GE WPDH8800JMV Owners Manual - Page 23

Safety Instructions Operating Instructions ge.com Installation Instructions Problem Water does not enter washer or enters slowly Snags, holes, tears, rips or excessive wear Wrinkling Grayed or yellowed clothes Colored spots Water temperature is incorrect Bad odor inside your washer Slight variation in metallic color Possible Cause What To Do Automatic self system checks Water supply is turned off Water valve screens are stopped up • After START is pressed, the washer does several system checks. Water will flow several seconds after START is pressed. • Turn on both hot and cold faucets fully. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. Pens, pencils, nails, screws or other objects left in pockets Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets • Remove loose items from pockets. • Fasten snaps, hooks, buttons and zippers. Improper sorting Overloading Incorrect wash cycle Repeated washing in water that is too hot • Avoid mixing heavy items (like work clothes) with light items (like blouses). • Load your washer so clothes have enough room to move freely. • Match Cycle selection to the type of fabric you are washing (especially for easy care loads). • Wash in warm or cold water. Not enough detergent Not using HE (high-efficiency) detergent Hard water Water is not hot enough Detergent is not dissolving Dye transfer • Use correct amount of detergent. • Use HE detergent. • Use hottest water safe for fabric. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°-140°F (48°-60°C). • Try a liquid detergent. • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. Incorrect use of fabric softener Dye transfer • Check fabric softener package for instructions and follow directions for using dispenser. • Sort whites or lightly colored items from dark colors. • Promptly remove wash load from washer. Water supply is improperly connected House water heater is not set properly • Make sure hoses are connected to correct faucets. • Make sure house water heater is delivering water at 120°-140°F (48°-60°C). Washer unused for a long time or not using recommended quality of HE detergent • Leave the door slightly open for the water to air dry. • Run a BasketClean cycle (found in the Specialty cycle Menu) with 1 cup of bleach. See the Care and Cleaning/ General Maintenance section. This is normal • Due to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions. 23 Troubleshooting Tips Consumer Support