power/Suspend/Resume Button When your notebook is active, the Power/Suspend/Resume button can be used to manually put the notebook into standby mode. Push the Power/Suspend/Resume button when the notebook is active, but not actively accessing anything, and immediately - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 47
typically stores the file on which you are working, open application information, and any other data required to support operations in progress. When you resume operation from Standby mode, your notebook will return to the point where it left off. You must use the Power/Suspend/Resume button to - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 48
example, you can use the Power Options to set the timeout values for turning off the display and hard disks whether you are running the notebook on battery power or one of the adapters. Restarting the System If your system is on and you need to restart it, be sure that - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 49
/optical drive access indicator is off. If you turn off the power while accessing a disk there is a risk of data loss. To ensure that your notebook shuts down without error, use the Windows shut down procedure. BE SURE TO CLOSE ALL FILES, EXIT ALL APPLICATIONS, AND SHUT DOWN YOUR OPERATING SYSTEM - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 50
STAR program, visit: www.energystar.gov. To read about how Fujitsu is supporting Sustainable Management along with several other environmental activities, visit the Fujitsu Corporate Citizenship page at: http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php 50 - Power - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 51
AC adapter will conserve your battery life. DO NOT LEAVE A FAULTY BATTERY IN YOUR NOTEBOOK. IT MAY DAMAGE YOUR AC ADAPTER, OPTIONAL AUTO/AIRLINE ADAPTER, ANOTHER BATTERY OR YOUR NOTEBOOK ITSELF. IT MAY ALSO PREVENT OPERATION OF YOUR NOTEBOOK BY DRAINING ALL AVAILABLE CURRENT INTO THE BAD BATTERY. 51 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 52
BATTERIES. IF YOU CANNOT FIND THIS INFORMATION ELSEWHERE, CONTACT YOUR SUPPORT REPRESENTATIVE AT 1-800-8FUJITSU (1-800-838-5487) Recharging the make sure the battery that needs to be charged is installed in your notebook and connect the AC or Auto/Airline adapter. MAKE SURE THAT THE BATTERY - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 53
will continue to discharge until they are too low to operate. Your notebook will then go into Standby mode to try and protect your data for MESSAGE APPEARS, YOU NEED TO SAVE ALL YOUR ACTIVE DATA AND PUT YOUR NOTEBOOK INTO STANDBY MODE UNTIL YOU CAN PROVIDE A NEW POWER SOURCE. YOU SHOULD PROVIDE - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 54
bay follow these easy steps: BE SURE TO PLUG IN AN AC ADAPTER PRIOR TO REMOVING THE BATTERY. THERE IS NO BRIDGE BATTERY PRESENT TO SUPPORT THE SYSTEM WHILE THE BATTERY IS BEING REPLACED. IF YOU DO NOT USE AN AC ADAPTER YOU WILL LOSE ANY UNSAVED FILES. 1 Close any open - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 55
IF THE LITHIUM ION BATTERY CONNECTOR IS NOT FULLY SEATED, YOU MAY NOT BE ABLE TO USE YOUR NOTEBOOK OR CHARGE YOUR BATTERY. Figure 11. Removing a Battery 55 - Lithium ion Battery - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 56
Memory Upgrade Module Your Fujitsu M2010 notebook comes with 1GB of high speed Double Data Rate DAMAGED IF POWER IS STILL AVAILABLE TO THE SYSTEM. Removing Memory Modules 1 Turn off power to your notebook and remove any power adapter (AC or auto/airline). 2 Make sure that all the connector covers - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 57
7 Store the memory module in a static guarded sleeve. 8 Install a new module as outlined in the procedure below. 9 Replace the cover. 10 Replace the screws. Figure 12. Opening the Memory Compartment Figure 13. Removing a Memory Module 57 - Memory Upgrade Module - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 58
. 4 Replace the cover. 5 Replace the screws. Figure 14. Installing a Memory Module THE MEMORY UPGRADE MODULE IS NOT SOMETHING YOU ROUTINELY REMOVE FROM YOUR NOTEBOOK. ONCE IT IS INSTALLED, YOU SHOULD LEAVE IT IN PLACE UNLESS YOU WANT TO CHANGE SYSTEM MEMORY CAPACITY. 58 - Memory Upgrade Module - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 59
capacity by replacing the installed module with a larger one, be sure to check that your notebook has recognized the change. Check the memory capacity by clicking [Start] > Control Panel, then THE CAPACITY IS STILL NOT CORRECTLY RECOGNIZED, SEE TROUBLESHOOTING ON PAGE 64. 59 - Memory Upgrade Module - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 60
MS/SD Card Slot Figure 15. Installing an SD Card SD Card Memory Stick/Secure Digital Cards Your notebook supports Memory Stick (MS) and Secure Digital (SD) cards, on which you can store and transfer data to and from a variety of digital devices. These cards - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 61
A CARD INTO A SLOT IF THERE IS WATER OR ANY OTHER SUBSTANCE ON THE CARD AS YOU MAY PERMANENTLY DAMAGE THE CARD, YOUR NOTEBOOK, OR BOTH. 1 See your card manual for instructions on the insertion of your card. Some cards may require that your system is off while inserting them. 2 Make sure there is - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 62
