HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure user guide (434 - Page 8

HP technical support, Customer self repair, Product warranties, Subscription service, HP websites

Page 8 highlights

NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support. Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair. Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates. After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads 8 About this guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55

NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
HP technical support
For worldwide technical support information, see the HP support website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
.
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
s
e
l
f
r
e
p
a
i
r
.
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
s
t
o
r
a
g
e
w
a
r
r
a
n
t
y
.
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
e
-
u
p
d
a
t
e
s
.
After registering, you will receive e-mail noti
cation of product enhancements, new driver versions,
rmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
s
t
o
r
a
g
e
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
e
r
v
i
c
e
_
l
o
c
a
t
o
r
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
/
m
a
n
u
a
l
s
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
/
d
o
w
n
l
o
a
d
s
8
About this guide