Haier 49UG2500 Use and Care Manual - Page 21

Troubleshooting

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TROUBLESHOOTING Please make these simple checks before calling service. These tips may save you time and money since charges for receiver installation and adjustments of customer controls are not covered under your warranty. Symptoms "Ghost" or double image No power No picture Good picture but no sound Good sound but poor color Poor picture Snowy picture and noise Horizontal dotted line Television not responding to remote control Pixels (dots) that are always dark or always lit Items to Check and Actions to Follow • This may be caused by obstruction to the antenna due to high rise buildings or hills. Using a highly directional antenna may improve the picture. • Check if the TV's AC power cord is plugged into the outlet. • Unplug the TV, wait for 60 seconds. Then reinsert plug into the outlet and turn on the TV again. • Check antenna connections at the rear of the TV to see if it is properly connected to the TV. • Possible broadcast station trouble. Try another channel. • Adjust the contrast and brightness settings. • Check the Closed Captions control. Some TEXT modes could block the screen. • Increase the volume level by pressing the VOL+ button on the remote control or on the TV side control panel. • Press the MUTE button on the remote control to ensure mute is off. • Adjust the contrast, color and brightness settings. • Poor picture quality may occur when an activated S-VHS camera or camcorder is connected to your TV and other peripherals at the same time. Switch off one of the peripherals. • Check the antenna connection. • This may be caused by electrical interference (e.g. hair dryer, nearby neon lights, etc.) Turn off the equipment. • Check whether the batteries are working. Replace if necessary. • Clean the remote control sensor lens on the TV. • You can still use the buttons on the side of your TV. • Your TV is precision-manufactured using an extremely high level of technology. However, sometimes pixels may not display correctly. These types of occurrences are inherent to this type of product and do not constitute a defective product. 19

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TROUBLESHOOTING
Please
make
these
simple
checks
before
calling
service.
These
tips
may
save
you
time
and
money
since
charges
for
receiver
installation
and
adjustments
of
customer
controls
are
not
covered
under
your
warranty.
Symptoms
Items
to
Check
and
Actions
to
Follow
"Ghost"
or
double
image
•
This
may
be
caused
by
obstruction
to
the
antenna
due
to
high
rise
buildings or
hills.
Using
a
highly
directional
antenna
may
improve
the
picture.
No
power
•
Check
if
the
TV's
AC
power
cord
is
plugged
into
the
outlet.
•
Unplug
the
TV,
wait
for
60
seconds.
Then
reinsert
plug
into
the
outlet
and
turn
on
the
TV
again.
No
picture
•
Check
antenna
connections
at
the
rear
of
the
TV
to
see
if
it
is
properly
connected
to
the
TV.
•
Possible
broadcast
station
trouble.
Try
another
channel.
•
Adjust
the
contrast
and
brightness
settings.
•
Check
the
Closed
Captions
control.
Some
TEXT
modes
could
block
the
screen.
Good
picture
but
no
sound
•
Increase
the
volume
level
by
pressing
the
VOL+
button
on
the
remote
control
or
on
the
TV
side
control
panel.
•
Press
the
MUTE
button
on
the
remote
control
to
ensure
mute
is
off.
Good
sound
but
poor
color
•
Adjust
the
contrast,
color
and
brightness
settings.
Poor
picture
•
Poor
picture
quality
may
occur
when
an
activated
S
-VHS
camera
or
camcorder
is
connected
to
your
TV
and
other
peripherals
at
the
same
time.
Switch
off
one
of
the
peripherals.
Snowy
picture
and
noise
•
Check
the
antenna
connection.
Horizontal
dotted
line
•
This
may
be
caused
by
electrical
interference
(e.g.
hair
dryer,
nearby
neon
lights,
etc.)
Turn
off
the
equipment.
Television
not
responding
to
remote
control
•
Check
whether
the
batteries
are
working.
Replace
if
necessary.
•
Clean
the
remote
control
sensor
lens
on
the
TV.
•
You
can
still
use
the
buttons
on
the
side
of
your
TV.
Pixels
(dots)
that
are
always
dark
or
always
lit
•
Your
TV
is
precision
-manufactured
using
an
extremely
high
level
of
technology.
However,
sometimes
pixels
may
not
display
correctly.
These
types
of
occurrences
are
inherent
to
this
type
of
product
and
do
not
constitute
a
defective
product.
19