HP Photosmart Wireless All-in-One Printer - B109 User Guide - Page 61

Solution 2: Set your product as the default printer

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Solve a problem Chapter 12 Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your product to be the default printer. Cause: You sent the print job to the default printer, but this product was not the default printer. If this did not solve the issue, try the next solution. Solution 3: Check the connection between the product and computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again. If the product is connected to the computer through a wireless connection, make sure that the connection is active and the product is turned on. For more information on setting up the product and connecting it to your computer, see the setup instructions that came with the product. Cause: The product and computer were not communicating with each other. 58 Solve a problem

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Cause:
The product might not have been turned on.
If this did not solve the issue, try the next solution.
Solution 2: Set your product as the default printer
Solution:
Check your computer documentation to change your product to be the
default printer.
Cause:
You sent the print job to the default printer, but this product was not the
default printer.
If this did not solve the issue, try the next solution.
Solution 3: Check the connection between the product and computer
Solution:
Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again. If the
product is connected to the computer through a wireless connection, make sure that
the connection is active and the product is turned on.
For more information on setting up the product and connecting it to your computer,
see the setup instructions that came with the product.
Cause:
The product and computer were not communicating with each other.
Chapter 12
58
Solve a problem
Solve a problem