HP 2300d HP LaserJet 2300 printer - User Guide - Page 111
Troubleshooting common Macintosh problems, Symptom, Possible cause, Solution, Problems in the Chooser - printer installation software
UPC - 808736471091
View all HP 2300d manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 111 highlights
Troubleshooting common Macintosh problems Choose the item that best describes the problem: problems in the Chooser printing errors USB problems OS X problems Symptom Possible cause Problems in the Chooser The LaserWriter icon does Software is not installed not appear in the Chooser. correctly. The HP LaserJet raster printer driver icon does not appear in the Chooser. The printer name does not appear in the printer list. Software is not installed correctly. The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser. Solution The LaserWriter 8 driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is in the Extensions folder within the Systems folder. If it is not there, install the LaserWriter driver from your Mac OS CD. Make sure that you are using a high-quality cable. Make sure that the printer is on the correct network. Select Network or AppleTalk Control Panel from Control Panels in the Apple menu and then select the correct network. Reinstall the software. Make sure that the cables are connected correctly, that the printer is on, and that the READY light is on. Verify that the printer driver is installed. Make sure that the correct printer driver has been selected in the Chooser. Make sure that AppleTalk is on (the button next to Active is selected in the Chooser). You might need to restart the computer to activate the change. If the printer resides on a network with multiple zones, make sure that the correct zone is selected in the AppleTalk Zones box in the Chooser Reinstall the printer software. Select an alternate PPD (see "Selecting an alternate PostScript Printer Description (PPD)" on page 113). ENWW Troubleshooting common Macintosh problems 109