HP E27k User Guide - Page 50

Solving common issues, Diagnostic Patterns, Management

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To open Diagnostic Patterns: 1. Turn on the monitor. NOTE: Video inputs do not need to be connected. 2. In the left column, navigate to Management. 3. In the middle column, navigate to Diagnostic Patterns. 4. Perform one of these tasks for the options in the right column: ● Highlight an option to see a preview in the background (behind the on-screen display (OSD) menu.) ● Select an option to close the OSD menu and view the test pattern in full screen. Press any of the menu buttons in the column to exit the full screen pattern and return to the OSD menu. ● To close the Diagnostic Patterns menu, select Back at the bottom of the right column or select any of the other options in the middle column. ● To close the OSD menu, select Exit at the bottom of the left column. NOTE: You can view the diagnostic patterns with or without an active external video signal. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. 44 Chapter 3 Support and troubleshooting

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To open
Diagnostic Patterns
:
1.
Turn on the monitor.
NOTE:
Video inputs do not need to be connected.
2.
In the left column, navigate to
Management
.
3.
In the middle column, navigate to
Diagnostic Patterns
.
4.
Perform one of these tasks for the options in the right column:
●
Highlight an option to see a preview in the background (behind the on-screen display (OSD)
menu.)
●
Select an option to close the OSD menu and view the test pattern in full screen. Press any of
the menu buttons in the column to exit the full screen pattern and return to the OSD menu.
●
To close the
Diagnostic Patterns
menu, select
Back
at the bottom of the right column or select
any of the other options in the middle column.
●
To close the OSD menu, select
Exit
at the bottom of the left column.
NOTE:
You can view the diagnostic patterns with or without an active external video signal.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
44
Chapter 3
Support and troubleshooting