HP Presario 3000 Compaq Presario 3000 Series Maintenance and Service Guide
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- HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 1
b Maintenance and Service Guide Compaq 800 and Compaq Presario 3000 Series Mobile PC Document Part Number: 307503-001 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 2
, L.P. Compaq, the Compaq logo, and Presario are trademarks of Compaq Information Technologies Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 3
Models 1-2 1.2 Features 1-4 1.3 Clearing a Password 1-6 1.4 Power Management 1-7 1.5 Notebook External Components 1-8 1.6 Design Overview 1-18 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities 2-1 Selecting Computer Setup or Compaq Diagnostics . 2-1 Selecting from the File Menu - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 4
Sequence Chart 5-2 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-9 5.5 Memory Expansion Board 5-9 5.6 Optical Drive 5-12 5.7 LED Switch Cover 5-13 5.8 Keyboard 5-33 5.16 System Board 5-35 5.17 Real Time Clock (RTC) Battery 5-37 iv Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 5
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 C Screw Listing Index Maintenance and Service Guide v - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 6
3000 Series Mobile PCs feature Intel Mobile Pentium 4 processors, an industry-leading SiS Accelerated Graphics Port (AGP) graphics processor, a 16-inch SXGA display, a wide range of multimedia capabilities. Figure 1-1. Compaq 800 and Presario 3000 Series Mobile PC Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 7
Compaq 800 and Presario 3000 Model Naming Conventions Key C800 P 240 X6 40 W C 51 E XXXXXX-XXX 1 2 3 4 567 8 9 10 Key Description Options 1 Brand/Series designator C800 = 800 Series P3000 = Presario 3000 Series = none C = modem/NIC combination card 8 RAM 51 = 512 MB 25 = 256 MB 12 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 8
C800 P 180 X3 20 D C 12 E Asia Pacific 310535-371 Australia/New Zealand 310535-011 The following Compaq 800 models use config. code LF53 and do not include a battery pack. C800 P 180 X3 20 D C 12 E Asia Pacific 307602-371 Australia/New Zealand 307602-011 Maintenance and Service Guide 1-3 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 9
and labor ■ Microsoft Windows XP Home ■ 4.0 AHr Li ion battery pack P3008 P 240 X6 40 W C 51 E United States 315955-001 The Compaq Presario 3000 model uses config. code LF52 and features: ■ TouchPad pointing device with 32 or 64 MB DDR shared video memory 1-4 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 10
■ AC Link audio ■ 12-cell Li ion battery pack ■ Support for the following optical drives: ❏ 8X Max DVD-ROM drive ❏ 8X Max DVD-CD/RW combination drive ■ Support for one Type I PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 90 W AC adapter with 3-wire power cord ■ 40 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 11
"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1-6 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 12
by the user ■ Hotkeys for setting level of performance ■ Smart battery that provides an accurate battery power gauge ■ Battery calibration ■ Lid switch Suspend/resume ■ Power/Suspend button ■ Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide 1-7 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 13
1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item 1 2 Component Display release latch Power/Standby light Function Opens the notebook. On: Power is turned on. Off: Power is turned off. Blinking: Notebook is in Standby mode. 1-8 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 14
, disabling the built-in microphone. Connects stereo speakers, headphones, headset, or television audio. Accepts optical devices, such as a CD-ROM, DVD-ROM, or CD-RW drive. Ejects a PC Card from the PC Card slot. Supports a 32-bit (CardBus) or 16-bit PC Card. Maintenance and Service Guide 1-9 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 15
Table 1-5 Rear Panel and Left Side Components Item Component 1 Infrared port 2 Parallel connector 3 External monitor connector Function Provides wireless communication between the notebook and other infrared-equipped devices using an infrared beam. Connects a parallel device. Connects an - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 16
■ AC adapter ■ Optional automobile power adapter/charger ■ Optional aircraft power adapter Attaches an optional security cable to the notebook. Supports the removable VCRs, cameras, and audio players. A 1394 firewire cable is required for use with this connector. Maintenance and Service Guide 1-11 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 17
F12 function keys Num lock key Function Perform preset functions. On: Num lock is on and the embedded numeric keypad is enabled. 1-12 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 18
displayed by pressing the right mouse button. Display the Windows Start menu. Converts keys to numeric keypad. Move the cursor around the screen. Maintenance and Service Guide 1-13 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 19
Item Component 1 Power button 2 Wireless LAN activity wireless LAN is off or not installed. On: The internal wireless LAN is on and connected to a network. Flashing: The internal wireless LAN is on, but is not connected to a network or properly configured. 1-14 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 20
