HP Color LaserJet 9500 Service Manual - Page 411
C.00 Fuser Jam, Lower Left Door, 1d.00 Jam Inside, Paper Path
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Table 77. Numerical error messages (continued) Message Explanation 13.1C.00 FUSER JAM LOWER LEFT DOOR z A fuser wrap jam occurred. The printer detected that media is wrapped around the fuser roller. 13.1D.00 JAM INSIDE PAPER PATH z An ITB wrap jam occurred. z The media did not reach the fuser input sensor (SR6) within the specified time. Recommended action 1 Make sure that the media being used is within specifications, and that the correct media type settings for the media being used are set on the control panel. 2 Remove the media from the fuser through the lower left door. Removing the fuser assembly might be helpful. 3 Check the fuser output sensor (PS1501; see "Paper path jam sensors" on page 373) and its flag for correct functionality, and check the supporting connectors to the DC controller PCA. 4 Check the fuser rollers for damage or contamination. Verify fuser integrity by printing a demo or configuration page. 5 Replace the fuser assembly if necessary. See "Fuser" on page 245. 1 Make sure that the media being used is within specifications, and that the correct media type settings for the media being used are set on the control panel. 2 Remove and check the ITB for residual media. 3 Check the T2 area for residual media. 4 Check the ITB for media-caused damage. Replace the ITB if necessary. 5 Check the fuser input sensor (SR6; see "Paper path jam sensors" on page 373) for correct functionality, and check the supporting connectors to the DC controller PCA. ENWW Chapter 7 Troubleshooting 409