Harman Kardon AVR 1650 Owners Manual - Page 25

Troubleshooting - kardon

Page 25 highlights

ENGLISH AVR 1650/AVR 165 Troubleshooting Troubleshooting Symptom Unit does not function when Main Power switch is turned on Front-panel Message display lights, but there's no sound or picture No sound from any speaker; PROTECT message appears on Message display No sound from center or surround speakers Unit does not respond to remote control commands Intermittent buzzing in tuner Cause s No AC power s Intermittent input connection s Mute is on s Volume control is turned down s Amplifier is in protection mode due to possible short circuit s Amplifier is in protection mode due to internal problems s Incorrect surround mode s Program material is monophonic s Incorrect speaker configuration s Program material is stereo s Weak batteries in remote s AVR not selected s Remote sensor is obscured s Local interference Solution s Ensure that the power cord is plugged into a live AC power outlet s Check if the AC outlet is switch-controlled s Secure all input and speaker connections s Press Mute button s Turn up Volume control s Check all speaker wires at speaker and AVR connections for crossed wires s Contact your local Harman Kardon service center s Select a surround mode other than stereo s Mono programs contain no surround information s Check the speaker configuration in the setup menu s The surround decoder may not create center- or surround-channel information from nonencoded stereo programs s Change batteries in remote s Press the Setup/AVR button s Ensure that the AVR's front-panel remote sensor is in the line of sight of the remote s Move the AVR or antenna away from computers, fluorescent lights, motors or other electrical appliances Unable to activate remote control Programming mode s Source Selector button is not held for at least 3 seconds s Be sure to hold the Source Selector button for at least 3 seconds Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of "Frequently Asked Questions," which is located in the Product Support section of our Web site: www.harmankardon.com 25

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25
AVR 1650/AVR 165
ENGLISH
Troubleshooting
Symptom
Cause
Solution
Unit does not function when Main Power switch is
turned on
No AC power
Ensure that the power cord is plugged into a live AC
power outlet
Check if the AC outlet is switch-controlled
Front-panel Message display lights, but there's no
sound or picture
Intermittent input connection
Mute is on
Volume control is turned down
Secure all input and speaker connections
Press Mute button
Turn up Volume control
No sound from any speaker; PROTECT message
appears on Message display
Amplifier is in protection mode due to possible short
circuit
Amplifier is in protection mode due to internal problems
Check all speaker wires at speaker and AVR
connections for crossed wires
Contact your local Harman Kardon service center
No sound from center or surround speakers
Incorrect surround mode
Program material is monophonic
Incorrect speaker configuration
Program material is stereo
Select a surround mode other than stereo
Mono programs contain no surround information
Check the speaker configuration in the setup menu
The surround decoder may not create center- or
surround-channel information from nonencoded stereo
programs
Unit does not respond to remote control commands
Weak batteries in remote
AVR not selected
Remote sensor is obscured
Change batteries in remote
Press the Setup/AVR button
Ensure that the AVR’s front-panel remote sensor is in
the line of sight of the remote
Intermittent buzzing in tuner
Local interference
Move the AVR or antenna away from computers,
fluorescent lights, motors or other electrical appliances
Unable to activate remote control Programming mode
Source Selector button is not held for at least 3 seconds
Be sure to hold the Source Selector button for at least
3 seconds
Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located in the Product
Support section of our Web site: www.harmankardon.com
Troubleshooting