HP C8180 Windows Help

HP C8180 - Photosmart All-in-One Color Inkjet Manual

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  • HP C8180 | Windows Help - Page 1
    HP Photosmart C8100 All-in-One series Windows Help
  • HP C8180 | Windows Help - Page 2
    CD/DVD Menu...14 Setup Menu...14 Enter text using the visual keyboard 14 Use the HP Photosmart Software 15 Use the Roxio Creator Basic Software 15 3 Find more information...17 4 Finish setting up the HP All-in-One Set your preferences...19 Set your language and country/region 19 Adjust the
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    wireless Bluetooth® connection 24 Find the device name and address 24 Set Bluetooth security for the HP All-in-One 25 Use a Bluetooth® connection to print from your computer 27 Use printer sharing...28 Connect to a network...29 Wired network setup...30 What you need for a wired network
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    Print from a software application 75 Make the HP All-in-One the default printer 76 Change the print settings for the current Print your photos...98 Create special projects from your photos 99 Share photos using HP Photosmart Software 101 Save photos to your computer 103 Preserve your photos on a
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    levels 134 Work with ink cartridges...135 Replace the ink cartridges 135 Align the printer...138 Clean the print head...139 Clean the ink cartridge contacts 140 Remove ink from your skin and clothing 141 Reduce energy consumption when the HP All-in-One is off 141 Self-maintenance sounds...142 4
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    Wireless setup troubleshooting 160 Print quality troubleshooting 164 Print troubleshooting...172 Memory card and front USB port troubleshooting 179 Scan troubleshooting...183 Copy troubleshooting...186 Errors...190 Device messages...190 File messages...193 Supported file types for the HP All-in
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    Contents Environmental product stewardship program 221 Paper use...221 Plastics...221 Material safety data sheets 221 Recycling program...221 HP inkjet supplies recycling program 221 Energy consumption...222 Special handling of materials 222 Attention California users 222 NDL battery disposal
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    on page 121 • "Print reports and forms" on page 131 • "Maintain the HP All-in-One" on page 133 • "Shop for ink supplies" on page 143 • "HP warranty and support" on page 211 • "Technical information" on page 219 HP Photosmart C8100 All-inOne series Help HP Photosmart C8100 All-in-One series Help 7
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    Chapter 1 HP Photosmart C8100 All-inOne series Help 8 HP Photosmart C8100 All-in-One series Help
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    and easily accomplish tasks such as printing photos from a memory card, burning and labeling CD/DVDs, scanning documents, or making a copy. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. This section contains the following topics: • The
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    Film light power port 18 Ethernet port 19 Rear USB port 20 Power connection* 21 Rear door * Use only with the power adapter supplied by HP. Control panel overview This section describes the functions of the control panel buttons and lights, as well as the icons and sleep state on the
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    this feature is turned off. When the feature is turned on, the HP All-in-One automatically corrects red eye coloring in the photo currently shown operation and returns to the main screen. Attention light: Indicates a problem occurred. See the display for more information. Start Copy Color: Starts
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    will need to be replaced. Shows that an unknown ink cartridge is inserted. This icon might appear if an ink cartridge contains non-HP ink. Indicates that there is a wired network connection. Indicates the presence and signal strength of a wireless network connection. Indicates the presence of an
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    • CD/DVD Menu • Setup Menu Photosmart Express Menu The following options are available in the Photosmart Express menu when you insert a memory card, storage device, or CD/DVD. Overview View Print Create Share Save Copy Menu The following options are available when you touch Copy on the main
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    Device Scan to CD/DVD Scan to Computer NOTE: The Scan to Computer option only appears if the HP All-in-One is networkconnected. CD/DVD Menu The following options are available when you touch CD/DVD up a wired or wireless network, or the Bluetooth device name. Overview 14 HP All-in-One overview
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    Roxio Creator Basic software to create and burn photo slide shows, music, and more onto a CD/DVD loaded in the LightScribe-enabled drive on the HP All-in-One. For information on using the Roxio Creator Basic software, see the help that came with the software. Overview Use the
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    Chapter 2 Overview 16 HP All-in-One overview
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    in this onscreen Help. Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an
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    Chapter 3 Find more information 18 Find more information
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    All-inOne After you have completed the steps in your Setup Guide, refer to this section to help you finish setting up the HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences. This section contains the following topics
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    Touch Preferences. 3. Touch PictBridge/DPOF/uPnP Tray Select. 4. Touch Main Tray or Photo Tray. Enable faster browsing of photos You can set up the HP All-in-One to enable faster photo browsing by writing small thumbnails to the memory card. The thumbnails take up a relatively small amount of space
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    can restore the current settings to what they were when you purchased the HP Allin-One. NOTE: Restoring the factory defaults will not affect any changes settings are restored. Play a slideshow on the display You can set up the HP All-in-One to play a slideshow on the display, similar to a
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    setting is for the drive to be accessible and operated by both the HP All-in-One and your connected Windows computer. To enable CD/DVD the following: • Touch Share to enable sharing of the drive by both the HP All-in-One and your connected Windows computer (default setting). • Touch Computer Only
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    -in-One. All features resident on the host computer are supported. Only print is supported from the other computers. Follow the instructions in "Use printer sharing" on page 28. Connect using Ethernet The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network connections. For detailed
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    .11 The HP All-in-One uses an internal networking component that supports a wireless network. For detailed instructions on connecting the HP All-in- device address of the HP All-in-One in order to establish a connection. Also, some Bluetooth devices display the name of the printer when connected. If
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    Bluetooth security for the HP All-in-One You can enable printer security settings through the Bluetooth menu on the HP All-inOne. Touch Setup supports authentication. The Bluetooth device must provide a passkey, before the HP All-in-One will allow the device to send a print job to it. NOTE: The HP
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    menu option you want is not visible on the screen, touch or to scroll through all the menu options. 3. Touch Visibility. 4. Touch Not visible. The HP All-in-One is inaccessible to Bluetooth devices that have not stored its device address. Turn the Bluetooth radio on and off The Bluetooth radio
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    connection. For example, you can check the printer status, as well as the estimated amount the HP All-in-One. • Microsoft stack If you have Windows XP with Service Pack supports the Microsoft stack. • Widcomm stack: If you have an HP computer with Bluetooth® built in, or if you have installed an HP
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    with Service Pack Printer icon (or click Add a printer). 5. Click Next, and then select A Bluetooth Printer. 6. Follow the onscreen instructions to finish the installation. 7. Print as you would to any printer. To install and print using the Widcomm stack 1. Make sure that you have installed the HP
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    the control panel on the HP All-in-One. To enable printer sharing on a Windows computer ▲ Refer to the user guide that came with your settings. Find troubleshooting information. "Manage your network settings" on page 40 "Network troubleshooting" on page 158 NOTE: You can connect the HP All-in-
