HP DesignJet 3000 HP DesignJet 2000/2500 - User's Guide - Page 290
If You Have Problems, Reseating a Printhead
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Front-Panel Messages Message Explanations and Actions Message Printhead failure ssts→ Printhead removed ssts→ Printing disabled→ Pull ↓ Align ↔ edges to roll Reload media Reload sheet Explanation and Action The printheads indicated by flashing squares have failed, either during printhead initialization or during printing. The printer may have detected an unusual electrical or thermal signal from the printhead that may require attention. The most likely causes of this message are: s The ink cartridge is empty. If this is so, your ink system has reached the end of its normal life, and you will need to buy a new ink system to replace the old one. s There has been a problem inside the printhead that has caused it to fail, for example, the printhead has overheated. You should replace the indicated ink systems immediately. Press the ↓ key to check the printheads. Open the window when indicated, and remove the printheads indicated. Try reseating the printhead (see If You Have Problems Reseating a Printhead 11-41). If the problem recurs, the ink system should be replaced at the earliest opportunity. If you don't correct the error now, you will see the status message "Ink system error" described on page 12-7. The printer has detected that one or more printheads have become dislodged or the printer cannot detect them, as indicated by the flashing squares. Press ↓ to continue. You should reseat the printheads immediately or replace the ink system; see 11-38, Checking the Printheads. If you don't correct the error now, you will see the status message "Ink system error" described on page 12-7. The printer cannot print, because of errors previously notified. Press ↓ to continue. Then press the Replace Ink System key to replace the erroneous ink systems in order to print with your printer again. See 11-38, Checking Ink Systems. You are aligning roll media. Grasp the left and right free edges of the roll media and pull them towards you until the media is taut. At the same time, align the left and right edges of the media so that they are flush with the left and right edges of the roll. There was an error loading the media and the printer has ejected it. The printer is waiting for you to reload the media. Reload the media. Sheet media was loaded skewed and the printer ejected it. Reload the sheet. 12-12