HP 3PAR StoreServ 7200 2-node HP 3PAR System Reporter 3.1.0 Software User& - Page 44

On the Windows, 3PAR System Reporter sampler

Page 44 highlights

NOTE: In addition to configuring the SMTP parameters for alerts, it is also used for sending an email when the If there is a problem with sampling, send email to this address option is set through the Sampling Policies settings. NOTE: Some firewalls or antivirus software may prevent the HP 3PAR System Reporter sampler service (an executable named sampleloop.exe) or the facility for sending email links for reports (an executable named inserv_perf.exe) from connecting to the SMTP server. Ensure that the security software allows these executables to connect to the SMTP server. To check if the connection is working, create an alert as described in that will always generate an alert on a high-resolution table. Then check that email was received. If email was not received, check for error information in the sampleloop.log file (see "Troubleshooting the Sampling Components" (page 217)). 10. Click Next and then, when prompted, click Finish. The HP 3PAR System Reporter Installer window closes. 11. On the Windows Control Panel, open Administrative Tools and then Services. 12. In the Services window, locate the entry for HP 3PAR System Reporter sampler and verify that the Status is Started. NOTE: If the Status is not Started, the installation of the HP 3PAR Reporting Tools may be unsuccessful. Check the sampleloop.log. If the installation was unsuccessful, remove all System Reporter components using the instructions provided in and then repeat the installation steps described in "Installing or Upgrading the System Reporter Tools" (page 42). For additional troubleshooting information, see "Troubleshooting System Reporter" (page 217). 13. Close the Services window. At this point the System Reporter sampler service has been installed and started. If this is an upgrade from a previous version of System Reporter, the sampler process will automatically convert existing tables in the database into newer version tables and create new tables necessary for version 3.1. WARNING! Do not interrupt the sampler process during a System Reporter upgrade. Stopping the sampling service while it is in the process of upgrading the database tables may leave it in a state where it cannot continue. If you encounter a problem and need to stop the sampler process, you should first consult the sampleloop.log to make sure that the database tables have been upgraded before attempting to stop or restart the sampler process. NOTE: The upgrade process may take some time during which web access to the reports will not be available. Consult the sampleloop.log file in the installation directory to check on the progress of the table conversion. After all the new tables are available, sampling will start automatically. Once all the tables have been created, the main web page for system reporter should be accessible at http:///3par where is the name of the server where Apache and System Reporter are installed. Proceed to section "Adding Storage Systems" (page 46). 44 Installation, Configuration, Update, and Removal

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NOTE:
In addition to configuring the SMTP parameters for alerts, it is also used for sending
an email when the
If there is a problem with sampling, send email to this address
option is
set through the Sampling Policies settings.
NOTE:
Some firewalls or antivirus software may prevent the HP 3PAR System Reporter
sampler service (an executable named
sampleloop.exe
) or the facility for sending email
links for reports (an executable named
inserv_perf.exe
) from connecting to the SMTP
server. Ensure that the security software allows these executables to connect to the SMTP server.
To check if the connection is working, create an alert as described in that will always generate
an alert on a high-resolution table. Then check that email was received. If email was not
received, check for error information in the
sampleloop.log
file (see
“Troubleshooting the
Sampling Components” (page 217)
).
10. Click
Next
and then, when prompted, click
Finish
.
The HP
3PAR System Reporter Installer
window closes.
11.
On the Windows
Control Panel
, open
Administrative Tools
and then
Services
.
12.
In the
Services
window, locate the entry for HP
3PAR System Reporter sampler
and verify that
the
Status
is
Started
.
NOTE:
If the
Status
is not
Started
, the installation of the HP 3PAR Reporting Tools may be
unsuccessful. Check the
sampleloop.log
. If the installation was unsuccessful, remove all
System Reporter components using the instructions provided in and then repeat the installation
steps described in
“Installing or Upgrading the System Reporter Tools” (page 42)
.
For additional troubleshooting information, see
“Troubleshooting System Reporter” (page 217)
.
13.
Close the
Services
window.
At this point the System Reporter sampler service has been installed and started.
If this is an upgrade from a previous version of System Reporter, the sampler process will
automatically convert existing tables in the database into newer version tables and create new
tables necessary for version 3.1.
WARNING!
Do not interrupt the sampler process during a System Reporter upgrade. Stopping
the sampling service while it is in the process of upgrading the database tables may leave it in a
state where it cannot continue. If you encounter a problem and need to stop the sampler process,
you should first consult the sampleloop.log to make sure that the database tables have been
upgraded before attempting to stop or restart the sampler process.
NOTE:
The upgrade process may take some time during which web access to the reports will
not be available. Consult the
sampleloop.log
file in the installation directory to check on the
progress of the table conversion.
After all the new tables are available, sampling will start automatically.
Once all the tables have been created, the main web page for system reporter should be accessible
at http://<host_name>/3par where <host_name> is the name of the server where Apache and
System Reporter are installed.
Proceed to section
“Adding Storage Systems” (page 46)
.
44
Installation, Configuration, Update, and Removal