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    to the network" on page 31 "Install the software for a network connection" on page 39 What you need for a wired network Before you connect the HP All-in-One to a network, make sure you have all of the required materials. ❑ A functional Ethernet network that includes a router, switch, or hub with an
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    has 8 contacts on the end. A phone connector has between 2 and 6 contacts. ❑ A desktop computer or laptop with an Ethernet connection. NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. If you are purchasing, or have purchased, a network interface card (NIC), make sure it
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    with 802.11 g mode • Shared Broadband Internet access To set up the HP All-in-One on an integrated See this section: wireless WLAN 802.11 for an integrated wireless WLAN 802.11 network" on page 33 Next, connect the HP All-in-One to the wireless "Connect to an integrated wireless WLAN router, and
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    that came with your wireless router or access point to find out if it supports using EasySetup and for additional setup instructions. CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase (WPA or WEP security) and a unique network
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    the new network name, touch Done, and then touch OK. TIP: If the HP All-in-One is unable to discover the network based on the network name you finished entering the WPA or WEP key, touch Done. c. Touch OK to confirm. The HP All-in-One will attempt to connect to the network. If a message says you
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    profile on your computer. This includes choosing a network name (SSID) and WEP security (optional but recommended) for your ad hoc network. To set up the HP All-in-One on a wireless ad See this section: hoc network, you need to do the following: First, collect all of the required materials. "What
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    " on page 39 What you need for an ad hoc network To connect the HP All-in-One to a wireless network, you will need a Windows computer with : It is possible to create a network that does not use a WEP key. However, HP recommends using a WEP key in order to secure your network. d. Make sure that the
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    a wireless ad hoc network" on page 37 Create a network profile for other operating systems If you have an operating system other than Windows XP, HP recommends that you use the configuration program that came with your wireless LAN card. To find the configuration program for your wireless LAN card
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    name you entered, you will see the following prompts. You may want to move the HP All-in-One closer to the computer and try running the Wireless Setup Wizard again to software for a network connection" on page 39 • "Network troubleshooting" on page 158 38 Finish setting up the HP All-in-One
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    any virus detection software. 2. Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on your computer and follow the onscreen instructions. 3. If a dialog box about firewalls appears, follow the instructions. If you see firewall pop- up messages, you must always accept or
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    then choose Through the network. 4. When the installation is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers from the previous USB installation. For more detailed instructions on connecting the HP All-in-One to a network, see: • "Wired network setup" on
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    provides an easy way to set up and manage a wireless connection to the HP All-in-One. To run the Wireless Setup Wizard 1. Touch Setup on the print network settings You can display a summary of the network settings on the HP All-in-One control panel, or you can print a more detailed configuration
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    "Network configuration page definitions" on page 46 Restore network defaults You can reset the network settings to what they were when you purchased the HP All-inOne. CAUTION: This will erase all wireless setup information that you have entered. In order to restore this information, you will need to
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    Network Test. The Wireless Network Test prints. Related topics "Network troubleshooting" on page 158 Change advanced network settings from the control panel if you are an advanced user, you might want to manually change the IP address, subnet mask, or the default gateway. To see the IP
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    stay when you exit from the menu. CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address HP All-in-One to your computer using a Web browser, and advanced network security options. Also, the Embedded Web Server enables you to monitor status and order printer
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    For example, http:// 192.168.1.101. The Embedded Web Server Home page appears, showing information for the HP Allin-One. NOTE: If you are using a proxy server in your browser, you might need to disable . 5. Click Start Wizard, and then follow all of the wizard instructions. Connect to a network 45
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    access the Embedded Web Server. Firmware Revision The internal networking component and device firmware revision code. NOTE: If you call HP Support, depending on the problem, you might be asked to provide the firmware revision code. Hostname The TCP/IP name assigned by the installation software
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    pieces of hardware have the same MAC address. NOTE: Some Internet service providers (ISPs) require that you register the MAC address of the Be careful when manually assigning an IP address. An invalid IP address during installation will prevent your network components from seeing the HP All-in-One
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    the network. On small networks, this could be a router. • Manual: The configuration parameters are set manually, such as a static IP address. • Not Specified: The mode used when the HP All-in-One is initializing. The IP address of the domain name service (DNS) for the network. When you use the web
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    the network. On small networks, this could be a router. • Manual: The configuration parameters are set manually, such as a static IP address. • Not Specified: The mode used when the HP All-in-One is initializing. The IP address of the domain name service (DNS) for the network. When you use the Web
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    applicable: This parameter does not apply to this network type. Service Set Identifier. A unique identifier (up to 32 characters) that referred to as the network name. This is the name of the network to which the HP All-in-One is connected. The transmitting or return signal graded on a scale of 1
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    (WPA-PSK) authentication provides significantly stronger security, and is supported in most wireless access points and wireless routers. The access hardware address of the wireless router or access point on the network to which the HP All-in-One is connected: • (MAC address): The unique MAC (Media
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    of the Bluetooth device. The device name assigned to the printer, which can identify it on a Bluetooth device. A value hp.com. The DNS on the Internet translates the domain name into an IP address. Devices use the IP addresses to refer to one another. See DNS. The SD portion stands for Service
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    A-F. The computer at the center of a network. The TCP/IP name assigned by the installation software to the device. By default, this is the letters HP followed by the last 6 digits of the Media Access Control (MAC) address. No longer commonly used in modern home networks, a hub takes its signal from
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    Chapter 4 (continued) WPA Wi-Fi Protected Access (WPA) is a type of encryption used for wireless network security. WPA offers greater security than WEP. Finish setup 54 Finish setting up the HP All-in-One
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    5 How do I? This section contains links to commonly performed tasks, such as printing photos, burning and labeling CD/DVDs, scanning, and making copies. • "How do I print 10 x 15 cm (4 x 6 inch) borderless photos from a memory card?" on page 98 • "How do I print 13 x 18 cm (5 x 7) inch or larger
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    Chapter 5 How do I? 56 How do I?