45) jack The internal LAN (RJ-45) jack is used for an internal 10/100 BaseTx Ethernet connection. You will need to configure your notebook to work with your particular network. (Please refer to your network administrator for information on your network configuration.) To connect the LAN cable follow - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 63
Headphone Jack The headphone jack allows you to connect headphones or powered external speakers to your notebook. Your headphones or speakers must be equipped with a 1/8" (3.5 mm) stereo mini-plug. In order to connect headphones or speakers follow these easy steps: (See Figure 4 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 64
and resolve some of these straightforward issues and identify failures that require service. Identifying the Problem If you encounter a problem, go through the following procedure before pursuing complex troubleshooting: 1 Turn off your notebook. 2 Make sure the AC adapter is plugged into your - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 65
NOTEBOOK TO YOUR SUPPLIER UNTIL YOU HAVE TALKED TO A SUPPORT REPRESENTATIVE. 7 If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487) Web site: http://www.computers.us.fujitsu.com/support - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 66
causes or solutions may not apply to your notebook. Troubleshooting Table Problem Page Problem Page Audio Problems page 67 Hard Drive Problems page 67 Keyboard or Mouse Problems page 67 Memory Problems page 68 USB Device Problems page 68 Power Failures page 69 Shutdown and Startup - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 67
keyboard to increase the volume of your notebook. The software volume control is set too low. Manually adjusting the volume (i.e., keyboard "hot keys your password and security settings. Keyboard or Mouse Problems The built-in keyboard does The notebook has gone into not seem to work. Standby - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 68
and activate the proper driver. Try to restart your notebook. Memory Problems Your System screen in the Control Panel does not notebook. Your device may not have the See your software documentation and activate the correct correct software driver active. driver. 68 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 69
Problem Power Failures Possible Cause Possible Solutions You turn on your notebook and nothing seems to happen. The installed battery is completely discharged or there is no Power in the Control Panel to adjust the timeout values to better suit your needs. 69 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 70
Problem Possible Cause Possible Solutions Your notebook turns off all by itself. (continued) You are operating on battery power and ignored a low battery a power adapter for this application when at all possible. The battery is very old. Replace the battery. 70 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 71
Problems Restore the notebook the Fujitsu notebook appears to change setup parameters when you start it. BIOS setup changes were not saved when made and you exited the setup utility. Make sure you select Save Changes And Exit when exiting the BIOS setup utility. 71 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 72
Problem Your notebook appears to change setup parameters when you start it.. (continued) Video Problems Possible Cause Possible Solutions The BIOS CMOS hold-up bat- Contact your support representative for repairs. This is not a tery has failed. user serviceable 72 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 73
not compatible with your notebook. Miscellaneous Problems See your monitor documentation and the External Monitor Support portions of the Specifications manual and help displays screens for more information. Not all messages are errors some may simply be status. 73 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 74
Contact your support representative. Fan error has occurred POST has determined that there is an error with the system fan. Contact your support representative. *Invalid system disk Problem with the system disk. Replace the disk and then press any key to continue. 74 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 75
then. Contact your support representative. Non-system support representative for more information. PXE-E61: Media test failure, check cable Check the system cables. If that does not correct the failure, contact your support representative for more information. 75 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 76
error The timer test failed. The main clock that operates the computer is faulty. Requires repair of system board. Contact your support representative for repairs. Thermal sensor error has occurred The thermal sensor has either failed or is out of thermal range. 76 - Troubleshooting Your Notebook - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 77
in the "Recovering Your Factory and System Images" manual that is bundled separately with your system. Note that in the event of a hard disk drive failure, you will need to contact Fujitsu Service and Support for instructions on obtaining a copy of the recovery media. IN ORDER TO MAKE COPIES - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 78
