HP Nc6400 HP Compaq nc6400 Notebook PC - Getting Started - Enhanced for Acessi - Page 30

Software is functioning abnormally, Start > Turn Off, Computer > Restart

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Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.) If you cannot restart the computer using these procedures, refer to the next section, "The computer is turned on but not responding." ■ Run a virus scan. For information about using the antivirus resources on the computer, refer to "Protect the computer from viruses" in Chapter 2, "Next steps." 3-4 Getting Started

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Troubleshooting
Software is functioning abnormally
If the software becomes unresponsive or responds abnormally:
■
Restart the computer:
❏
In Windows XP Home, select
Start > Turn Off
Computer > Restart
.
❏
In Windows XP Professional, select
Start > Turn Off
Computer > Restart > OK
. (If you have been registered
to a domain, the button you click will be called Shut
Down instead of Turn Off Computer.)
If you cannot restart the computer using these procedures,
refer to the next section, “
The computer is turned on but not
responding
.”
■
Run a virus scan. For information about using the antivirus
resources on the computer, refer to “
Protect the computer
from viruses
” in Chapter 2, “
Next steps
.”
3–4
Getting Started