and right mouse buttons on an external mouse. On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. On: Power is turned on. Off: Power is turned off. Blinking: Notebook is in Standby. Maintenance and Service Guide 1-15 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 21
not block the cooling vent. Avoid placing the notebook on a blanket, rug, or other flexible surface that may cover the vent area. Hard drive bay Supports the primary hard drive. The hard drive is secured to the notebook by four screws. 1-16 Maintenance and - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 22
battery pack or battery compartment space saver. Releases the battery pack from the battery compartment. Covers the memory expansion compartment that contains two memory expansion slots for memory expansion boards. Accepts a CD-ROM, CD-RW, DVD-ROM, or DVD/CD-RW drive. Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 23
: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Mobile Pentium 4 processors ■ Fan ■ PC Card temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, the notebook. 1-18 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 24
features two Compaq system management utilities: ■ Computer Setup-A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows. Maintenance and Service Guide 2-1 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 25
Troubleshooting ■ Compaq Diagnostics-A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 26
information about the notebook, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration the current session, then exit and restart the notebook. Maintenance and Service Guide 2-3 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 27
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power- - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 28
Troubleshooting some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■ Disable.) ■ Enable/disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even and Service Guide 2-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 29
Troubleshooting Table 2-3 Advanced . (When Disable is selected, the notebook runs in Battery Optimized mode.) ■ Specify how the notebook recognizes multiple a quick comprehensive self-test on hard drives in the system that support the test features. *Video modes vary even within regions. However, - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 30
> Control Panel > Compaq Diagnostics. 2. Select Categories, then select a category from the drop-down list. ❏ To save the information, select File > Save As. ❏ To print the information, select File > Print. 3. To close Compaq Diagnostics, select File > Exit. Maintenance and Service Guide 2-7 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 31
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, the checkbox for each test you want to run. 2-8 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 32
Troubleshooting 5. Select a test mode: ❏ Interactive Mode-Provides maximum control over the testing process. You determine whether the test was passed or 9. Select a tab to print the report: ❏ Log tab-Select File > Save As, then print the file from your folder. Maintenance and Service Guide 2-9 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 33
2.18 2.19 Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, audio, part 1 No audio, part 2 Nonfunctioning device Nonfunctioning keyboard Nonfunctioning pointing device No network or modem connection 2-10 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 34
Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y Go to Section 2.2, No Power. N Beeps, LEDs, or error messages? Y Check LED board, speaker connections. N Is there video? Device. Go to Section 2.19, No Network or Modem. End Maintenance and Service Guide 2-11 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 35
Troubleshooting Flowchart 2.2-No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part 2. N Power up on AC power? Y *Reset power. N Power up on AC - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 36
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Section 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-13 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 37
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 38
and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 39
Troubleshooting Flowchart 2.6-No Video, Part 1 No Video. Standalone or Docking Station? Docking Station Go to Section 2.7, No Video, System board N N Video OK? Try another display. Internal and external video OK? Replace system board. Y Y Done Done 2-16 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 40
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected external video OK? N Adjust external monitor display. Go to Section 2.8, Nonfunctioning Docking Station. Done Done Maintenance and Service Guide 2-17 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 41
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Station (if applicable) Nonfunctioning Docking Station. Reseat power cord in docking station and power each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Docking motor mechanism 2-18 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 42
No OS Loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Section 2.10. No OS loading from CD- or DVD-ROM drive, go to Section 2.13. No OS loading from network, go to Section 2.19. *NOTE: Before beginning troubleshooting, always check cable - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 43
