GE WPDH8800JMV Owners Manual - Page 22

Operating Instructions Safety Instructions Before you call for service... Installation Instructions Problem Incomplete cycle or timer not advancing Loud or unusual noise; vibration or shaking Clothes too wet No power/washer not working or dead 22 Possible Cause Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down the drain Washer pump filter may be clogged Automatic load redistribution Cabinet moving All rubber leveling legs are not firmly touching the floor Unbalanced load Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down the drain Washer pump filter may be clogged Load is out of balance Drain hose is kinked or improperly connected Household drain may be clogged Drain hose pushed too far down the drain Washer pump filter may be clogged Washer is unplugged Water supply is turned off Circuit breaker/fuse is tripped/blown Controls are not set properly Automatic self system checks What To Do • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter - Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Timer stops at 1 minute, machine has redistributed the load once or twice. This is normal operation. Do nothing; the machine will finish the wash cycle. • Washer is designed to move 1/4″ to reduce forces transmitted to the floor. This movement is normal. • Push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor. Your installer should correct this problem. • Open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load. • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter - Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Redistribute clothes and run drain & spin or rinse & spin. • Increase load size if washing small load containing heavy and light items. • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter - Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Make sure cord is plugged securely into a working outlet. • Turn both hot and cold faucets fully on. • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. • Hold START/PAUSE button to start cycle. • First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation. Consumer Support Troubleshooting Tips