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    and LightScribecompatible CD/DVD. By default, the HP All-in-One is set to detect the print quality using the automatically-adjusted settings, you can manually set the paper size and type for print and an original on the glass 1. Lift the lid on the HP All-in-One. 2. Load your original print side down
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    and Negative Film holder You can scan 35 mm slides and negatives with the HP All-in-One using the Slide and Negative Film holder. After you scan slides negative film from the holder, and then replace the holder and lid backing on the HP All-in-One. To load 35 mm negatives 1. Raise the lid, remove the
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    is lined up against the right front corner of the glass. 5. Lower the lid of the HP All-in-One before starting the scan. To load 35 mm slides NOTE: The HP All-in-One does not support scanning negative film that is mounted as a slide in plastic or cardboard. 1. Raise the lid
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    one side that prevents them from fitting properly. 4. Lower the lid of the HP All-in-One before starting the scan. To replace the Slide and Negative or scan oversized originals by completely removing the lid from the HP Allin-One. The HP All-in-One functions normally with the lid removed. TIP: When
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    . Load originals and load paper Do not unplug the Slide and Negative Film light power cord. It should stay connected to the back of the HP All-in-One. 2. Place the lid over the oversized original while you are copying or scanning. 3. When you finish copying or scanning, replace the lid
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    inch) (with or without tabs), A4, and 8.5 x 11 inch sizes for printing or copying photos from the HP All-in-One. HP Advanced Photo Paper or HP Photo Paper HP Advanced Photo Paper or HP Photo Paper is a sturdy, glossy photo paper that features an instant-dry finish for easy handling without smudging
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    page. Recommended papers/media for printing only Certain papers are supported only when you start the print job from your computer. The following list provides information about these papers. If you want the best print quality, HP recommends using HP papers. Using paper that is too thin or too thick
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    to avoid for all print and copy jobs • Any size paper other than those listed in the HP All-in-One printer software. • Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). • Highly textured stock, such as linen. It might not print evenly, and the ink can
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    input tray of the HP Allin-One. To load full-size paper 1. Pull out the main input tray, and then slide the paper-width and paper-length guides to their outermost positions you load paper into the main input tray. If the HP All-in-One is servicing the ink cartridges or otherwise engaged in a task,
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    the stack of paper fits within the main input tray and is no higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go. NOTE: When you use legal
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    photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide. Load originals and load paper 4. Push in the photo tray, and then lower the output tray. Related topics • "Recommended papers/media for printing only" on
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    fits within the photo tray and is no higher than the top of the paper-width guide. 4. Push in the photo tray, and then lower the output tray. Related topics You can load one or more envelopes into the main input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have
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    until it stops. Load originals and load paper 4. Slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the is not higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender
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    on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up. HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards ▲ Insert a small stack of HP greeting card paper into the input tray with the print
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    of a CD/DVD so you can view and print photos from the control panel on the HP All-in-One or transfer the photos to a connected computer. • Add a text label to a LightScribe-compatible CD/DVD. The instructions for loading a CD/DVD vary, depending on what you want to do with the disc
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    Labels on older sheets might peel off when the paper is pulled through the HP All-inOne, and cause paper jams. • Do not combine different paper types type. • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in
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    • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the HP All-in-One. Related topics • "Recommended papers for printing and copying" on page 61 • "Papers to avoid" on page 64 • "Clear paper jams" on page
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    Chapter 6 Load originals and load paper 74 Load originals and load paper
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    handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of Print. 3. Select the HP All-in-One as the printer. If you set the HP All-in-One as the default printer, you can skip this step. The HP Allin-One will already be
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties
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    , or if you experience poor print quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties
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    sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the Advanced tab. 5. From the Overspray menu, choose the amount of overspray for borderless photos. Preview your print job You
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    the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Printing shortcuts Use printing shortcuts to
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    your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog deleted. The original HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting standard print jobs, the HP All-in-One can
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    photo paper in the main input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options
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    then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties
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    on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the sides of the page You can print two-sided pages with the HP All-in-One manually. When printing two-sided pages, make sure to use paper that
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    Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper saving options area, select Manual from the output tray. A dialog box displays instructions on the screen when it is time to
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    , Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper saving options area, select Manual from the Two dialog box until you have reloaded the paper as instructed in the following steps. 9. Wait until the HP All-in-One has stopped printing for several seconds
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties
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    page document in reverse order Because of the way the paper feeds through the HP All-in-One, the first page that prints is print side up at in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box.