WEBSITE OCCASIONALLY AT HTTP://WWW.COMPUTERS.US.FUJITSU.COM/SUPPORT TO CHECK FOR THE MOST CURRENT INFORMATION, DRIVERS, AND SYSTEM UPDATES. To use the recovery utilities, please follow the instructions in the "Recovering Your Factory and System Images" manual that is bundled separately with your - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 79
Show update history Brings up a screen that displays a history of updates that have been made via the FDU. About Fujitsu Driver Update Displays the FDU version number and copyright information. Fujitsu Driver Update Readme Displays the FDU readme. 79 - Restoring Your System Image and Software - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 80
and its devices. • IN THE EVENT YOU DROP YOUR NOTEBOOK OR DAMAGE THE HOUSING IN ANY WAY, IMMEDIATELY TURN OFF POWER AND DISCONNECT THE POWER PLUG. FAILURE TO DO SO COULD RESULT IN A SHORT CIRCUIT, SMOKE, AND/OR FIRE. CONTACT FUJITSU SERVICE AND SUPPORT BY PHONE AT 1-800-8FUJITSU (1-800-838-5487), BY - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 81
service the computer yourself. Always follow installation instructions closely. • Keep it away from food and beverages. • To protect your notebook needed. 4 If your notebook will not boot after it has dried out, call your support representative. • Do not use your Fujitsu notebook in a wet environment - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 82
exterior, computer keyboard To clean the exterior and keyboard, use one of the following off-the-shelf products: • Office Depot® #154-616 Notebook Cleaning Kit • Meridrew Enterprises Klear_Screen® Wipes • 3M CL563 Cleaner Wipes Note: After cleaning with one of these products, gently polish with - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 83
a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your notebook. • Store your Fujitsu notebook in a cool, dry location. Temperatures should remain between 13ºF (-25ºC) and 140ºF (60ºC). • ALWAYS POWER OFF THE COMPUTER BEFORE - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 84
problems. • Never put your notebook through a metal detector. Have your notebook hand-inspected by security personnel. You can however, put your notebook through a properly tuned X-ray machine. To avoid problems, place your notebook , Japan, Korea, the Philippines, Taiwan Russia and the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 85
mutilate or incinerate the battery. • Recharge batteries only as described in this manual and only in ventilated areas. • Do not leave batteries in hot locations • Set the power management for maximum battery life. • Put your notebook in standby mode when it is turned on and you are not actually - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 86
Media Care Caring for your Media (optional) Media discs (DVD/CD/CD-R) are precision devices and will function reliably if given reasonable care. • Always store your media disc in its case when it is not in use. • Always handle discs by the edges and avoid touching the surface. • Avoid storing any - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 87
provides the hardware and environmental specifications for your Fujitsu M2010 notebook. Specifications of particular configurations will vary. Configuration Label The configuration label located on the bottom of your notebook contains specific information regarding the options you've chosen - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 88
Microprocessor Intel® Atom™ N270 Processor Chipset • Mobile Intel 945GSE • I/O Controller Hub 7 Mobile (ICH7M) Memory System Memory • DDR2-533 MHz SDRAM memory module. • One DIMM slot; upgradeable. Cache Memory 512 KB L2 cache on-die Video Built-in color flat-panel TFT active matrix LED backlight - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 89
Audio • Realtek codec ALC269 with High Definition (HD) audio. • Headphones: Stereo headphone jack, 3.5 mm, 1 Vrms or less, minimum impedance 32 Ohms • Microphone: Stereo microphone jack, 3.5 mm, 100 mVp-p or less, minimum impedance 10K Ohms • Two built-in stereo speakers • One built-in digital mono - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 90
Device Ports On the notebook: • Memory Stick/Secure Digital (MS/SD) Card slot • One 15- Key pitch: 16 mm; key stroke: 2.0 mm • Left and right buttons • External USB keyboard/mouse support Power Battery Standard Lithium ion battery, rechargeable, 3-cell 10.8V, 2400 mAh AC Adapter Autosensing 100-240V - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 91
%, relative, non-condensing. Non-operating: 8% to 85%, relative, non-condensing Altitude Operating: 10,000 feet (3,048 m) maximum Popular Accessories For ordering or additional information on Fujitsu accessories please visit our Web site at www.shopfujitsu.com or call 1-800 - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 92
• Google Picasa • Fujitsu Driver Update utility • Microsoft notebook you will find manuals for your installed operating system and other preinstalled software. Any manuals that are not included, are available online through the help system of the software. We recommend that you review these manuals - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 93
with a free 90-day trial version of Symantec's Norton Internet Security™. Norton Internet Security is a suite of tools designed to protect your notebook from computer viruses, hackers, spyware, and spam. It assists in the protection of data currently on your hard disk from destruction or - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 94
