HP 273914-B21 Smart Array 6400 Series Controllers User Guide
HP 273914-B21 - Smart Array 6404/256 RAID Controller Manual
UPC - 613326361313
View all HP 273914-B21 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP 273914-B21 manual content summary:
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 1
HP Smart Array 6400 Series Controllers User Guide for HP ProLiant Servers January 2005 (Fifth Edition) Part Number 309135-005 - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 2
herein. HP Smart Array 6400 Series Controllers User Guide January 2005 (Fifth Edition) Part Number 309135-005 Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 3
controller board ...16 Connecting storage devices...17 Connecting internal storage ...17 Connecting external storage 18 SCSI cable part numbers ...18 Updating the firmware 21 Methods for updating the firmware...21 Configuring the server 23 Configuring the server ...23 Configuring an array - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 4
HP Smart Array 6400 Series Controllers User Guide Installing device drivers and Management Agents 33 Installing device drivers ...33 Installing Management Agents ...34 Upgrading or replacing controller drives and arrays...47 Adding drives...49 Diagnosing array problems 51 Controller board - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 5
Contents 5 Korean notice A&B ...62 Battery replacement notice...62 Taiwan battery recycling notice 63 Acronyms and abbreviations 65 Index 67 - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 6
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 7
7 Hardware features In this section Board components ...7 Expansion module components ...8 Controller specifications and attributes 9 Board components Item ID 1 2 3 4 5 Description Internal SCSI connector, port A1 (do not use simultaneously with item 3) Internal SCSI connector, port A2 (do - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 8
8 HP Smart Array 6400 Series Controllers User Guide Item ID 6 7 Description Battery-backed cache module Connector for expansion board Expansion module components An expansion module is used to add two extra external channels to an SA6402 controller, converting it to an SA6404 controller. Item - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 9
hp.com). Controller specifications and attributes Dimensions (excluding bracket) Power required Ambient room temperature range Relative humidity (noncondensing) RAID levels supported at 133 MHz (64 bit) 6402: 2 LVD-only; 6404: 4 LVD-only 15 (14 in an external enclosure) 68-pin Wide internal, - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 10
10 HP Smart Array 6400 Series Controllers User Guide For more information about the controller features and specifications, and for information about system requirements, refer to the HP website (http://www.hp.com/products/smartarray). - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 11
). For details, refer to the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide. 3. Power up the server. The autoconfiguration process runs. IMPORTANT: The expansion module on the SA6404 controller cannot be used as a boot device. 4. Update the system firmware - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 12
12 HP Smart Array 6400 Series Controllers User Guide 6. Install the operating system and device drivers ("Installing device drivers" on page 33). Instructions are provided with the CD that is supplied in the controller kit. 7. Create and format additional logical drives if desired ("Configuring an - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 13
the Management Agents ("Installing Management Agents" on page 34), if new versions are available. 9. Create and format additional logical drives if desired ("Configuring an array" on page 25). 10. If migrating from a non-array controller, restore data from the backup. The server is now ready to use. - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 14
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 15
if you are moving non-arrayed SCSI drives to a Smart Array controller, because data is not preserved during a move between array controllers and nonarray controllers. If the server supports hot-pluggable devices, you can install the controller board without any further preparation ("Installing - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 16
16 HP Smart Array 6400 Series Controllers User Guide CAUTION: In systems that use external data storage, be are capable of providing energy levels that are considered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards. Do not - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 17
supported. For non-hot-pluggable devices, you must set the ID values manually by using switches or jumpers on the device itself. SCSI buses require termination on both ends to prevent signal degradation. In HP ProLiant and Integrity servers, however, the controller the same array should all guide - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 18
18 HP Smart Array 6400 Series Controllers User Guide When you have finished installing drives, continue with the each SCSI bus, manually set the SCSI ID on each drive to a unique value in the range of 0 to 15, except 7 (which is reserved for controller use). For detailed instructions, consult the - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 19
Installing the controller hardware 19 SCSI cable type External VHDCI cable Internal multi-device cable Cable length 1.8 m (6 ft) 3.7 m (12 ft) 7.3 m (24 ft) 11.9 m (39 ft) varies Option kit number 341174-B21 341175-B21 164604-B21 150214-B21 166389-B21 Cable assembly number 313374-001 313374-002 - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 20
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 21
page for storage products (http://www.hp.com/support/proliantstorage). 1. Find the most recent version of the component that you require. Components for controller firmware updates are available in offline and online formats. 2. Follow the instructions for installing the component on the server - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 22
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 23
controller in its own right. Thus, the Smart Array 6404 Controller is actually two 2-channel controllers sharing one PCI-X connector. During POST, each component controller RBSU, refer to the HP ROM-Based Setup Utility User Guide or the server setup and installation guide. These documents are both - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 24