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    , click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the manually feed the iron-on transfer sheets into the input tray one sheet at a time. Print on transparencies For the best results, HP recommends you use HP transparency products with the HP
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    envelopes With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print 4. Slide the paper-length and paper-width guides inward against the stack of labels or envelopes until the guides stop. 5. If you are printing on
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties
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    dialog box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser supports it, select the items on the Web page consult the instructions for canceling background printing in the online help for your software application. To stop a print job from the HP All-in-One
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    computer (Windows Vista users) 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Click Printers. 3. Double-click the HP All-in-One icon. TIP: You can also double-click the printer icon in the Windows taskbar. 4. Select the print job you want to cancel. 5. On the Document menu
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    CD or DVD without uploading your photos to a computer first. Additionally, if the HP All-inOne is network-connected or connected to a computer with a USB cable, photos to the computer to print, edit, or share. The HP All-in-One supports the memory cards described below. Each type of memory card can
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    indicated by a camera icon. CAUTION: Do not pull out the memory card or storage device while the Photo light is flashing. A flashing light means the HP All-in-One is accessing the memory device. Wait until the light remains solid. Removing a memory card or storage device while it is being accessed
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    To view and select photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express
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    letter or A4 paper, including multiple small-size photos on a single page. To print your photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart
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    A print status screen displays the number of pages to print and the estimated time to complete. Create special projects from your photos The HP All-in-One enables you to create special projects from your photos, including: • Photo albums • Panorama prints • Wallet-size photos • Passport-size photos
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    both saving and labeling.) • Panorama Prints: Enables you to select multiple photos to "stitch" together to create a single wide view (or panorama) photo. The HP All-in-One automatically aligns the edges of the photos you select to create the smoothest transition from one photo to the next. 100 Use
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    questions on guidelines or restrictions for passport photos, contact a local passport service agency.) • Video Frame Prints: If you have digital video files saved digital camera and insert it in the appropriate memory card slot on the HP All-in-One, or connect a storage device to the front USB port
  • HP C8180 | Windows Help - Page 103
    1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB Preview screen appears, showing which photos you have selected. 7. Touch Send. If the HP All-in-One is network-connected, a list of available computers appears. Select the computer
  • HP C8180 | Windows Help - Page 104
    your digital camera and insert it in the appropriate memory card slot on the HP All-in-One, or connect a storage device to the front USB port drive. To save photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a
  • HP C8180 | Windows Help - Page 105
    TIP: You can also install the Roxio Creator Basic software that came with your HP All-in-One. This software lets you create and print text, photos, and the contents of your CD or DVD. In addition, you can use your HP Photosmart software to print labels on CD/DVD tattoo paper for non-LightScribe discs
  • HP C8180 | Windows Help - Page 106
    CD or DVD is inserted (label side up) in the LightScribe drive of the HP All-in-One. NOTE: If you plan to create a LightScribe text label that is a LightScribe disc. 2. Insert a memory card into the appropriate slot on the HP All-in-One, or connect a storage device to the front USB port. The
  • HP C8180 | Windows Help - Page 107
    using the control panel The HP All-in-One offers several basic editing features that you can use to edit your photos manually before you print them, as . To crop a photo 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a
  • HP C8180 | Windows Help - Page 108
    apply here is ignored to accommodate the number of photos selected per page. To rotate a photo 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express
  • HP C8180 | Windows Help - Page 109
    not be saved on the memory card, storage device, or CD/ DVD. To adjust the brightness 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express
  • HP C8180 | Windows Help - Page 110
    saved on the memory card, storage device, or CD/ DVD. To print a frame around your photo 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express
  • HP C8180 | Windows Help - Page 111
    be saved on the memory card, storage device, or CD/ DVD. To change the color effects 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express
  • HP C8180 | Windows Help - Page 112
    remove red-eye from photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a photo is shown by itself on the display. Automatically enhance your photos The HP All-in-One is set up, by default, to enhance your photos
  • HP C8180 | Windows Help - Page 113
    photo enhancement feature for individual photos, on a perimage basis. To turn off automatic photo enhancement 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The
  • HP C8180 | Windows Help - Page 114
    letter (8.5 x 11 inch) or A4 (210 x 297 mm) paper. By default, the HP All-in-One is set to detect the type of paper you are using automatically. For the photos, leave the Paper Type set to Automatic, and load photo paper in the HP All-in-One. You should only change the Paper Type if you see print
  • HP C8180 | Windows Help - Page 115
    Scan Preview menu appears. d. Touch Edit to edit photos before printing. The HP All-in-One scans your original and shows a preview of the photo on restore full functionality by restarting your computer or by starting the HP Photosmart Software. This section contains the following topics: • Scan an
  • HP C8180 | Windows Help - Page 116
    and then click Accept when you are finished. Related topics • "Share photos using HP Photosmart Software" on page 101 • "Share a scanned image with friends and relatives borderless prints and album pages from the scanned image. NOTE: If the HP All-in-One is connected to a network, you can access the
  • HP C8180 | Windows Help - Page 117
    must remove the lid backing and load the Slide and Negative Film holder. NOTE: The HP All-in-One automatically detects whether you are scanning color negatives, slides, or black and white negatives. You can manually change these settings in the Original Type option on the Film Menu. To scan a slide
  • HP C8180 | Windows Help - Page 118
    card slot, or to a storage device attached to the front USB port on the HP All-in-One. • Touch Scan to CD/DVD to send the scan to a Touch Original Type. 5. Touch one of the following options: • If you want the HP All-in-One to automatically determine whether slides or film are loaded in the Slide
  • HP C8180 | Windows Help - Page 119
    Custom installation options. Share a scanned image with friends and relatives You can easily share scanned images with friends and family using the HP Photosmart Share online service. HP Photosmart Share enables you to send images to others as email or upload photos to an online photo album or photo
  • HP C8180 | Windows Help - Page 120
    size file can be downloaded later, at the recipient's convenience), to an online photo album or photo finishing service, or to a network-connected HP device. Related topics • "Share photos using HP Photosmart Software" on page 101 • "Share a scanned image with friends and relatives" on page 118 Stop
  • HP C8180 | Windows Help - Page 121
    Scan Chapter 9 120 Use the scan features
  • HP C8180 | Windows Help - Page 122
    front corner of the glass. 3. Press Start Copy Black or Start Copy Color to begin copying. Preview your copy job After changing settings on the HP All-in-One for making a copy, you can preview an image of the expected output on the display before starting the copy. NOTE: You must
  • HP C8180 | Windows Help - Page 123
    the copy settings for the current job You can customize the copy settings of the HP All-in-One to handle nearly any copy task. This section contains the following Color. Set the copy paper size You can set the paper size on the HP All-in-One. The paper size you select should match what is loaded in
  • HP C8180 | Windows Help - Page 124
    or A4 4. Touch Done. Set the copy paper type You can set the paper type on the HP All-in-One. The default paper type setting for copying is Automatic, which causes the HP All-in-One to detect the type of paper in the input tray. To set the paper type
  • HP C8180 | Windows Help - Page 125
    Glossy Brochure Matte Transparency Transparency Plain Paper Premium Photo Premium Photo Advanced Photo 4. Touch Done. Change copy speed or quality The HP All-in-One provides four options that affect copy speed and quality: • Maximum Resolution scans your original in 6-color. This generates
  • HP C8180 | Windows Help - Page 126
    • Normal delivers high quality and is the recommended setting for most of your copying. Normal copies faster than Best and is the default setting. • Fast copies faster than the Normal setting. The text is comparable to the quality of the Normal setting, but the graphics might be lower quality. The
  • HP C8180 | Windows Help - Page 127
    by using the software that you installed with the HP All-in-One. Perform special copy jobs In addition to supporting standard copy jobs, the HP All-in-One can perform special jobs such as of the glass, as indicated by the engraved guides along the edge of the glass. 126 Use the copy features Copy
  • HP C8180 | Windows Help - Page 128
    Touch Copy. The Copy Menu appears. 4. Touch Black or Color. The HP All-in-One makes a 10 x 15 cm (4 x 6 inch) . NOTE: In order to resize your original without changing the proportions or cropping the edges, the HP All-in-One might leave an uneven amount of white space around the edges of the paper.
