HP C8907A HP Photosmart M-series dock - User's Manual - Page 15

Troubleshooting NOTE For more information about solutions to problems mentioned here, as well as any other issues that you might have, see the HP Customer Support website at: www.hp.com/support Problem Possible cause Solution The camera Batteries in the Install rechargeable NiMH batteries will camera are not batteries. PhotoLithium and not charge, rechargeable. ordinary alkaline batteries cannot and the be recharged. power light The camera is on the dock not securely in is on. the dock. z Make sure the dock insert is placed securely on the dock. z Make sure the camera is inserted completely into the dock. The camera has not been left in the dock long enough. Make sure the camera has been left in the dock for at least 15 hours to charge the batteries completely. Battery voltage The camera will not attempt to is too low for charge batteries that may be charging to damaged or over-discharged. start. Remove the batteries from the camera and charge them in an external battery charger, then try them in the camera again. If this does not work, it is likely that one or more of the batteries are bad. Purchase new NiMH batteries and try again. 15