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 25
Comparing the utilities ...26 Using ORCA ...27 Using ACU ...28 Using CPQONLIN ...28 Introduction HP provides three utilities for manually configuring an array on a Smart Array controller: • ORCA-A simple ROM-based configuration utility • ACU-A versatile, browser-based utility that provides maximum - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 26
26 HP Smart Array 6400 Series Controllers User Guide For conceptual information about arrays, logical drives, and fault-tolerance methods, and for information about default array configuration settings, refer to the HP Array Configuration Utility User Guide. This document is available on the - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 27
27 Using ORCA 1. Power up the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message appears. 2. At the ORCA prompt, press the F8 key. The ORCA main - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 28
28 HP Smart Array 6400 Series Controllers User Guide You can now create another logical drive by repeating the previous steps. NOTE: Newly created logical drives are invisible to the operating system. To make the new logical drives available for data storage, format them using the instructions - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 29
an array 29 − If the controller is connected to at least one logical drive, CPQONLIN continues in manual array, save the changes. NOTE: Newly created logical drives are invisible to the operating system. To make the new logical drives available for data storage, format them using the instructions - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 30
30 HP Smart Array 6400 Series Controllers User Guide Accelerator ratio The controller has an onboard cache called an Array Accelerator, which performs both write-posting and read-ahead caching. The setting in CPQONLIN determines the amount of memory allocated to the read and write - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 31
Configuring an array 31 Migrating RAID level and stripe size online Using CPQONLIN, you can modify both the RAID level and stripe size of an existing logical drive - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 32
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 33
. Thus, the Smart Array 6404 Controller is actually two 2-channel controllers sharing one PCI-X connector. During POST, each component controller loads its own instance of the required driver and sets its own configuration using ORCA. Using the Support Software CD: Instructions for installing the - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 34
34 HP Smart Array 6400 Series Controllers User Guide Installing Management Agents NOTE: The 2-channel expansion module is a controller in its own right. Thus, the Smart Array 6404 Controller is actually two 2-channel controllers sharing one PCI-X connector. This dual controller is displayed in - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 35
35 Upgrading or replacing controller options In this section Replacing a battery ...35 Replacing the expansion module 37 Replacing a battery WARNING: There is a risk of explosion, fire, or personal injury if - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 36
36 HP Smart Array 6400 Series Controllers User Guide b. Pull the cache module out of the DIMM slot (2). 3. If the main cache battery must be replaced: a. board (2). 4. Remove the secondary cache battery pack: a. Unhook the wire retainer that holds the battery pack to the controller board (1). - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 37
. Replacing the expansion module To install the expansion module: 1. Insert the VHDCI connector into the empty slot on the controller bracket (1), sliding the expansion module under the bracket lip (2). 2. Press firmly on the back of the expansion module to seat the expansion module connector - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 38
38 HP Smart Array 6400 Series Controllers User Guide 3. Secure the expansion module to the controller board by inserting and tightening the appropriate screw (provided in the kit) in the back of the controller board (4). To remove the expansion module, reverse this procedure. - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 39
...47 Adding drives ...49 Identifying the status of a hard drive When a drive is configured as a part of an array and connected to a powered-up controller, the condition of the drive can be determined from the illumination pattern of the hard drive status lights (LEDs). The table ("Hot-plug SCSI - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 40
40 HP Smart Array 6400 Series Controllers User Guide Hot-plug SCSI hard drive LED combinations Activity LED . Either (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in HP SIM; or (3) drive firmware is being updated. - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 41
hard drive problems, refer to the HP Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously been failed by the controller may seem , all logical drives that are in the same array are affected. Each logical drive in an array may be using a different fault-tolerance method, so - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 42
42 HP Smart Array 6400 Series Controllers User Guide • RAID 1+0 configurations can tolerate multiple drive failures as long lost data, especially if the system was busy at the time that the problem occurred. Recovering from compromised fault tolerance If fault tolerance is compromised, inserting - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 43
a drive bay while the system power is on, all disk activity in the array pauses while the new drive is spinning up. This spinup process usually lasts for indicated by the blinking Online LED on the replacement drive) if the array is in a fault-tolerant configuration. If you replace a drive belonging - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 44
44 HP Smart Array 6400 Series Controllers User Guide • If you set the SCSI ID jumpers manually: − Check the ID value of the capacity at least as great as that of the smallest drive in the array. The controller immediately fails drives that have insufficient capacity. To minimize the likelihood of - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 45
