HP DesignJet Z2000 User guide - Page 173
Telephone number, Contact HP Support
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- The product you are using (the product number and the serial number, found on the label at the back of the product) - If there is an error code on the front panel, note it down; see Front-panel error messages on page 159 - The product's Service ID: at the front panel, press , then , then . - The computer you are using - Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems or special software drivers) - The cable you are using (by part number) and where you purchased it - The type of interface used on your product (USB or network) - The software name and version you are currently using - If possible, print out the following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report and "all pages above" from Service Information (see The printer's internal prints on page 12) Telephone number Your HP Support telephone number is available on the Web: see http://welcome.hp.com/country/us/en/ wwcontact_us.html. ENWW Contact HP Support 165