HP C8907A HP Photosmart M-series dock - User's Manual - Page 16

Problem Possible cause Solution The camera The camera is batteries not securely in will not the dock. charge, and the power The dock does light on the not have dock is off. electrical power. z Make sure the dock insert is placed securely on the dock. z Make sure the camera is inserted completely into the dock. Confirm that the HP AC power adapter is plugged into the dock, and that the power cord is plugged into an electrical outlet. Check that the dock power light blinks when the camera is in the dock. The camera The dock is Connect the USB cable directly to is not connected to one of the USB ports on the back of recognized the computer the computer. by the through a USB computer hub or the USB when it is in port on the the dock. front of the computer. The USB cable connecting the dock to the computer is bad. Try connecting the camera directly to the computer using the cable that is connecting the dock to the computer. If it works, then the problem is not the cable. If it does not work, try using a different USB cable. 16 HP Photosmart M-series dock User's Manual