HP P4000 HP LeftHand / P4000 Support Resource Guide - Page 11

PURCHASING / PRESALES For information on purchasing any of the following, your first contact should be with your HP Sales Rep or HP Authorized reseller: • Spare parts • Media Retention Service (Allows you to keep defective hard drives with sensitive data, rather than returning them) • Training Services • Installation Services • Professional Services • Etc. To contact HP directly on these topics: • Americas 800-BUY-MYHP • All other regions Find the appropriate number for your country at: http://welcome.hp.com/country/us/en/wwcontact_us.html OTHER LEFTHAND / P4000 WEB PAGES For general LeftHand / P4000 information and links to other useful information: http://h18006.www1.hp.com/storage/highlights/lefthandsans.html HP P4000G2 Product Page: www.hp.com/go/P4000 ADDENDUM A - LINKS SUMMARY P4000 Firmware requirements and update information: http://www.hp.com/storage/spock Go to "Other Hardware", then "iSCSI / FCIP / DM (HP & Lefthand)" ITRC: http://www.itrc.hp.com Includes: - Signing up for access - Knowledge Base - View Support contracts - Open support cases via Web - Viewing case status - Software Update Manager Instructions for linking SAID to ITRC account: http://www.itrc.hp.com/service/entitlements/linkSupportAgreement.do Download latest version (8.5) of P4000 SAN/iQ Upgrade Software: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18964&pro dSeriesId=3832580&prodNameId=4024943&swEnvOID=2078&swLang=13&mode=2&taskId=135&swItem=co-83610-1 Download Miscellaneous P4000 Software: (does not include full releases of San/iQ or Recovery images): www.hp.com/go/P4000Downloads Download P4000 System Recovery Images, and past versions of P4000 SAN/iQ Upgrade Software www.itrc.hp.com/service/sum/home.do 11