Driver Update (FDU) utility is pre-installed on your system. With FDU, you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system. See "Automatically Downloading Driver Updates" on page 78. Microsoft Works with Office 2007 Student and Home - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 95
Glossary AC Adapter A device which converts the AC voltage from a wall outlet to the DC voltage needed to power your notebook. Access point Wireless network device used to bridge wireless and wired network traffic. ACPI Advanced Configuration and Power Interface Active-Matrix Display A type of - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 96
Digital Subscriber Line. Technology for transporting high bit-rate services over ordinary phone lines. AGP Accelerated Graphics Port. program and set of default parameters stored in ROM which tests and operates your notebook when you turn it on until it loads your installed operating system from - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 97
passes data between the CPU and the sub-assemblies inside your notebook. Byte 8 bits of parallel binary information. Cache Memory A data. IEEE802.11b/g - 11 channels, 22 MHz wide channels. Command An instruction which you give your operating system. Example: run a particular application or format - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 98
DC Direct current. A voltage or current that does not fluctuate periodically with time. Default Value A pre-programmed value to be used if you fail to set your own. DHCP Dynamic Host Configuration Protocol. A protocol used to automatically acquire parameters required for the communication, such as - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 99
DMI Desktop Management Interface. A standard that provides PC management applications with a common method of locally or remotely querying and configuring PC computer systems, hardware and software components, and peripherals. DNS Domain Name System. A function to control the association between the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 100
and associated control circuits for data entering and leaving a notebook in electronic form. IDE Intelligent Drive Electronics. A type of control interface for a hard drive which is inside the hard drive unit. IEEE802.11a Wireless LAN standard that supports a maximum data rate of 54 Mbps. 802.11a - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 101
NCC and APNIC -- assign Internet addresses from the following three classes. Class A - supports 16 million hosts on each of 126 networks Class B - supports 65,000 hosts on each of 16,000 networks Class C - supports 254 hosts on each of 2 million networks The number of unassigned Internet addresses - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 102
this address. MB Megabyte. One million bytes. Megahertz 1,000,000 cycles per second. Memory A repository for data and applications which is readily accessible to your notebook's CPU. 102 - Glossary - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 103
encryption and decryption, therefore, it is necessary to set the same network key as the other side of communication. Network name (SSID: Service Set Identifier ) When a wireless LAN network is configured, grouping is performed to avoid interference or data theft. This grouping is performed with - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 104
Test. A program which is part of the BIOS which checks the configuration and operating condition of your hardware whenever power is applied to your notebook. Status and error messages may be displayed before the operating system is loaded. If the self test detects failures that are so serious that - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 105
errors Conditions required for communication are organized in procedures for correct transfer of information. RAM Random Access Memory. A hardware component of your notebook that holds binary information (both program and data) as long as it has the proper power applied to it. RAM Module A printed - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 106
the same challenge encrypted with a WEP key can decipher the key. SSID Service Set Identifier, a 32-character unique identifier attached to the header of packets inoperative for a period of time. Your notebook uses various suspension states to reduce power consumption and prolong the charge of your - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 107
Status Indicator A display which reports the condition of some portion of your hardware. On your notebook this is an LCD screen just above the keyboard. Stereo (audio) A system using two channels to process sound from two different sources. Subnet mask TCP- - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 108
UL Underwriters Laboratories - An independent organization that tests and certifies the electrical safety of devices. USB Universal Serial Bus. Standard that allows you to simultaneously connect up to 127 USB devices such as game pads, pointing devices, printers, and keyboards to your computer. VRAM - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 109
Information Notice Changes or modifications not expressly approved by Fujitsu could void this user's authority to operate the frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 110