replaced offline without data loss. Automatic data recovery (rebuild) When you replace a hard drive in an array, the controller uses the fault-tolerance information on the remaining drives in the array to reconstruct the missing data (the data that was originally on the replaced drive) and write it - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 46
46 HP Smart Array 6400 Series Controllers User Guide • The number of drives in the array (for RAID 5 and RAID ADG) Allow stops blinking and the amber Fault LED glows, or if other drive LEDs in the array go out, the replacement drive has failed and is producing unrecoverable disk errors. Remove and - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 47
about these procedures, refer to the HP Array Configuration Utility User Guide. Moving drives and arrays You can move drives to other ID positions on the same array controller. You can also move a complete array from one controller to another, even if the controllers are on different servers. Before - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 48
48 HP Smart Array 6400 Series Controllers User Guide • The controller is not reading from or writing to any of the spare drives in the array. • The controller is not running capacity expansion, capacity extension, or RAID or stripe size migration. • The controller is using the latest firmware - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 49
drives You can add hard drives to a system at any time, as long as you do not exceed the maximum number of drives that the controller supports. You can then either build a new array from the added drives or use the extra storage capacity to expand the capacity of an existing - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 50
50 HP Smart Array 6400 Series Controllers User Guide The expansion process is illustrated in the following figure, in which the original array (containing data) is shown with a dashed border and the newly added drives (containing no data) are shown unshaded. The array controller adds the new - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 51
51 Diagnosing array problems In this section Controller board runtime LEDs ...51 Cache module LEDs...53 Diagnostic tools ...54 Controller board runtime LEDs LED ID 0 1 Color Amber Amber 2 Blue 3 Green NOTE: During server power-up, each runtime LED illuminates randomly until POST has finished. - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 52
HP Smart Array 6400 Series Controllers User Guide LED ID 4 Color Green 5 Blue 6 Green 7 Green 8 Amber 9 Green LED name and interpretation CR104: Command Outstanding LED. The controller is working on a command. CR105: Heartbeat LED. This LED flashes every 2 seconds, unless the controller - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 53
LEDs Diagnosing array problems 53 Item 1 (amber LED) --- Steady glow Fast blink Slow blink (once every 16 seconds) Item 2 Interpretation (green LED) Steady glow Fast blink -- The cache batteries are being charged. The cache microcontroller is waiting for the host controller to communicate - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 54
tools provide feedback about problems with arrays. The most important are: • ADU This utility is available on the SmartStart CD. The meanings of the various ADU error messages are provided in the HP Servers Troubleshooting Guide. • POST messages Smart Array controllers produce diagnostic error - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 55
55 Electrostatic discharge In this section Preventing electrostatic discharge 55 Grounding methods to prevent electrostatic discharge 56 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 56
56 HP Smart Array 6400 Series Controllers User Guide Grounding methods to prevent electrostatic discharge Several on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 57
computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 58
58 HP Smart Array 6400 Series Controllers User Guide Class A equipment This equipment has been tested and found to radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 59
this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 60
60 HP Smart Array 6400 Series Controllers User Guide Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 61
BSMI notice Regulatory compliance notices 61 Japanese notice - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 62
62 HP Smart Array 6400 Series Controllers User Guide Korean notice A&B Class A equipment Class B equipment Battery this risk: • Do not attempt to recharge the batteries if they are disconnected from the controller. • Do not expose the battery pack to water, or to temperatures higher than 60°C - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 63
, an authorized HP Partner, or one of their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 64
- HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 65
65 Acronyms and abbreviations ACR Array Configuration Replicator ACU Array Configuration Utility ADG Advanced Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility BBWC battery-backed write cache CPQONLIN NetWare Online Array Configuration Utility ORCA Option ROM Configuration for - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 66
66 HP Smart Array 6400 Series Controllers User Guide RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility SA Smart Array SIM Systems Insight Manager - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 67
53 cache, features of 53 Canadian notice 60 compromised fault tolerance 42 configuring an array 25 controller board, features of 7 controller board, installing 15 controller installation, overview of 11 controller LEDs 51 CPQONLIN 28 D data recovery 42, 45 data transfer rate 9 diagnostic tools 54 - HP 273914-B21 | Smart Array 6400 Series Controllers User Guide - Page 68
68 HP Smart Array 6400 Series Controllers User Guide LEDs, hard drive 39, 40 logical drive capacity extension 49 logical drive, creating 25 O ORCA (Option ROM Configuration for Arrays) 27 overview of installation process 11 P POST error messages 41, 54 power requirements 9 R rebuild, time required
HP Smart Array 6400 Series Controllers
User Guide
for HP ProLiant Servers
January 2005 (Fifth Edition)
Part Number 309135-005