HP BL260c HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service
HP BL260c - ProLiant - G5 Manual
UPC - 883585668663
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- HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 1
HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service Guide Part Number 459408-003 September 2008 (Third Edition) - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 2
Intel Corporation or its subsidiaries in the United States and other countries. Intended audience This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 3
47 Connecting locally to a server blade with video and USB devices 47 Diagnostic tools ...50 Troubleshooting resources ...50 HP Insight Diagnostics...50 HP Insight Diagnostics survey functionality 50 Integrated Management Log ...51 USB support and functionality ...51 USB support...51 Internal USB - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 4
System board components...55 System maintenance switch...55 HP c-Class Blade SUV Cable...56 Specifications ...57 Environmental specifications ...57 Server blade specifications ...57 Acronyms and abbreviations...58 Index...59 Contents 4 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 5
period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 6
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 7
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten . Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center Customer self repair 7 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 8
CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 9
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 10
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 11
peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 12
Customer self repair 12 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 13
Customer self repair 13 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 14
Customer self repair 14 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 15
Customer self repair 15 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 16
1 Access panel 2 Hardware and plastics kit a) Heatsink blank b) Air baffle c) Enclosure connector cover* d) Battery tray* e) Server blade handle* f) Server blade handle screw* g) Server blade handle spring* Spare part number Customer self repair (on page 5) 468918-001 468917-001 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 17
Item Description h) Release button* 3 Hard drive cage/bezel assembly System components Spare part number - 483013-001 Customer self repair (on page 5) - Mandatory1 4 Processors - a) 1.86-GHz Intel® DT Celeron® processor 445, 469660-001 single-core, uni-processor, 512-MB L2 cache, 1066-MHz - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 18
QMH2462 4Gb FC HBA for HP cClass BladeSystem 405920-001 c) HP 4X DDR IB Mezzanine HCA for HP BladeSystem c-Class 410500-001 d) HP NC325m PCI Express Quad Port Gigabit Server Adapter for c-Class BladeSystem 436011-001 e) HP NC326m PCI Express Dual Port 1Gb Server 419330-001 Adapter for c-Class - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 19
Adapter Cables Customer self repair (on page 5) Mandatory1 Mandatory1 11 HP c-Class Blade SUV Cable* 12 Hard drive cable* 416003-001 483014-001 Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 20
ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ge - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 21
• HP Insight Diagnostics software ("HP Insight Diagnostics" on page 50) Safety considerations Before performing service procedures, from high-current electrical energy, do not remove the server blade access panel and then install the server blade into the enclosure. WARNING: To reduce the risk of - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 22
server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting for manual material Server blade preparation To service any internal server blade component, power down the server blade - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 23
Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: • Use a virtual - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 24
Slide the access panel forward until it clicks into place. DIMMs To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove the DIMM. To replace the component, reverse the removal - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 25
the air baffle. To replace the component, reverse the removal procedure. Mezzanine card To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove the mezzanine card. To replace the - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 26
is available for use with future options. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove the battery tray. To replace the component, reverse the removal procedure. System - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 27
resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To system components to cool before touching them. 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 28
the component, reverse the removal procedure. Hard drive To remove the component: 1. Back up all server data on the hard drive. 2. Power down the server blade (on page 23). 3. Remove the server blade (on page 23). 4. Remove the access panel ("Access panel" on page 24). Removal and replacement - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 29
5. Disconnect the power and data cable from the system board. 6. Remove the hard drive cage/bezel assembly ("Hard drive cage/bezel assembly" on page 27). 7. Remove the four T-15 hard drive screws. Removal and replacement procedures 29 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 30
from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. To remove the component - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 31
allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove the hard drive cage/bezel assembly ("Hard - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 32
5. Remove the heatsink. To replace the component: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 33
panel" on page 24). 6. Install the server blade. Processor This HP ProLiant server blade supports uni-processors. When installing a uni-processor, area. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 34
installed. IMPORTANT: When installing the heatsink, align the guide pins on the processor retention bracket with the alignment holes in the heatsink. IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server blade does not power up. NOTE: Do not discard the - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 35
install the spare processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions. Removal and replacement procedures 35 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 36
3. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Removal and replacement procedures 36 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 37
4. Close the processor retaining latch and the processor socket retaining bracket. 5. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing. 6. Apply all the grease to the top of the processor in one of the following patterns to ensure - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 38
server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove all DIMMs ("DIMMs" on page 24). 5. Remove the air baffle ("Air baffle" on page 24). 6. Remove the mezzanine card ("Mezzanine card" on page 25). 7. Remove the battery - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 39
10. Open the processor retaining latch and the processor socket retaining bracket. 11. Using your fingers, remove the processor from the failed system board. Removal and replacement procedures 39 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 40
12. Remove the system board. To replace the system board: 1. Extend the serial label pull tab from the front of the server blade. Be sure the serial label pull tab does not become trapped under the system board during installation. 2. Locate the system board alignment keys. Removal and - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 41
3. Align and install the spare system board. 4. Prepare the processor socket on the spare system board: a. Open the processor retaining latch and the processor socket retaining bracket. Removal and replacement procedures 41 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 42
The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. Refer to the server blade hood label for specific instructions. CAUTION: Always install the processor parallel to the system board to avoid - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 43
7. Close the processor retaining latch and the processor socket retaining bracket. 8. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 9. Apply all the grease to the top of the processor in one of the - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 44
with the same configuration that was used on server blade. After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server modified. This option should only be used by qualified service personnel. This value should always match the serial number - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 45
handle. To replace the component, reverse the removal procedure. Release button To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 23). 3. Remove the access panel ("Access panel" on page 24). 4. Remove the hard drive cage/bezel assembly ("Hard - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 46
6. Remove the release button. To replace the component, reverse the removal procedure. Removal and replacement procedures 46 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 47
sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 48
USB connector. Item 1 2 3 4 5 6 Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade Video connector USB keyboard Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 49
USB connector. 4. Connect the following to the USB hub: o USB CD/DVD-ROM drive o USB keyboard o USB mouse o USB diskette Item 1 2 3 4 5 6 7 Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 49 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 50
maintenance on ProLiant servers and server blades. This guide includes problemspecific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_en) • French (http://www.hp.com/support/ProLiant_TSG_fr - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 51
installation, or it can be installed through the HP PSP. NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website (http://www.hp.com/support). Integrated Management Log The IML records hundreds of - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 52
access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures. For more information, see "Using the HP cClass Blade SUV Cable (on page 47)." For additional - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 53
Component identification Front panel components Item 1 2 3 4 Description Serial label pull tab HP c-Class Blade SUV Cable connector Release button Server blade handle Component identification 53 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 54
Front panel LEDs and buttons Item 1 2 3 4 5 6 Description UID LED/button Health LED NIC 1 LED NIC 2 LED Hard drive activity LED Power On/Standby button and system power LED Status Blue = Identified Blue flashing = Active remote management Off = No active remote management Green = Normal Amber - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 55
switch 13 System battery 14 Processor socket 1 (populated) The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL260c Generation 5 Server Blade Installation Instructions that ship with the server blade. System maintenance switch - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 56
both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. HP c-Class Blade SUV Cable Item 1 2 3 4 Connector Server blade Video USB Serial Description For connecting to the SUV connector on the - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 57
(10,000 ft) is applicable. No direct, sustained sunlight allowed. ** This value may be limited by the type and number of options installed. Server blade specifications Specification Height Depth Width Weight (maximum) Weight (no drives installed) Value 18.06 cm (7.11 in) 49.78 cm (19.60 in) 5.16 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 58
Acronyms and abbreviations CSR Customer Self Repair HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log NVRAM non-volatile memory PSP ProLiant Support Pack RBSU ROM-Based Setup Utility SUV serial, USB, video UID unit identification Acronyms and abbreviations - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 59
24 B batteries, replacing 26 battery 16, 26, 55 battery tray 26 enclosure connector 55 environmental specifications 57 external cables 47 30 HP c-Class Blade SUV Cable 16, 47, 48, 53, 56 HP Insight Diagnostics 21, 50 HP Insight server blade with 48 local media devices, accessing 48 Index 59 - HP BL260c | HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service - Page 60
server blade handle 16, 45, 53 server blade specifications 57 specifications 57 specifications, environmental 57 specifications, server blade 57 static electricity 21 SUV connector 47, 53, 56 switch, system maintenance 55 switches 55 switches, configuring 55 symbols on equipment 22 system battery
HP ProLiant BL260c Generation 5 Server Blade
Maintenance and Service Guide
Part Number 459408-003
September 2008 (Third Edition)