HP Designjet 2000/3000cp HP DesignJet 2000/2500 - User's Guide - Page 263

Troubleshooting, Solving Ink System Problems, carriage indicated by the arrow in the diagram.

Page 263 highlights

CAUTION Troubleshooting Solving Ink System Problems Do not touch, wipe, or attempt to clean the printhead nozzles (on the right-hand side in the diagram above). This can damage the printhead. Handle the ink systems with care. 3 Using damp cotton swabs, clean the electrical contact pads (the copper strip), especially where it bends down towards the nozzle plate. Wipe the contact pads very gently towards the cap end of the printhead, away from the nozzle plate. If you are using a cloth or tissue, use gentle pressure to avoid damaging the contacts. If you are using the cleaning kit, wipe the printhead cleaner pads as shown below: C472380 4 Using damp cotton swabs, clean the electrical contact pads on the printhead carriage (indicated by the arrow in the diagram). Clean here C472367 If you are using the cleaning kit, wipe the printhead as shown below: C472381 5 Wait until all the cleaned parts are dry. Reinstall the printhead. 11-43

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Troubleshooting
Solving Ink System Problems
11-43
CAUTION
Do not touch, wipe, or attempt to clean the printhead nozzles (on the right-hand side
in the diagram above). This can damage the printhead. Handle the ink systems with
care.
3
Using damp cotton swabs, clean the electrical contact pads (the copper strip),
especially where it bends down towards the nozzle plate. Wipe the contact pads
very gently towards the cap end of the printhead, away from the nozzle plate. If you
are using a cloth or tissue, use gentle pressure to avoid damaging the contacts. If
you are using the cleaning kit, wipe the printhead cleaner pads as shown below:
4
Using damp cotton swabs, clean the electrical contact pads on the printhead
carriage (indicated by the arrow in the diagram).
If you are using the cleaning kit, wipe the printhead as shown below:
5
Wait until all the cleaned parts are dry.
Reinstall the printhead.
C472380
Clean here
C472367
C472381