HP E24mv User Guide
HP E24mv Manual
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- HP E24mv | User Guide - Page 1
User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor. - HP E24mv | User Guide - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. First Edition: April 2021 - HP E24mv | User Guide - Page 3
, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not - HP E24mv | User Guide - Page 4
iv About this guide - HP E24mv | User Guide - Page 5
only)...23 Adjusting blue light output (select products only)...23 Using low blue light mode (select products only) ...23 3 Support and troubleshooting ...24 Solving common issues ...24 Button lockouts...25 Using the auto-adjustment function (analog input) ...25 Optimizing image performance (analog - HP E24mv | User Guide - Page 6
(WCAG 35 Legislation and regulations ...36 Useful accessibility resources and links ...36 Organizations...36 Educational institutions...36 Other disability resources...37 HP links ...37 Contacting support ...37 Index ...38 vi - HP E24mv | User Guide - Page 7
, read the Safety & Comfort Guide provided with your user guides. It describes proper workstation setup and correctly sized furniture designed to properly support your monitor. WARNING! Monitors that or wall in accordance with the installation instructions. WARNING! This equipment is not suitable - HP E24mv | User Guide - Page 8
shipped with your monitor. Preparing to call technical support Use this information if you have to troubleshoot an issue. If you cannot solve a problem using Support and troubleshooting on page 24, a call to technical support can provide additional help. Have the following information available - HP E24mv | User Guide - Page 9
and four USB ports that connect to USB devices (downstream) ● VGA port ● USB Type-A ports ● USB Type-B port ● Plug and Play capability, if supported by your operating system Monitor stand ● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the - HP E24mv | User Guide - Page 10
information, see the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Front components To identify the components on the front of the monitor, use this - HP E24mv | User Guide - Page 11
Also connects an optional headset microphone. This jack does not support optional standalone microphones. IMPORTANT: To reduce the risk of personal , see the Regulatory, Safety, and Environmental Notices To access this guide, type HP Documentation in the taskbar search box, and then select - HP E24mv | User Guide - Page 12
the monitor head. You might need these numbers when contacting HP for support. Setting up the monitor This section describes attaching the monitor stand or The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the - HP E24mv | User Guide - Page 13
Attaching the monitor stand Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a stand. TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause interfering reflections. NOTE: The procedures for - HP E24mv | User Guide - Page 14
weight of the monitor head. For best performance, use the power and video cables provided with the monitor. NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket. Removing the monitor stand If you decide to use a wall mount instead of the monitor stand - HP E24mv | User Guide - Page 15
You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting device. To avoid damage to your monitor, follow these instructions. 1. Remove the four screws from the VESA holes located on the rear of the monitor head. 2. To attach the monitor head to a swing - HP E24mv | User Guide - Page 16
information about how your monitor functions when you connect certain cables. NOTE: Depending on the model, the monitor might be capable of supporting VGA, HDMI, or DisplayPort inputs. The video mode is determined by the video cable used. The monitor automatically determines which inputs have - HP E24mv | User Guide - Page 17
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. 3. Connect a USB Type-B cable to Type-A: ● Connect one end of the USB Type-B cable to a USB Type-B upstream port on the monitor and the other end to a USB Type-A - HP E24mv | User Guide - Page 18
● NOTE: You must connect a USB Type-A to USB Type-B cable from the source device (computer, laptop, gaming console) to the rear of the monitor to enable the USB Type-A ports on the monitor. For more information, see Connecting USB devices (select products only) on page 13. 4. Connect the power cord - HP E24mv | User Guide - Page 19
USB Type-A ports (2) Adjusting the monitor (select products only) To support an ergonomic work space, your monitor offers the adjustment options outlined in The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the - HP E24mv | User Guide - Page 20
2. Adjust the monitor's height to a comfortable position for your individual workstation. The monitor's top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition - HP E24mv | User Guide - Page 21
3. Swivel the monitor head to the left or right for the best viewing angle. 4. You can pivot the monitor head from landscape to portrait orientation viewing to adapt to your application. a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1). b. Pivot the - HP E24mv | User Guide - Page 22
and remove the lock. Turning on the monitor This section provides important information about preventing damage to your monitor, startup indicators, and troubleshooting information. IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on the screen for 12 or - HP E24mv | User Guide - Page 23
HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle. HP watermark and image retention policy 17 - HP E24mv | User Guide - Page 24
com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions. The screen. These files are activated from within graphics programs that support this feature. NOTE: The ICM color profile is written in - HP E24mv | User Guide - Page 25
1. Download the G-SYNC driver from https://www.geforce.com/drivers and install it. 2. After the G-SYNC driver is installed, open the NVIDIA® Control Panel, navigate to Set up G-SYNC, and select your monitor. 3. At this point, be sure that both the Enable G-SYNC, G-SYNC Compatible check box and the - HP E24mv | User Guide - Page 26
NOTE: The actions of the function buttons vary among monitor models. For information about changing the function of the buttons, see Reassigning the function buttons on page 20. Table 2-2 Button names and descriptions Button (1) Menu button (2) Brightness button Assignable function button - HP E24mv | User Guide - Page 27
mode to be active. When in sleep mode, to comply with international power standards, the monitor default setting is Power Saver mode. If your monitor supports Performance mode, then to keep the USB ports enabled when the monitor is in Auto-Sleep Mode, change the Power Mode setting from Power Saver - HP E24mv | User Guide - Page 28
or the camera on your monitor. NOTE: Windows Hello is only supported on the Windows 10 operating system. Using the computer camera for Windows Under Welcome to Windows Hello, select Get Started, and then follow the on-screen instructions to enroll your facial ID and set up a PIN. You can now use the - HP E24mv | User Guide - Page 29
Using PiP and PbP (select products only) The monitor supports both Picture in Picture (PiP), where one source is overlaid on another, and Picture beside Picture (PbP), where one source is positioned adjacent to another - HP E24mv | User Guide - Page 30
3 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in menu and select the Input menu. Set Auto Switch Input to Off and manually select the input. or Replace the video card or connect the video cable to - HP E24mv | User Guide - Page 31
● Factory reset of the computer ● Changing monitor resolution You can manually optimize the screen performance for the VGA (analog) input at any can download the auto-adjustment pattern software utility from http://www.hp.com/support. Do not use this procedure if the monitor is using an input other - HP E24mv | User Guide - Page 32
performance (analog input) If you would like to customize your settings, this section describes how to manually optimize your monitor's image. You can adjust two controls in the on-screen display to improve that you do not miss the optimum adjustment point. 26 Chapter 3 Support and troubleshooting - HP E24mv | User Guide - Page 33
3. After adjusting the Clock, if flickering, blurring, or bars appear on the screen, proceed to adjust the Phase. To remove flickering or blurring (Phase): 1. Press the Menu button to open the OSD menu, select Image, and then select Clock and Phase. 2. Select Phase, and then use the OSD buttons on - HP E24mv | User Guide - Page 34
performance and extend the life of the monitor. ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP - HP E24mv | User Guide - Page 35
4. For more difficult cleaning situations, use a 50/50 mix of water and isopropyl alcohol. IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor. - HP E24mv | User Guide - Page 36
A Technical specifications This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications - HP E24mv | User Guide - Page 37
Table A-1 60.5 cm (23.8 in) FHD monitor specifications (continued) Specification Measurement RMN number HSD-0083-A Input terminal One HDMI port, one DisplayPort connector, four USB-Type A ports, one USB Type-B port, one VGA port, one headphone/microphone out combo jack Preset display - HP E24mv | User Guide - Page 38
Energy saver feature This monitor supports a reduced power state. The reduced power state warm-up period before the monitor returns to its normal operating state. See the computer manual for instructions on setting the energy saver mode (sometimes called "power management feature"). NOTE: This power - HP E24mv | User Guide - Page 39
is committed to providing products and services that are accessible for people with disabilities. This commitment supports the company's diversity objectives and helps seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their - HP E24mv | User Guide - Page 40
, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally - HP E24mv | User Guide - Page 41
disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the - HP E24mv | User Guide - Page 42
Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. These links provide information about key legislation, regulations, and standards. ● United States ● Canada ● Europe ● Australia Useful accessibility resources and links These - HP E24mv | User Guide - Page 43
that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf or hard of - HP E24mv | User Guide - Page 44
4 G getting started 1 getting to know your monitor.......... 2 H HDMI port 5 HP Assistive Policy 33 HP resources 2 HP support 2 I International Association of Accessibility Professionals........34 J jacks audio-out (headphone 5 L label 6 M menu button 4 O optimizing image performance
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User Guide
SUMMARY
This guide provides technical speciļ¬cations and information about monitor features, setting up the monitor, and using
the monitor.