Gateway 610 Gateway 610 Media Center PC User's Guide - Page 90

Identifying your model Gateway model number Gateway serial number The label on the back of your Media Center PC contains information that identifies your PC model and its features. Gateway Technical Support will need this information if you call for assistance. Contacting Gateway You can locate the Gateway serial number: • Printed on a white sticker on the back of your Media Center PC. • Printed on the customer invoice that came with your Media Center PC. The invoice also contains your customer ID number. You can access the following services through your telephone to get answers to your questions: Resource Service description How to reach Fax on demand support Order a catalog of documents on common problems, then order documents by document numbers. The documents will be faxed to you. 800-846-4526 (US) 877-709-2951 (Canada) Gateway's fee-based software tutorial service Gateway Technical Support Get tutorial assistance for software issues billed 800-229-1103 (charged to your credit card) by the minute. 900-555-4695 (charged to your telephone bill) Talk to a Gateway Technical Support representative about a non-tutorial technical support question. TDD Technical Support (for hearing impaired) is available: Weekdays 6:00 a.m. - 8:00 p.m. Central Time Weekends 6:00 a.m. - 5:00 p.m. Central Time 800-846-2301 (US) 800-846-3609 (Canada and Puerto Rico) 605-232-2191 (all other countries) 800-846-1778 (TDD) Sales, accounting, Get information about available systems, 800-846-2000 (US) and warranty 84 pricing, orders, billing statements, warranty service, or other non-technical issues. 888-888-2037 (Canada)