HP Nc6400 HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi
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- HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 1
Getting Started HP Compaq Notebook Series Document Part Number: 406846-001 May 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft® Windows®. - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Compaq Notebook Series First Edition: May 2006 Document Part Number: 406846-001 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 3
hardware 1-1 Set up the computer 1-3 Step 1: Insert the battery 1-4 Step 2: Connect the computer to external power. . . . 1-5 Step 3: Turn on the computer 1-7 power surges 2-4 Use the computer safely 2-5 Connect to a computer network 2-7 Update your software 2-8 Locate the user guides - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 4
Contents 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-2 The computer is Support Center 3-9 Customer Care 3-10 Prepare to contact Customer Care 3-10 Contact Customer Care by e-mail or telephone. . . . 3-11 A Notebook tour Top components A-2 Keys A-3 Pointing devices - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 5
or folders C-2 Back up the entire system C-3 Back up modifications made to the system C-4 Schedule backups C-5 Recover the system C-6 Create recovery discs (recommended C-7 Perform a recovery C-9 D Specifications Operating environment D-1 Rated input power D-2 Index Getting Started v - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 6
- HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 7
1 First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, AC adapter, power cord, and the primary battery. ✎ Components included with the computer may vary by region and by model. Getting Started 1-1 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 8
First-time setup Component 1 Power cord 2 HP Smart AC Adapter 3 Primary battery 4 Country-specific modem adapter (select models only) 5 Modem cable (optional for setup) ✎ Use only the included AC adapter or one approved for this computer. ✎ Unless you use dial-up networking, the modem cable is - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 9
to Appendix C, "Backup and recovery," for instructions. Ä CAUTION: To prevent file corruption and to ensure that the correct drivers are installed: ■ Do not set up the computer for the first time while the computer is docked in an optional docking device. ■ During the hardware and software setup - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 10
setup Step 1: Insert the battery To insert a primary battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latch 2 automatically locks the battery into place. 1-4 Getting - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 11
2: Connect the computer to external power ✎ Power cords and AC outlets vary in appearance by region and country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 12
computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery is fully charged and the battery light is - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 13
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. Getting Started 1-7 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 14
First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup. 1-8 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 15
a brief software setup. Follow the on-screen instructions to set up the software. Note the following: system language before the "Welcome to Windows" page is displayed, choose carefully. On some models, Internet, refer to "Appendix B" in this guide. If you do not register during software setup, - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 16
for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and instability. Refer to Appendix C, "Backup and recovery," for detailed instructions. 1-10 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 17
pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify your device configurations using Device Manager. To install additional hardware, such as an optional printer, follow the instructions provided by the hardware - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 18
, but not ready to use. To locate or install preloaded software or drivers: 1. Select Start > All Programs > Software Setup. 2. Follow the on-screen instructions and select the check box next to the software program or driver you want to install. ✎ For details about using software included with the - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 19
the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation. Protect the computer from viruses When you use the viruses in the Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several ways to - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 20
with the computer: ■ Keep the operating system and software updated. Many software applications contain security enhancements. ■ Use a firewall electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. ■ If applicable to your location, - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 21
the power cord from the AC outlet (not by unplugging the power cord from the computer). ■ If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 22
battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP should be used with the computer. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety, and Environmental Notices located in the Help and Support - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 23
network administrator. ✎ The computer display must be open before you can connect to a wireless network. For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer. If the computer has a Bluetooth device, you can create a personal - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 24
information about using the computer are available through the Help and Support Center (select Start > Help and Support > User Guides), or on a User Guides disc included with some models. For more information about resources and support, refer to Chapter 3, "Troubleshooting." 2-8 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 25
: Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved information. 1. Press ctrl+alt+delete. Then, select Shut Down > Turn Off. 2. Press and hold the power button for at least 5 seconds. 3. Disconnect the computer from external power and remove the battery. Getting Started 2-9 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 26
- HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 27
If you experience computer problems, follow the troubleshooting steps below: 1. Refer to "Quick troubleshooting," next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 28
one approved for this computer. ■ If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure. ■ If the computer is running on - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 29
computer has reached a low-battery condition. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options. ■ To transfer the image to the computer screen, press fn+f4. On most models, when an optional external display device, such as a monitor - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 30
Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 31
Troubleshooting The computer is turned on but not responding If the computer is turned . 1. Press ctrl+alt+delete. Then, select Shut Down > Turn Off. 2. Press and hold the power button for at least 5 seconds. 3. Disconnect the computer from external power and remove the battery. Getting Started 3-5 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 32
Troubleshooting The computer is unusually warm It is normal for the computer to feel warm a soft surface, such as pillows or thick rugs or clothing, to block airflow. ✎ The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 33
Troubleshooting An external device is not working If an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■ Be sure that ❏ All device - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 34
cables, and turn the power off and then back on. ✎ For information on setting up a home wireless network connection, visit http://www.hp.com/go/techcenter/wireless (English only). ✎ For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 35
you learn to use the computer and operating system features. ■ Updates for the operating system, device drivers, and software provided on the computer. ■ Checkups for computer functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 36
bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > My HP Computer. ■ Date the computer was purchased. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed. ■ The manufacturer and model of - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 37
Troubleshooting Contact Customer Care by e-mail or telephone If the computer is connected to the Internet, select Start > Help and Support to get help by e-mail or to access the Customer Care telephone numbers. Getting Started 3-11 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 38
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A Notebook tour ✎ Components included with the computer may vary by region and model. The illustrations in this appendix identify the standard features included on most computer models. Getting Started A-1 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 40
Notebook tour Top components Component 1 Power light 2 Power button 3 Info Center button 4 Wireless button 5 Presentation button 6 Caps lock light 7 Num lock light 8 Volume mute button 9 Volume down button - Volume up button q Fingerprint reader A-2 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 41
Keys Notebook tour Component 1 esc key 2 fn key 3 Windows logo key 4 Windows applications key 5 Embedded numeric keypad 6 Function keys Getting Started A-3 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 42
Notebook tour Pointing devices Component 1 Pointing stick 2 Left pointing stick button 3 TouchPad 4 Left TouchPad button 5 Right TouchPad button 6 Right pointing stick button A-4 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 43
Front components Notebook tour Component 1 Display release latch 2 Wireless light 3 Power light 4 Battery light 5 Drive light 6 Speakers 7 Infrared Port 8 Digital Media Slot Getting Started A-5 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 44
Notebook tour Rear components Component 1 Security cable slot 2 Power connector 3 S-Video-out jack 4 External monitor port Right-side components Component 1 Smart card reader 2 Optical drive 3 USB port A-6 4 RJ-45 (network) jack 5 RJ-11 (modem) jack Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 45
Left-side components Notebook tour Component 1 Vent 2 USB ports (2) 3 Audio-in (microphone) jack 4 Audio-out (headphone) jack 5 PC Card Slot Getting Started A-7 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 46
Notebook tour Bottom components Component 1 Bluetooth compartment 2 Vents (4) 3 Mini Card compartment 4 Primary battery release latches (2) 5 Primary battery bay 6 Docking connector 7 Accessory battery connector 8 Expansion memory module compartment 9 Hard drive bay A-8 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 47
Display components Notebook tour Component 1 Internal display switch 2 WLAN antennae 3 WWAN antenna Getting Started A-9 - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 48
- HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 49
hardware. ✎ Internet hardware and software features vary depending on the computer model and your location. Choose an ISP You must set up Internet service before you can connect to the Internet. The computer includes the New Connection Wizard to help you set up a new Internet account or configure - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 50
with such information as a specific IP address and POP3 and SMTP settings. To access the New Connection Wizard and instructions for using the wizard: » Select Start > Help and Support. ✎ If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 51