  • HP C8180 | Windows Help - Page 129
    varies by model. 7. Touch Done. Crop an original After changing settings on the HP All-in-One for making a copy, you can use the crop feature to around the original and select a specific area to copy. 6. Touch Crop. The HP All-in-One shows a preview image of the expected output on the display. 7.
  • HP C8180 | Windows Help - Page 130
    option. This helps in binding or 3-hole punching for the copies produced. The HP All-in-One shifts the image on the copies produced 0.95 cm (3/8 inch panel 1. Touch Copy. The Copy Menu appears. 2. Change copy settings on the HP All-in-One to accurately reflect the copy you want to make. 3. Touch
  • HP C8180 | Windows Help - Page 131
    Chapter 10 5. Touch Text. 6. Touch Black or Color. To copy an overexposed photo 1. Make sure you have paper loaded in the input tray. 2. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. Load your original print side down on the right front corner of
  • HP C8180 | Windows Help - Page 132
    after cleaning the print head, align the printer using the procedure described in "Align the printer" on page 138. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. • History log: contains information that might be used for diagnostic
  • HP C8180 | Windows Help - Page 133
    Chapter 11 Print forms The HP All-in-One contains built-in templates that enable you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task
  • HP C8180 | Windows Help - Page 134
    clear. You will also need to replace ink cartridges, clean the print head assembly, or align the printer from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. This section contains the
  • HP C8180 | Windows Help - Page 135
    CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP Allin-One, as this might damage the device. Clean the exterior Use a which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition
  • HP C8180 | Windows Help - Page 136
    the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this
  • HP C8180 | Windows Help - Page 137
    the prompts to select your product, and then click one of the shopping links on the page. To replace the ink cartridges 1. Make sure the HP All-in-One is turned on. 2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into
  • HP C8180 | Windows Help - Page 138
    Maintain the HP All-in-One 4. Pull the ink cartridge toward you out of its slot to remove it. 5. Remove the new ink cartridge from its packaging, and
  • HP C8180 | Windows Help - Page 139
    any of the blocks of color. If you still have print quality problems after aligning the printer, try cleaning the print head. If print quality problems persist after aligning and cleaning, contact HP support. To align the printer from the control panel 1. Load letter, A4, or legal unused plain white
  • HP C8180 | Windows Help - Page 140
    click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Printer. The HP All-in- aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. Work with ink cartridges 139
  • HP C8180 | Windows Help - Page 141
    Maintain the HP All-in-One Chapter 12 Related topics "Align the printer" on page 138 Clean the ink -of-warranty date on the bottom. If it is before the end-of-warranty date, contact HP support to obtain a replacement ink cartridge. Make sure you have the following materials available: • Dry foam
  • HP C8180 | Windows Help - Page 142
    ink cartridge door. Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White fabric by enabling the Federal Energy Management Program (FEMP) mode. NOTE: When the HP All-in-One is in FEMP mode, it will take longer than usual to
  • HP C8180 | Windows Help - Page 143
    assembly or cleaning the print head. This is normal operation and is necessary to ensure the HP Allin-One produces the best quality printouts. CAUTION: A message on the display will notify you when the HP All-in-One is performing maintenance functions. Do not remove power from the device during this
  • HP C8180 | Windows Help - Page 144
    the HP Solution Center 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this
  • HP C8180 | Windows Help - Page 145
    Shop for ink supplies Chapter 13 144 Shop for ink supplies
  • HP C8180 | Windows Help - Page 146
    : For information on network communication problems, see "Network troubleshooting" on page 158. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Memory card and front USB port troubleshooting" on page 179. If the HP All-in-One and computer
  • HP C8180 | Windows Help - Page 147
    -in-One off and then on again. Troubleshooting • If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. • Check other printers or scanners. You might need to disconnect older products from your computer
  • HP C8180 | Windows Help - Page 148
    installation can cause temporary printing problems. Information on paper The HP All-in-One is designed to HP All-in-One. CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door. Troubleshooting
  • HP C8180 | Windows Help - Page 149
    Turn on the HP All-in-One, and then touch OK to continue the current job. To clear a paper jam from the top door 1. Turn off the HP All-in-One. 2. Open the ink cartridge door. 3. Lift the top door that is located behind the ink cartridges and print head assembly. 148 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 150
    turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • The display shows the wrong language • I received a message on the display that the printer alignment failed • The HP All-in-One does not print Hardware setup troubleshooting 149 Troubleshooting
  • HP C8180 | Windows Help - Page 151
    , then there might be a problem with the power outlet. Cause: You pressed the On button too quickly. Solution: The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One 150 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 152
    HP. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. I connected the USB cable, but I am having problems using the HP instructions. Once you have installed the software, connecting your computer to the HP
  • HP C8180 | Windows Help - Page 153
    support. For more information, see: "Align the printer" on page 138 The HP All-in-One does not print Cause: The HP All-in-One and computer are not communicating with each other. Solution: Check the connection between the HP All-in-One and computer. For more information, see: "Communication problems
  • HP C8180 | Windows Help - Page 154
    menu. For more information, see: "Set your language and country/region" on page 19 Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Allin-One software. This section contains the following topics: • When I insert the CD-ROM into
  • HP C8180 | Windows Help - Page 155
    automatically, you can start it manually. To start the installation from to see what the specific problem is, and then correct the problem before attempting to install HP All-in-One power cord, and then plug it in again. 2. Verify that the USB cable and power cord are plugged in. Troubleshooting
