HP KC783AA HP Personal and Pocket Media Drive - Limited Warranty and Support - Page 3

Limited Warranty and Support Guide, Limited Warranty and Technical Support Statement

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Limited Warranty and Technical Support Statement Does not apply to Latin America Duration Hardware: 1 year Limited Warranty* Software: 30 days Technical Support* *The warranty period may be longer in certain countries/regions. Please check with the seller of the product or consult the HP Web site at http://www.hp.com Hardware Limited Warranty This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (HP Products) sold by Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (HP) with this Limited Warranty. The term "HP Product" is limited to the hardware components and required firmware. The term "HP Product" DOES NOT include any software applications or programs, non-HP products, or non-HP branded peripherals. HP warrants to you that the HP Products specified above will be free from defects in materials or workmanship under normal use for the duration of the warranty period specified above. The warranty period starts on your date of purchase. Your dated sales or delivery receipt is your proof of the purchase date. You may be required to provide proof of purchase as a condition of receiving warranty service. To the extent permitted by local law, HP Products, and any replacement products or parts, may contain new and used materials equivalent to new in performance and reliability. Any replacement product or part will also have functionality at least equal to that of the product or part being replaced. Replacement products and parts are warranted to be free from defects in material or workmanship for 90 days or, for the remainder of the applicable warranty period of the HP Product they are replacing or in which they are installed, whichever is longer. If HP receives, during the warranty period, notice of a defect in any HP Product that is covered by this Limited Warranty, HP will repair or replace the product, at HP's option. HP shall not have the obligation to repair, replace, or refund until you return the defective product to HP. Under the terms of the unit replacement warranty service, if a unit is diagnosed as defective, you must prepay any shipping charges, taxes, or duties associated with transportation of the product. HP will ship a replacement product directly to you. On receiving the replacement unit you will be required to return the defective unit back to HP, in the packaging that arrives with the replacement unit, within a defined period of time, normally fifteen (15) days. HP will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the

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Limited Warranty and Technical Support Statement
Does not apply to Latin America
Duration
Hardware:
1 year Limited Warranty*
Software:
30 days Technical Support*
*The warranty period may be longer in certain countries/regions. Please check with the seller of the
product or consult the HP Web site at
Hardware Limited Warranty
This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (HP Products)
sold by Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or
country/region distributors (HP) with this Limited Warranty. The term “HP Product” is limited to the
hardware components and required firmware. The term “HP Product” DOES NOT include any software
applications or programs, non-HP products, or non-HP branded peripherals.
HP warrants to you that the HP Products specified above will be free from defects in materials or
workmanship under normal use for the duration of the warranty period specified above. The warranty
period starts on your date of purchase. Your dated sales or delivery receipt is your proof of the purchase
date. You may be required to provide proof of purchase as a condition of receiving warranty service.
To the extent permitted by local law, HP Products, and any replacement products or parts, may contain
new and used materials equivalent to new in performance and reliability. Any replacement product
or part will also have functionality at least equal to that of the product or part being replaced.
Replacement products and parts are warranted to be free from defects in material or workmanship for
90 days or, for the remainder of the applicable warranty period of the HP Product they are replacing or
in which they are installed, whichever is longer.
If HP receives, during the warranty period, notice of a defect in any HP Product that is covered by this
Limited Warranty, HP will repair or replace the product, at HP's option. HP shall not have the obligation
to repair, replace, or refund until you return the defective product to HP. Under the terms of the unit
replacement warranty service, if a unit is diagnosed as defective, you must prepay any shipping charges,
taxes, or duties associated with transportation of the product. HP will ship a replacement product directly
to you. On receiving the replacement unit you will be required to return the defective unit back to HP, in
the packaging that arrives with the replacement unit, within a defined period of time, normally fifteen (15)
days. HP will incur all shipping and insurance costs to return the defective unit to HP. Failure to return the