techcenter/wireless (English only). To learn about connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer. ■ Dial-up: You can access the Internet by dialing in to a service provider using a modem cable connected to the RJ-11 (modem) jack. Getting - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 52
- HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 53
to back up the system and to recover optimal system functionality. ✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. Safeguard your data Software or devices added to the computer can cause your system to become unstable - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 54
To back up specific files or folders: 1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery techniques. 6. Click Next. 7. Follow the on-screen instructions to back up specific files or folders. This process may take several minutes - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 55
the full factory image, including the Windows operating system, software applications, and all All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery to one of the following locations: ❏ On my PC: This option backs up your information to the computer - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 56
password check box, and type your password in the Password box. ✎ This step is optional. If you do not want to password protect your data access, clear the Protect data access with password snapshot of your hard drive at a specific point in time. You can then after that time. HP recommends that you - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 57
Next. 6. Schedule recovery points at specific intervals (daily, weekly) or at specific events, such as at system start or when you dock to a docking station. Click Next to further define the settings. A summary of your recovery point settings is displayed. 7. Click Next to finalize these settings - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 58
full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs. The HP Backup and Recovery Manager allows you to ■ Create recovery discs (recommended). The recovery discs are used to start up (boot) the computer and to - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 59
discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software programs to factory - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 60
connect to AC power before you can go to the next step. 8. Select the type of discs you want to use, and then click Next. ✎ The software examines the image and displays the number of blank discs needed to create your recovery discs. 9. Insert the first disc and follow the on-screen instructions to - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 61
the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive Start the full system > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. b. Click Expert Mode. c. Click Start PC Recovery, - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 62
of the following options: ❏ Recover PC to a specific point in time: Allows you to recover from a previous recovery point. ❏ Recover PC's original factory installation and backup data: the recovery process. 4. Follow the on-screen instructions to complete the recovery. C-10 Getting Started - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 63
on the computer operating environment specifications and power specifications. Operating environment The operating environment 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia*) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia*) -15 m to 12,192 m - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 64
computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer. The computer is capable of accepting DC power within the following specifications. Input power Operating voltage - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 65
A AC adapter connecting 1-5 identifying 1-2 altitude specifications D-1 antennae WLAN A-9 WWAN A-9 antivirus software 3-4 audio-out (headphone) jack, identifying A-7 B battery charging 1-6 indentifying 1-2 inserting 1-4 battery bay, identifying A-8 battery light identifying A-5 on, off 1-6 battery - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 66
and Support Center 3-9 hibernation 3-3 HP Smart AC adapter 1-2 humidity specifications D-1 I identifying compartment A-8 IEC 60950 compliance 2-6 image, switching among display devices 3-3 Info Center button, identifying A-2 infrared A-5 insert the battery 1-4 Internet access B-3 J jacks audio-in - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 67
A-3 Windows applications A-3 Windows logo A-3 L labels, service tag 3-10 LAN (local area network) 2-7 latches battery release A-8 display release A-5 left pointing stick button, identifying A-4 left TouchPad button, identifying A-4 lights battery 1-6 caps lock A-2 drive A-5 num lock A-2 power - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 68
power D-2 standby 3-3 S-Video-out jack, identifying A-6 T temperature troubleshooting 3-6 temperature specifications D-1 temperature, safety considerations 2-6 TouchPad, identifying A-4 traveling with computer environmental specifications D-2 troubleshooting display problems 3-3 external device - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 69
Index software problems 3-4 virus problems 3-4 wireless network problems 3-8 turn off computer 2-9 turn on computer 1-7, 3-2 U update, software 2-8 USB ports, identifying A-6, A-7 user guides 2-8 V vents identifying A-7, A-8 keeping free from obstructions 3-6 viruses antivirus software 2-3 computer - HP Nc6400 | HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 70
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Getting Started
HP Compaq Notebook Series
Document Part Number: 406846-001
May 2006
This guide explains how to set up your hardware and software,
and begin using the computer in Microsoft
®
Windows
®
.