  • HP C8180 | Windows Help - Page 156
    until after you have reinstalled the software. 2. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C8100 All-in-One series, Uninstall. 3. Follow the onscreen instructions. 4. If you are asked whether you would like to remove shared files, click No. Other programs that
  • HP C8180 | Windows Help - Page 157
    7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 156 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 158
    When prompted, click Install More Software to install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Cause: The HP All-in-One is turned off. Solution: Turn the HP All-in-One on. Cause: The computer is
  • HP C8180 | Windows Help - Page 159
    Chapter 14 For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Network troubleshooting This section addresses problems you might encounter while setting up a network. This section contains the following
  • HP C8180 | Windows Help - Page 160
    settings" on page 41 • "Use the Embedded Web Server" on page 44 The Printer not Found screen appears during installation Cause: The HP All-in-One is not turned on. Solution: Turn on the HP All-in-One. Cause: You do not have an active network connection. Network troubleshooting 159 Troubleshooting
  • HP C8180 | Windows Help - Page 161
    . NOTE: The HP All-in-One is not accessible during VPN sessions. However, print jobs are saved in the print queue. When you exit the VPN session, print jobs in the print queue will be printed. Troubleshooting Wireless setup troubleshooting This section addresses problems you might encounter
  • HP C8180 | Windows Help - Page 162
    wireless setup • The Printer Not Found screen appears SSID option. See the user guide that came with your wireless HP All-in-One. Solution: When an Ethernet cable is plugged into the HP All-in-One, the wireless radio turns off. Unplug the Ethernet cable. Network troubleshooting 161 Troubleshooting
  • HP C8180 | Windows Help - Page 163
    HP All-in-One closer together. Then run the wireless setup again. For more information, see: "Integrated wireless WLAN 802.11 network setup" on page 32 Cause: If you manually the HP All-inOne has successfully connected to your network. If you re-enable MAC address 162 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 164
    the correct passphrase. The passphrase is case-sensitive. The Printer Not Found screen appears during installation Cause: A firewall, HP All-in-One from accessing your computer. Solution: Temporarily disable the VPN before proceeding with the installation. Network troubleshooting 163 Troubleshooting
  • HP C8180 | Windows Help - Page 165
    on page 140. • If the self-test report does not show a problem, investigate other causes, such as the image file or software program. For additional ink cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Ink is bleeding or smearing
  • HP C8180 | Windows Help - Page 166
    . Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If prompted, choose your country/region, and then click
  • HP C8180 | Windows Help - Page 167
    . Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If prompted, choose your country/region, and then click
  • HP C8180 | Windows Help - Page 168
    report. Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support Print quality troubleshooting 167 Troubleshooting
  • HP C8180 | Windows Help - Page 169
    . Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If prompted, choose your country/region, and then click
  • HP C8180 | Windows Help - Page 170
    is flat. For best results when printing images, use HP Premium Plus Photo Paper. If the problem persists, use the software you installed with the HP All-in-One or another software application to rotate your 133 • "Clean the lid backing" on page 134 Print quality troubleshooting 169 Troubleshooting
  • HP C8180 | Windows Help - Page 171
    any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If Cause: You are printing on the wrong side of the paper. Troubleshooting 170 Troubleshooting
  • HP C8180 | Windows Help - Page 172
    making a copy of a photo. If there are more than a few millimeters of overspray, it might mean the HP All-in-One thinks the paper loaded is wider than it actually is. TIP: One way to tell if ink is Cause: There is not enough paper in the input tray. Print quality troubleshooting 171 Troubleshooting
  • HP C8180 | Windows Help - Page 173
    , see: "Load paper" on page 64 Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens
  • HP C8180 | Windows Help - Page 174
    page 147 Cause: The HP All-in-One is HP All-in-One off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Cause: The computer is not communicating with the HP All-in-One. Print troubleshooting 173 Troubleshooting
  • HP C8180 | Windows Help - Page 175
    Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: "I connected the USB cable, but I am having problems
  • HP C8180 | Windows Help - Page 176
    : Make sure the HP All-in-One is the selected printer in your software application. TIP: You can set the HP All-in-One as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications. Print troubleshooting 175
  • HP C8180 | Windows Help - Page 177
    Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: "I connected the USB cable, but I am having problems
  • HP C8180 | Windows Help - Page 178
    printer margins. Make sure the margin settings for the document do not exceed the printable area of the HP greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job tray. Cause: The paper guides are not positioned correctly. Solution: Remove troubleshooting 177 Troubleshooting
  • HP C8180 | Windows Help - Page 179
    Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the HP All-in-One. To preview the print layout 1. Load the correct paper size into the input tray. below. For more information, see: "Load paper" on page 64 Troubleshooting 178 Troubleshooting
  • HP C8180 | Windows Help - Page 180
    tray before you print a borderless print job. Memory card and front USB port troubleshooting Use this section to solve these memory card and front USB port problems: • My memory card no longer works in my digital camera • The HP All-in-One does not read the memory card or storage device • The Photo
  • HP C8180 | Windows Help - Page 181
    contacts are facing the HP All-in-One, not inserted properly, the HP All-in-One will the appropriate slot on the HP All-in-One. Or, not inserted properly, the HP All-in-One will not error message telling you about the problem and how to solve it. slots is blinking Cause: The HP All-in-One is reading
  • HP C8180 | Windows Help - Page 182
    When prompted, click Install More Software to install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Cause: The HP All-in-One is turned off. Solution: Turn the HP All-in-One on. Cause: The computer is
