HP DeskJet Ink Advantage Ultra 4800 User Guide - Page 98

Control panel ink error status, Light behavior, Cause and Solution, Ink Level, Error, Ink Alert

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Light behavior The letter E and the number 5 are blinking. At the same time, all lights on the control panel are blinking. Cause and Solution The scanner is not working. Turn off the printer, and then turn it on again. If the problem persists, contact HP. The printer still prints even if the scanner is not working. The letter E and the number 6 are blinking. The printer is in an error state. 1. Turn off the printer. 2. Unplug the power cord. 3. Wait a minute, and then plug the power cord back in. 4. Turn on the printer. If the problem persists, contact HP. Control panel ink error status Light behavior Cause and Solution One of the Ink Level icons without segment and the Error icon are One of the following might have occurred. blinking, and the Ink Alert light is on. ● The corresponding cartridge is missing. If one of the cartridges is missing, the printer enters single cartridge mode. To exit the single cartridge mode, insert the corresponding cartridge. For more information about the single cartridge mode, see Use single cartridge mode on page 67. ● The corresponding cartridge is installed improperly, or still has plastic tape on it. Remove the corresponding cartridge, make sure there is no plastic tape on it, and then reinsert the cartridge securely. For more information, see Replace cartridges on page 65. 92 Chapter 9 Solve a problem ENWW

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Light behavior
Cause and Solution
The letter E and the number 5 are blinking. At the same time, all
lights on the control panel are blinking.
The scanner is not working.
Turn off the printer, and then turn it on again.
If the problem persists, contact HP. The printer still prints even if
the scanner is not working.
The letter E and the number 6 are blinking.
The printer is in an error state.
1.
Turn off the printer.
2.
Unplug the power cord.
3.
Wait a minute, and then plug the power cord back in.
4.
Turn on the printer.
If the problem persists, contact HP.
Control panel ink error status
Light behavior
Cause and Solution
One of the
Ink Level
icons without segment and the
Error
icon are
blinking, and the
Ink Alert
light is on.
One of the following might have occurred.
●
The corresponding cartridge is missing.
If one of the cartridges is missing, the printer enters single
cartridge mode. To exit the single cartridge mode, insert the
corresponding cartridge. For more information about the
single cartridge mode, see
Use single cartridge mode
on page
67
.
●
The corresponding cartridge is installed improperly, or still
has plastic tape on it.
Remove the corresponding cartridge, make sure there is no
plastic tape on it, and then reinsert the cartridge securely.
For more information, see
Replace cartridges
on page
65
.
92
Chapter 9
Solve a problem
ENWW