DOC (INDUSTRY CANADA) NOTICES Notice to Users of Radios and Television This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations. CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada. - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 111
Appendix A: WLAN User's Guide FCC Regulatory Information Please note the following regulatory • In an explosive environment, or • In situations where the interference risk to other devices or services is perceived or identified as harmful. In cases in which the policy regarding use of Wireless LAN - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 112
residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 113
The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There interference that may cause undesirable operation. Modifications not expressly authorized by Fujitsu America Inc. may invalidate the user's right to operate this - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 114
the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe in IEEE802.11g mode and 11 Mbps in IEEE802.11b mode. • The WLAN devices support the following encryption methods - WEP, TKIP, CKIP, and AES encryption. • The - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 115
Wireless LAN Modes Using this Device Ad Hoc Mode "Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 116
a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases). Internet ADSL modem, cable modem, or similar Wired LAN Access Point* Wireless LAN - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 117
you to remove or re-install it. The operating system that your mobile computer comes with has been pre-configured to support the WLAN device. • The Wireless LAN devices support IEEE802.11b and IEEE802.11g. • The WLAN devices operate in the 2.4 GHz ISM band. • Microwave ovens may interfere with the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 118
1 Right-click the WLAN icon in the taskbar at the bottom right of your screen. 2 Choose Disconnect from a network. Activating the WLAN Device Activation of the WLAN device can be accomplished using the same methods as the deactivation process, by right-clicking the WLAN icon then clicking "Connect - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 119
be necessary to consult with your network administrator for some of the information. 8 In the event you require assistance, go to [Start] -> Help and Support -> Networking and the Web. Select the main topic in which you are interested, then type in relevant keywords in the Search box. Connection to - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 120
WLAN Troubleshooting Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. If you are unfamiliar with the steps required, consult your System Administrator or go to [Start] -> Help and Support -> Networking and the Web Problem - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 121
Problem Unavailable network connection (continued) Possible Cause Possible Solution RF interference from Access Points or other wireless networks only applies to networks using static IP addresses. Please contact your network administrator for the correct settings. 121 Troubleshooting the WLAN - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 122
300 ft. (91 m) @ 1 Mbps • 802.11b/g: 11 channels, 3 non-overlapping channels Security Encryption Types - WEP, TKIP, AES***, WPA 1.0 compliant Encryption Key lengths Supported: 64 bits and 128 bits 802.1x/EAP Maximum recommended number of computers to be connected over wireless LAN (during ad hoc - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 123
Fujitsu mobile computers. What is Bluetooth Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop Information About Bluetooth The Bluetooth module contains a robust Help user's guide to assist you in learning about operation of the Bluetooth device. - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 124
or transmitter. Canadian Notice To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows or changed in any way without signed written permission from Fujitsu. Unauthorized modification will void the equipment authorization from the - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 125
27 cold-swapping 54 conserving power 46 dead 70 faulty 70 hot-swapping 54 increasing life 85 low 53 problems 70, 71 recharging 52 replacing 53 suspend mode 53 Battery Latches 24 BIOS guide 43 setup utility 42 Bluetooth 123 Boot Sequence 42 Booting the System 43 Built-in Speakers 67 C CapsLock - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 126
F Factory Image 77, 78 FDU 45, 78, 94 Fujitsu Contact Information 13 Fujitsu Driver Update utility 45, 78, 94 Fujitsu Shopping Online 14 Function Key F10 33 F3 33 F5 33 F6 33 F7 33 F8 33 F9 33 G Glossary 95 H Hard Disk Drive access indicator 28 problems 67 Hard Disk Drive Passwords 42 Headphone - Fujitsu FPCM21971 | M2010 User's Guide (Configuration CP439101-01) - Page 127
Pre-Installed Software 92 Adobe Acrobat Reader 93 Google Toolbar 93 manuals 92 R Recovering Factory and System Images 78 Registration 45 Regulatory 17, 19 System Image 78 T Touchpad 34 buttons 34 controls 37 Troubleshooting 64 U USB 62, 68 problems 68 USB 2.0 Ports 16, 21, 24 V Volume control 38 W
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