HP DesignJet Z2000 User guide - Page 169
The system error log, Insert the USB
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Numerical error codes (continued) Error code Recommendation 71:03 Restart the printer. 74:04, 74.1:04 The firmware update has failed. Press OK and try again. See Update the firmware on page 111. 74.1 Try the firmware update again. Do not try to use your computer while the update is in progress. 74.8:04 The firmware update has failed. Your firmware file may be incorrect; try to download it again. See Update the firmware on page 111. 76:03 Restart the printer. 77:04, 78.1:04 Update your printer's firmware. See Update the firmware on page 111. 78:08 Borderless printing not possible; setting ignored.. 79:03 Restart the printer. 79:04, 79.1:04 Update your printer's firmware. See Update the firmware on page 111. 81:01 Follow the instructions on the front panel. You may be asked to run a test procedure and write down a numeric code before contacting HP Support. See Contact HP Support on page 164. 81:03, 84:03 Restart the printer. 86:01 Follow the instructions on the front panel. You may be asked to run a test procedure and write down a numeric code before contacting HP Support. See Contact HP Support on page 164. 94, 94.1, 94:08 Restart color calibration. See Color calibration on page 74. 94:02 Color calibration failed. Check that the paper type that is loaded corresponds to the paper type that you have selected. The system error log The printer saves a log of system errors that you can access in the following ways. Using a USB flash drive 1. Create an empty file named pdipu_enable.log in a USB flash drive. 2. Insert the USB flash drive into the Hi-Speed USB host port at the front of the printer. The log will be automatically copied into the drive. Using the Embedded Web Server 1. In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. The Embedded Web Server will send you a file called log.tar.gz containing the system error log. ENWW The system error log 161