  • HP C8180 | Windows Help - Page 183
    See the user guide that came with the camera for instructions on how to do this. Cause: The images are not in a supported format. Solution: photos you want to print. Troubleshooting The file name appears as meaningless text Cause: The HP All-in-One does not support Unicode. This is a limitation
  • HP C8180 | Windows Help - Page 184
    The Common Internet File System (CIFS) server in the HP All-in-One does not support authentication. This is a limitation of the CIFS server. The Solution: Retry your task at a later time. Scan troubleshooting Use this section to solve these scan problems: • Scan halts • Scan fails • Scan fails
  • HP C8180 | Windows Help - Page 185
    Turn off the HP All-in-One problems while using other programs, you might need to add more memory to your computer. See the user guide that came with your computer for more information. Scanned image is blank Cause: The original is placed incorrectly on the glass. 184 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 186
    be what you want. In that case, you can turn off autocropping and crop the scanned image manually, or not at all. Scanned image has incorrect page layout Cause: Automatic cropping is changing the in different frames (boxes) in the destination application. Scan troubleshooting 185 Troubleshooting
  • HP C8180 | Windows Help - Page 187
    running. Solution: Restart your computer. If that does not help, install or reinstall the software that came with the HP All-in-One. Copy troubleshooting Use this section to solve these copy problems: • Copies are too light or too dark • Nothing happens when I try to copy • Parts of the original do
  • HP C8180 | Windows Help - Page 188
    for the HP All-in- HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a paper jam. Copy troubleshooting 187 Troubleshooting
  • HP C8180 | Windows Help - Page 189
    the paper jam and remove any torn paper that remains in the HP Allin-One. For more information, see: "Clear paper jams" on original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Cause: The original is placed incorrectly
  • HP C8180 | Windows Help - Page 190
    HP All-in-One interprets anything it off the HP All-in of a small original, the HP All-in-One enlarges the original resize the image in the HP scanning software, and then HP All-in-One interprets anything it detects on the off the HP All-in make a borderless copy Cause: The HP All-in-One cropped some of the
  • HP C8180 | Windows Help - Page 191
    The following is a list of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory is full • Scanner failure • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • LightScribe Drive Error • Drive in Use Troubleshooting 190 Troubleshooting
  • HP C8180 | Windows Help - Page 192
    . If the problem continues, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Photo tray problem Cause: There or the computer screen to continue your print job. Errors 191 Troubleshooting
  • HP C8180 | Windows Help - Page 193
    higher than the top of the paper-width guide. Cause: Two or more pieces of paper If the problem persists, use photo paper that is not curled. Cause: You might be using the printer in an HP All-in-One, turn it back on again, and then try to print the LighstScribe disc label again. Troubleshooting
  • HP C8180 | Windows Help - Page 194
    File not found • File format not supported • Invalid file name • Supported file types for the HP All-in-One • File corrupted Error reading or writing the file Cause: The HP All-in-One software could not open computer, you can print them using the HP Photosmart Software. Errors 193 Troubleshooting
  • HP C8180 | Windows Help - Page 195
    . Solution: Close some applications and try the task again. File format not supported Cause: The HP All-in-One software did not recognize or support the file format of the image you are trying to open or save. on the memory card or storage device are corrupted. 194 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 196
    . You might also need to remove files from the hard disk. Memory card error Cause: There are two or more memory cards inserted into the HP All-in-One at the same time. Errors 195 Troubleshooting
  • HP C8180 | Windows Help - Page 197
    problems over a USB connection" on page 145 • "Network troubleshooting" on page 158 No scan options Cause: The software that came with the HP All-in-One is not running, or has never been installed. Solution: Make sure the software is installed and running. For more information, see the Setup Guide
  • HP C8180 | Windows Help - Page 198
    one card at a time Cause: Multiple memory cards are inserted in the HP All-in-One. Solution: You can insert only one memory card at appear on the display. Remove the additional memory card to resolve the problem. Card is inserted incorrectly Cause: The card is inserted backwards or Troubleshooting
  • HP C8180 | Windows Help - Page 199
    sure you fully insert the memory card into the appropriate slot on the HP All-in-One. If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (near the sure the LightScribe disc is inserted with the label side down. Troubleshooting 198 Troubleshooting
  • HP C8180 | Windows Help - Page 200
    Cannot load paper from input tray Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input some other media require a drying time that is longer than normal. Errors 199 Troubleshooting
  • HP C8180 | Windows Help - Page 201
    tray. Solution: If the HP All-in-One is out The rear door is off the HP All-in-One. Solution: If you assembly Cause: Paper has jammed the HP All-in-One. Solution: Clear the Solution: Turn off the HP All-in-One and open materials. Turn the HP All-in-One on or size loaded in the HP All-in-One. Solution
  • HP C8180 | Windows Help - Page 202
    All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. For more information, see: "Communication problems over a USB connection" on page 145 Errors 201 Troubleshooting
  • HP C8180 | Windows Help - Page 203
    not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The HP All-in-One is not connected to the computer. 202 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 204
    to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. For more information, see: "Communication problems over a USB connection" on page 145 Ink cartridge messages The following is a list of ink cartridge
  • HP C8180 | Windows Help - Page 205
    tray when the printer aligns, the calibration HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support HP All-in-One. To find out the reorder number for all the ink 204 Troubleshooting Troubleshooting
  • HP C8180 | Windows Help - Page 206
    Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Ink cartridge problem Cause: or the ink delivery system has failed and the HP All-in-One can no longer print. Errors 205 Troubleshooting
  • HP C8180 | Windows Help - Page 207
    cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result
  • HP C8180 | Windows Help - Page 208
    to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If you believe you
  • HP C8180 | Windows Help - Page 209
    have a defective sensor. Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print head assembly or sensor is defective. Solution: Contact HP support. Go to: 208 Troubleshooting
  • HP C8180 | Windows Help - Page 210
    If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Replace ink cartridges soon Cause: The indicated ink cartridge is estimated to be of the ink cartridges are not installed or are installed incorrectly. Errors 209 Troubleshooting
  • HP C8180 | Windows Help - Page 211
    If the problem persists, HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support HP All-in-One. For more information, see: "Replace the ink cartridges" on page 135 Troubleshooting 210 Troubleshooting
  • HP C8180 | Windows Help - Page 212
    • Warranty • Ink cartridge warranty information • Support process • Before you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • Call HP Korea customer support • Prepare the HP All-in-One for shipment • Pack the HP All-in-One Warranty For more
  • HP C8180 | Windows Help - Page 213
    and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability vary by
  • HP C8180 | Windows Help - Page 214
    may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the HP All-in-One at additional costs
  • HP C8180 | Windows Help - Page 215
    Chapter 15 HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see "Pack the HP All-in-One" on page 216. Call HP Korea customer support 214 HP warranty and support HP warranty and support
  • HP C8180 | Windows Help - Page 216
    HP support for information about how you should secure the ink system to prevent ink from leaking in the HP All-in-One during shipment. They might instruct in Japan. For information on service options in Japan, see "HP Quick Exchange Service (Japan)" on page 214. CAUTION: The HP All-in-One must be
  • HP C8180 | Windows Help - Page 217
    for instructions on how to attach your control panel faceplate. The replacement HP All-in-One might come with instructions for setting up your device. Pack the HP All-in-One Complete the following steps after you have prepared the HP All-in-One for shipment. 216 HP warranty and support HP warranty
  • HP C8180 | Windows Help - Page 218
    -in-One 1. If available, pack the HP All-in-One for shipment by using the original packing 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to
  • HP C8180 | Windows Help - Page 219
    Chapter 15 218 HP warranty and support HP warranty and support
  • HP C8180 | Windows Help - Page 220
    Photo paper * Maximum capacity. † Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. * Maximum capacity. NOTE: For a complete list of supported media sizes, see the printer driver. Technical information 219
  • HP C8180 | Windows Help - Page 221
    Technical information Chapter 16 CD/DVD specifications Supported disc formats DVD+R DVD+R DL DVD+RW DVD-R DVD- x 30.4 cm (8.5 x 12 inches) Print resolution To find out about the printer resolution, see the printer software. For more information, see "View the print resolution" on page 77. Ink
  • HP C8180 | Windows Help - Page 222
    Technical information Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support. Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design
  • HP C8180 | Windows Help - Page 223
    handling may apply. For more information, go to the following Web site: www.dtsc.ca.gov/hazardouswaste/perchlorate NDL battery disposal Dit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze batterij leeg is, moet deze volgens de geldende
  • HP C8180 | Windows Help - Page 224
    recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements du lämnar kasserade produkter för återvinning. Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in
  • HP C8180 | Windows Help - Page 225
    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device complies
  • HP C8180 | Windows Help - Page 226
    other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of the laser device other than those specified herein. -- Allow only HP Authorized Service technicians to repair the unit. Notice to users in Korea VCCI
  • HP C8180 | Windows Help - Page 227
    be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of
  • HP C8180 | Windows Help - Page 228
    • EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP. If this product has telecommunications functionality, it also complies with the essential requirements of the following EU Directive: • R&TTE Directive 1999/5/EC
  • HP C8180 | Windows Help - Page 229
    IEC 17050-1 and EN 17050-1. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community. HP Photosmart C8100 All-in-One series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier
  • HP C8180 | Windows Help - Page 230
    wireless, with access point 32 wireless, without access point 32 connection wireless 24 connection problems device not found 202 HP All-in-One does not turn on 150 connection types supported Ethernet 23 printer sharing 28 control panel buttons 11 features 11 overview 10 copy blank 190 borderless has
  • HP C8180 | Windows Help - Page 231
    troubleshooting 186 country/region, set 19 crop borderless copy is wrong 189 fails 195 crop an original 128 crop photos 106 customer support HP Quick Exchange Service 20 fax problems poor print quality 165 smeared ink 164 FCC statement 224 file invalid name 194 supported formats 194 unreadable
  • HP C8180 | Windows Help - Page 232
    HP ink depleted 207 incorrect 204, 209 missing 205 non-HP ink 207 order 143 replace 135 replace soon 209 supply error 206 tips 146 troubleshoot address 47, 49 maintenance align printer 138 check ink levels 134 off 178 maximum resolution quality 124 mDNS service name 47 media. See paper Media Access
  • HP C8180 | Windows Help - Page 233
    support 212 phone support 213 phone support period period for support rotate 107 send using HP Photosmart 101 share 101 220 transparencies 90 troubleshooting 172 vertical streaks printer found screen, Windows 39 printer sharing Mac 28 Windows 28 printer, align 138 Printing Shortcuts tab 81 problems
  • HP C8180 | Windows Help - Page 234
    , WEP key 33, 36, 37, 39, 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings specifications 220 scan specifications 220 system requirements 219 telephone numbers, support 212 text cut off 178 dotted lines on scan 185
  • HP C8180 | Windows Help - Page 235
    connection 162 network setup 158 Passphrase, invalid 163 printer alignment 152 printer not found 163 software installation 153 USB cable 151 WEP key 163 wireless setup wizard 158, 160 troubleshooting cannot find the file or item 183 communication problems 145 copy 186 error messages 190 file system
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HP Photosmart C8100 All-in-One series
Windows Help