HP Dc5700 Network & Internet Communications Guide - Page 19

Solving Internet Access Problems, Table 2-1

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Table 2-1 Solving Internet Access Problems (continued) Internet takes too long to download Web sites. Cause Solution Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Ports (COM & LPT). 6. Right-click the COM port the modem uses, then click Properties. 7. Under Device status, verify that the modem is working properly. 8. Under Device usage, verify the modem is enabled. 9. If there are further problems, click the Troubleshoot button and follow the on-screen instructions. Windows 2000 1. Select Start > Settings > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Ports (COM & LPT). 6. Right-click the COM port the modem uses, then click Properties. 7. Under Device status, verify that the modem is working properly. 8. Under Device usage, verify the modem is enabled. 9. If there are further problems, click the Troubleshoot button and follow the on-screen instructions. ENWW Solving Internet Access Problems 13

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Internet takes too long to download Web sites.
Cause
Solution
Windows XP
1.
Select
Start
>
Control Panel
.
2.
Double-click
System
.
3.
Click the
Hardware
tab.
4.
In the
Device Manager
area, click the
Device Manager
button.
5.
Double-click
Ports (COM & LPT)
.
6.
Right-click the COM port the modem uses, then click
Properties
.
7.
Under
Device status
, verify that the modem is working
properly.
8.
Under
Device usage
, verify the modem is enabled.
9.
If there are further problems, click the
Troubleshoot
button and follow the on-screen instructions.
Windows 2000
1.
Select
Start
>
Settings
>
Control Panel
.
2.
Double-click
System
.
3.
Click the
Hardware
tab.
4.
In the Device Manager area, click the
Device Manager
button.
5.
Double-click
Ports (COM & LPT)
.
6.
Right-click the COM port the modem uses, then click
Properties
.
7.
Under
Device status
, verify that the modem is working
properly.
8.
Under
Device usage
, verify the modem is enabled.
9.
If there are further problems, click the
Troubleshoot
button and follow the on-screen instructions.
Table 2-1
Solving Internet Access Problems (continued)
ENWW
Solving Internet Access Problems
13