Garmin dezl 780 LMT-S Owners Manual - Page 32

Troubleshooting, Appendix

Page 32 highlights

4 Gently wipe the screen with the cloth. Avoiding Theft • Remove the device and mount from sight when not in use. • Remove the residue left on the windshield by the suction cup. • Do not keep your unit in the glove compartment. • Register your device using the Garmin Express software (garmin.com/express). Changing the Fuse in the Vehicle Power Cable NOTICE When replacing the fuse, do not lose any of the small pieces and make sure they are put back in the proper position. The vehicle power cable does not work unless it is assembled correctly. If your device does not charge in your vehicle, you may need to replace the fuse located at the tip of the vehicle adapter. 1 Rotate the end piece counter clockwise to unlock it. TIP: You may need to use a coin to remove the end piece. 2 Remove the end piece, the silver tip , and the fuse . 3 Insert a new fast-blow fuse that has the same current, such as 1 A or 2 A. 4 Place the silver tip in the end piece. 5 Push in the end piece and rotate it clockwise to lock it back into the vehicle power cable . Resetting the Device You can reset your device if it stops functioning. Hold the power key for 12 seconds. Removing the Device, Mount, and Suction Cup Removing the Mount from the Suction Cup 1 Turn the device mount to the right or left. 2 Apply pressure until the socket on the mount releases the ball on the suction cup. Removing the Suction Cup from the Windshield 1 Flip the lever on the suction cup toward you. 2 Pull the tab on the suction cup toward you. Troubleshooting The suction cup will not stay on my windshield 1 Clean the suction cup and windshield with rubbing alcohol. 2 Dry with a clean, dry cloth. 3 Mount the suction cup (Mounting and Powering the dēzl Device in Your Vehicle, page 1). The mount does not hold my device in place while I drive For the best results, you should keep the vehicle mount clean and position the device close to the suction cup. If the device shifts position while you are driving, you should complete these actions. • Remove the powered mount from the suction cup arm, and wipe the ball and socket with a cloth. Dust and other debris may reduce the friction in the ball and socket joint and allow the joint to shift while you are driving. • Rotate the hinged arm toward the suction cup as far as your windshield angle allows. Positioning the device closer to the windshield reduces the effect of jarring and vibration from the road. My device is not acquiring satellite signals • Verify the location services feature is enabled (Enabling or Disabling Location Services, page 24). • Take your device out of parking garages and away from tall buildings and trees. • Remain stationary for several minutes. The device does not charge in my vehicle • Check the fuse in the vehicle power cable (Changing the Fuse in the Vehicle Power Cable, page 26). • Verify the vehicle is turned on and is supplying power to the power outlet. • Verify the interior temperature of the vehicle is within the charging temperature range indicated in the specifications. • Verify the fuse is not broken in the vehicle power outlet. My battery does not stay charged for very long • Decrease the screen brightness (Display Settings, page 24). • Shorten the display timeout (Display Settings, page 24). • Decrease the volume (Adjusting Sound and Notification Volume, page 24). • Turn off the wi-fi radio when it is not in use (Connecting to a Wireless Network, page 24). • Put the device in power saving mode when not in use (Turning the Device On or Off, page 1). • Keep your device away from extreme temperatures. • Do not leave your device in direct sunlight. My device does not connect to my phone or Smartphone Link • Select > Bluetooth. The Bluetooth option must be enabled. • Enable Bluetooth wireless technology on your phone and bring your phone within 10 m (33 ft.) of the device. • On your smartphone, open the Smartphone Link app, and select > to restart the Smartphone Link background services. • Verify your phone is compatible. Go to www.garmin.com/bluetooth for more information. • Complete the pairing process again. To repeat the pairing process, you must unpair your phone and device (Deleting a Paired Phone, page 14), and complete the pairing process. Appendix Backup Cameras Your device can display the video feed from one or more connected backup cameras. 26 Troubleshooting

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4
Gently wipe the screen with the cloth.
Avoiding Theft
Remove the device and mount from sight when not in use.
Remove the residue left on the windshield by the suction cup.
Do not keep your unit in the glove compartment.
Register your device using the Garmin Express software
(
garmin.com/express
).
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
counter clockwise to unlock it.
TIP:
You may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
, and the fuse
.
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable
.
Resetting the Device
You can reset your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount, and Suction
Cup
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (
Mounting and Powering the dēzl
Device in Your Vehicle
, page 1
).
The mount does not hold my device in place
while I drive
For the best results, you should keep the vehicle mount clean
and position the device close to the suction cup.
If the device shifts position while you are driving, you should
complete these actions.
Remove the powered mount from the suction cup arm, and
wipe the ball and socket with a cloth.
Dust and other debris may reduce the friction in the ball and
socket joint and allow the joint to shift while you are driving.
Rotate the hinged arm toward the suction cup as far as your
windshield angle allows.
Positioning the device closer to the windshield reduces the
effect of jarring and vibration from the road.
My device is not acquiring satellite signals
Verify the location services feature is enabled (
Enabling or
Disabling Location Services
, page 24
).
Take your device out of parking garages and away from tall
buildings and trees.
Remain stationary for several minutes.
The device does not charge in my vehicle
Check the fuse in the vehicle power cable (
Changing the
Fuse in the Vehicle Power Cable
, page 26
).
Verify the vehicle is turned on and is supplying power to the
power outlet.
Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
Decrease the screen brightness (
Display Settings
, page 24
).
Shorten the display timeout (
Display Settings
, page 24
).
Decrease the volume (
Adjusting Sound and Notification
Volume
, page 24
).
Turn off the wi-fi radio when it is not in use (
Connecting to a
Wireless Network
, page 24
).
Put the device in power saving mode when not in use
(
Turning the Device On or Off
, page 1
).
Keep your device away from extreme temperatures.
Do not leave your device in direct sunlight.
My device does not connect to my phone or
Smartphone Link
Select
>
Bluetooth
.
The Bluetooth option must be enabled.
Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
On your smartphone, open the Smartphone Link app, and
select
>
to restart the Smartphone Link background
services.
Verify your phone is compatible.
Go to
www.garmin.com/bluetooth
for more information.
Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (
Deleting a Paired Phone
, page 14
), and
complete the pairing process.
Appendix
Backup Cameras
Your device can display the video feed from one or more
connected backup cameras.
26
Troubleshooting