Troubleshooting Flowchart 2.10-No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat boot priority through the setup utility and reboot. Boot from hard drive? N Go to Section 2.16, Nonfunctioning Device. 2-20 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 44
Troubleshooting Flowchart 2.11-No OS Loading from Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. N CD Notebook booted? N Go to Section 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD (if applicable). Maintenance and Service Guide 2-21 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 45
Troubleshooting Flowchart 2.12-No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 46
Troubleshooting Flowchart 2.13-No OS Loading from CD- or DVD-ROM Drive No OS Device. Clear CMOS. Refer to Section 1.3, "Clearing a Password," for instructions. Correct boot order using the setup utility. Go to Section 2.16, Nonfunctioning Device. Maintenance and Service Guide 2-23 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 47
. Check after each change. 1. Reseat docking station audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking station audio board. 5. Replace backplane board. 6. Replace I/O board. Go to Section 2.16, Nonfunctioning Device. Y Audio? N Done 2-24 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 48
drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? N Done 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board. Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 49
Troubleshooting Flowchart 2.16-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 50
Troubleshooting Flowchart 2.17-Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-27 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 51
Troubleshooting Flowchart 2.18-Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N ). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 52
Replace jack or have jack activated. Digital line? Connect to nondigital line. N N Y NIC/modem configured in OS? Y Reload drivers and reconfigure. OK? N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 53
or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1). Figure 3-1. Serial Number Location Maintenance and Service Guide 3-1 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 54
Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 3-2 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 55
/Hardware Kit, includes Left hinge cover Right hinge cover PC Card slot space saver Modem cable Heat sink mounting bracket RTC battery Memory expansion compartment cover not illustrated: ■ display hinge screw covers 001 311628-001 310640-291 310640-AB1 310640-001 Maintenance and Service Guide 3-3 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 56
Illustrated Parts Catalog Figure 3-2. Notebook System Major Components (Continued) 3-4 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 57
-001 310661-001 310662-001 310645-001 310644-001 310643-001 310733-001 310650-001 310349-001 310648-001 310647-001 310657-001 Maintenance and Service Guide 3-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 58
Illustrated Parts Catalog Figure 3-2. Notebook System Major Components (Continued) 3-6 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 59
LS57 for use only with models with config. code LS52 Modem board Base enclosure 1394 board, includes cable Battery bay space saver (for use only with models with config. codes LS53, LS54, and LS57) Battery packs 12 cell, Li ion 10 cell, NiMH Spare Part Number 311579-371 310646-001 310653-001 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 60
Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Components Figure 3-3. Miscellaneous Plastics/Hardware Kit Components 3-8 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 61
PC Card slot space saver 5 Memory expansion compartment cover 6 Display bumper pads (2) Item 7 8 9 10 11 Description Display hinge screw covers (2) Display screw covers (2 round, 2 oblong) Notebook feet (3 round, 2 oblong) RTC battery Heat sink mounting bracket Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 62
(not illustrated) Description AC adapter, 90 watt Air adapter cable Auto adapter cable Biometrics reader Logo Kit Memory expansion boards 512 MB 256 MB 128 MB Miscellaneous keyboards Enhanced Essaver, carbon USB, 17-key numeric keypad USB, SmartCard USB wireless, United States Mouse, 2 button - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 63
Part Number Mouse, USB, carbon 164999-001 PC Card Smartcard reader 153994-001 Power cord, 3-wire Australia Denmark Europe/Middle East/AFrica Italy Phillips M2.0 × 4.5 ■ Phillips M2.0 × 4.0 ■ Phillips M2.0 × 13.0 Security lock 294359-001 and 263537-001 Maintenance and Service Guide 3-11 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 64
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 65
4.2 Service Considerations The Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled with extreme care extreme care; these cables tear easily. Ä CAUTION: When servicing the notebook, ensure that cables are placed in their - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 66
mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "Fragile: Handle With Care." Maintenance and Service Guide 4-3 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 67
integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 68
surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When using leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 69
straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. ground cords of one-megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 70
