HP 1100 User Guide - Page 103

CAUTION The scanner did nothing Is the scanner correctly connected and latched to the printer? The scanner must be connected and the attachment lever latched. See the Quick Reference Guide for attachment instructions. See "Removing the scanner" for instructions on removing the scanner. To prevent damage, unplug the printer before checking the scanner connection. Have you printed a self-test page to verify the scanner is recognized by the printer? Verify the scanner is installed by printing a self-test page. See "Printing a self-test page." On the lower-left hand corner of the selftest page, the text will read: "Scanner Installed: Yes." If the text reads "No" instead, reboot your PC. If that does not work, reinstall the HP LaserJet 1100 software. See the Quick Reference Guide included with the HP LaserJet 1100A Printer•Copier•Scanner for software installation instructions. Is the wrong printer selected? Verify the HP LaserJet 1100 is selected as the current printer when you print. You may have to click Setup in the print screen to see which printer is being used. Specify HP LaserJet 1100 if necessary. Did you send a print or copy job before attempting to scan? If a print or copy job was sent before attempting to scan, the scan will occur after the other job is finished. The print job may still be in the queue. Check the light status on the printer. See "Printer light patterns." Is the printer parallel cable working and connected correctly? The parallel cable may be defective. Try the following: q Disconnect and then reconnect the parallel cable. q Try printing a print job you know prints. q If possible, attach the cable and printer to another PC and print the job that you know prints. q Try using a new IEEE-1284 compliant parallel cable. See "Accessories and ordering information." EN Finding the solution 93