Haier XQG65-11 User Manual - Page 5

Troubleshooting Guide Before contacting the after-sales service, see if you can solve the problem yourself with the help of the Troubleshooting Guide. Fault Possible Cause • Poor connection to power supply The washing machine • Power failure does not function • The door is not properly closed • The machine has not been switched on • The water is not turned on • The water pressure is less than 0.05MPa The washing machine • The inlet hose is kinked does not fill with water • Water supply failure • The program knob is not properly set • The door is not properly closed The water supply and • Check that the height of the water hose is draining do not stop less than 80cm • The drain hose is blocked The washing machine • The drain hose end is less than 100cm does not drain above the floor level Strong vibration during spinning • Some packing bolts have not been removed • The washing machine is positioned on an uneven surface The machine stops before completing the wash cycle • Water or electricity failure Excessive foam in the drum • The detergent is not a low foam type • Excessive detergent has been used • Matters Needing Attention 3. Never place heavy objects, e.g. a 4. Do not wash foam rubber or similar heating appliance or water container, on sponge materials. the top panel of the washing machine. ) ..= °O .-----.„. it \-..._. 5. Before washing, close zippers, buttons, 6. Do not open the detergent dispenser laces and repair damaged areas. during the wash cycle. Underwear and small items should be placed in a laundry bag or pillow slip. Do not wash clothes containing wire frames. /. \I 1:3q . j 7. The door is fitted with a self-locking 8. After washing, turn off the tap to prevent device and will only open 2-3 minutes after leaking; unplug the washing machine and the washing machine stops. Do not force wipe clean the lower part of the porthole. the door open. Do not open the door when the water level reaches the porthole. I I14/ I I uo C) ,^ 0 tI ® ® 9. Keep the door slightly open when the washing machine is not being used. Never cover the machine with a plastic sheet. ---() \ , Q, - k ..../._d.. i a 6 3