4-2 Static-Shielding Materials Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V Maintenance and Service Guide 4-7 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 71
Phillips P0 screws are removed during disassembly. There are 54 screws, in 8 different sizes, that must be removed, replaced, and loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 72
Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number disassembly Battery pack Description # of Screws Removed 0 (2 for battery pack space saver) # of Screws Removed 5-2 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 73
5.3 (Continued) Hard drive 5.4 Notebook feet 5.5 Memory expansion board 5.6 Optical drive 5.7 LED switch cover 5.13 Top cover 5.14 1394 board 5.15 Modem board 5.16 System board 5.17 RTC battery 4 to remove hard drive 4 to separate hard drive from hard drive bracket 0 2 loosened - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 74
following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. 3. Remove the battery pack by following these steps: Battery Packs Spare Part Number Information Battery packs 12 cell, Li ion 10 cell, NiMH 310642-001 310641-001 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 75
install the battery pack. 4. Remove the battery bay space saver by following these steps: Battery Bay Space Saver Spare Part Number Information For use only with Compaq 800 models 313579-001 a. Turn the notebook bottom side up with the rear panel facing you. Maintenance and Service Guide 5-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 76
the notch 4 in the battery bay space saver to swing the front edge of the space saver up and back 5. f. Remove the battery bay space saver. Figure 5-3. Removing the Battery Bay Space Saver Reverse the preceding procedure to install the battery bay space saver. 5-6 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 77
remove it from the hard drive bay. Figure 5-4. Removing the Hard Drive Assembly Reverse the preceding procedure to install the hard drive assembly. Maintenance and Service Guide 5-7 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 78
5-5. Removing the Hard Drive from the Hard Drive Carrier Reverse the preceding procedure to install the hard drive into the hard drive carrier. 5-8 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 79
Board Memory Expansion Boards Spare Part Number Information Memory expansion boards 512 MB 256 MB 128 MB 280275-001 280274-001 280273-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. Maintenance and Service Guide 5-9 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 80
4. Use the notch on the left side of the cover to lift the cover up and swing it to the right 2. 5. Remove the memory expansion compartment cover. ✎ The memory expansion compartment cover is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. Figure 5-7. Removing the - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 81
at a 45-degree angle. 7. Pull the memory expansion board away from the connector at a 45-degree angle 2. Figure 5-8. Removing a Memory Expansion Board Reverse the preceding procedure to install a memory expansion board and the memory expansion compartment cover. Maintenance and Service Guide 5-11 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 82
Section 5.3). 2. Turn the notebook bottom side up with the left side facing you. 3. Remove the memory expansion compartment cover (Section 5.5). 4. Remove the TM2.5 × 7.0 screw 1 that secures the optical drive the preceding procedure to install the optical drive. 5-12 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 83
two TM2.5 × 7.0 screws that secure the LED switch cover to the base enclosure (Figure 5-10). Figure 5-10. Removing the LED Switch Cover Screws Maintenance and Service Guide 5-13 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 84
cover from the display assembly. Figure 5-11. Removing the LED Switch Cover Reverse the preceding procedure to install the LED switch cover. 5-14 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 85
facing you. 4. Remove the TM2.5 × 16.0 screw that secures the keyboard to the base enclosure (Figure 5-12). Figure 5-12. Removing the Keyboard Screw Maintenance and Service Guide 5-15 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 86
the back edge of the keyboard up and forward 3 and rest the keyboard on the palm rest. Figure 5-13. Releasing the Keyboard 5-16 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 87
Part Number Information Heat sink 310647-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). Maintenance and Service Guide 5-17 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 88
screw 3 that secures the heat sink to the base enclosure. Figure 5-15. Disconnecting the Fan Cable and Loosening the Heat Sink Screws 5-18 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 89
sink forward 2 until the back of the heat sink clears the top cover. 9. Remove the heat sink. Figure 5-16. Removing the Heat Sink Maintenance and Service Guide 5-19 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 90
loosened and tightened last (Figure 5-17). Figure 5-17. Heat Sink Screw Tightening Sequence Reverse the preceding procedure to install the heat sink. 5-20 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 91
sink (Figure 5-18). 7. Remove the fan from the heat sink 2. Figure 5-18. Removing the Fan Reverse the preceding procedure to install the fan. Maintenance and Service Guide 5-21 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 92
