HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure user guide (434 - Page 33

Remote support and analysis tools, Keeping the system current

Get HP 418800-B21 - StorageWorks Modular Smart Array 70 Storage Enclosure PDF manuals and user guides
UPC - 882780564640
View all HP 418800-B21 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 33 highlights

Array Diagnostic Utility ADU is a web-based application that creates a report of all HP storage controllers and hard drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP website: http://www.hp.com. Remote support and analysis tools Open Services Event Manager OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis, and notification. The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE. For more information, see the HP website: http://h18000.www1.hp.com/support/svctools/. Keeping the system current Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, see the HP website: http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html. Natural language search assistant The natural language search assistant, located at http://www.hp.com/support/natural_language_search, is a search engine that finds information on HP products, including ProLiant servers. The search engine responds to queries entered in question form. Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. See the Care Pack website: http://www.hp.com/hps/carepack/servers/cp_proliant.html. user guide 33

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
Array Diagnostic Utility
ADU is a web—based application that creates a report of all HP storage controllers and hard drives. This
report provides vital information to assist in identifying faults or conditions that may require attention.
ADU can be accessed from the SmartStart CD or downloaded from the HP website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
.
Remote support and analysis tools
Open Services Event Manager
OSEM is a standalone tool that performs real-time reactive and proactive service event
fi
ltering, analysis,
and noti
fi
cation. The tool gathers event data from SNMP traps or information provided over an HTTP
interface and noti
fi
es an administrator or HP through SMTP and ISEE.
For more information, see the HP website:
h
t
t
p
:
/
/
h
1
8
0
0
0
.
w
w
w
1
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
/
s
v
c
t
o
o
l
s
/
.
Keeping the system current
Change control and proactive noti
fi
cation
HP offers Change Control and Proactive Noti
fi
cation to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, see the HP website:
h
t
t
p
:
/
/
h
1
8
0
2
3
.
w
w
w
1
.
h
p
.
c
o
m
/
s
o
l
u
t
i
o
n
s
/
p
c
s
o
l
u
t
i
o
n
s
/
p
c
n
.
h
t
m
l
.
Natural language search assistant
The natural language search assistant, located at
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
/
n
a
t
u
r
a
l
_
l
a
n
g
u
a
g
e
_
s
e
a
r
c
h
,
is a search engine that
fi
nds information on HP products, including ProLiant servers. The search engine
responds to queries entered in question form.
Care Pack
HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty
with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
See the Care Pack website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
h
p
s
/
c
a
r
e
p
a
c
k
/
s
e
r
v
e
r
s
/
c
p
_
p
r
o
l
i
a
n
t
.
h
t
m
l
.
user guide
33