removed. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the heat sink (Section 5.9). 5-22 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 93
the gold triangle 4 is located in the upper right corner. Figure 5-19. Removing the Processor Reverse the preceding procedure to install the processor. Maintenance and Service Guide 5-23 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 94
board (Figure 5-20). 4. Route the display cable out of the retention clip 2 in the top cover. Figure 5-20. Disconnecting the Display Cable 5-24 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 95
straight up 4 to remove it from the notebook. Figure 5-21. Removing the Display Assembly Reverse the preceding procedure to install the display assembly. Maintenance and Service Guide 5-25 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 96
(Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) 2. Turn the notebook bottom side up with the front facing you. 5-26 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 97
front edge 1 ❏ Two screws on each side of the hard drive bay 2 ❏ Three screws on the rear edge of the notebook 3 ❏ One screw in the memory expansion compartment 4 ❏ One screw near the fan vent 5 Figure 5-22. Removing the Top Cover Screws Maintenance and - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 98
Removal and Replacement Procedures 4. Remove the following PM2.5 × 4.0 screws (Figure 5-23): ❏ Four screws in the battery bay 1 ❏ Two screws in the optical drive bay 2 Figure 5-23. Removing the Top Cover Screws (Continued) 5-28 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 99
2 from the system board (Figure 5-24). 7. Disconnect the following cables: ❏ TouchPad button 3 ❏ Left speaker 4 ❏ Right speaker 5 Figure 5-24. Disconnecting the Top Cover Cables Maintenance and Service Guide 5-29 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 100
Removal and Replacement Procedures 8. Lift the top cover straight up to remove it from the base enclosure (Figure 5-25). Figure 5-25. Removing the Top Cover Reverse the preceding procedure to install the top cover. 5-30 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 101
(Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.13) Maintenance and Service Guide 5-31 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 102
the base enclosure. 5. Remove the 1394 board 4. Figure 5-26. Removing the 1394 Board Reverse the preceding procedure to install the 1394 board. 5-32 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 103
(Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.13) Maintenance and Service Guide 5-33 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 104
is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. Reverse the preceding procedure to install the modem board. 5-34 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 105
and installed on the new system board: ■ Memory expansion boards (Section 5.5) ■ Processor (Section 5.11) ■ Modem (Section 5.15) ■ RTC battery (Section 5.17) 1. Prepare the notebook 5.13) 2. Disconnect the 1394 board cable from the system board (Section 5.14). Maintenance and Service Guide 5-35 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 106
to the base enclosure (Figure 5-28). 4. Remove the two PM2.0 × 13.0 screws 2 on each side of the PC Card assembly that secure the system board to the base enclosure. 5. Use the hard drive connector 3 to lift the left /Hardware Kit, spare part number 310359-001. 5-36 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 107
Removal and Replacement Procedures 5.17 Real Time Clock (RTC) Battery ✎ The RTC battery is included in the Miscellaneous Plastics/Hardware Kit, spare part number 5.8) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.13) ❏ System board (Section 5.16) Maintenance and Service Guide 5-37 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 108
from the socket on the system board (Figure 5-29). ✎ The notebook uses a BR1225 disk cell battery. The RTC battery should be installed with the "+" facing up. Figure 5-29. Removing the RTC Battery Reverse the preceding procedure to install the RTC battery. 5-38 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 109
(varies by configuration) 16.0-inch display, DVD-ROM device, hard disk drive 3.45 kg Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Suspend mode Power in Hibernation mode 14.8 VDC 15.8 W 38 W < 800 mW < 100 mW 1.75 in 13.80 in - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 110
, 0.5 oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 111
16.0-inch SXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 24.00 cm 32.20 cm 40.60 cm Up to 16.8 million 150:1 120+ nit typical 0.264 × 0.264 mm 1024 × 768 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 112
13.3-inch SXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption 20.28 cm 27.03 cm 33.79 cm Up to 16.8 million 150:1 120+ nit typical 0.264 × 0.264 mm 1280 × 1024 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 113
16 63 11 GB=1,073,741,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 114
to 203 11 GB=1,073,741,824 bytes. 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. 6-6 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 115
Normal IO Mode 4 (single burst) Startup time Stop time DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus /s at 1X DVD rate) 16.6 MB/s < 12 seconds < 3 seconds Maintenance and Service Guide 6-7 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 116
-RW Drive Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO 128 KB 150 KB/s 5,520 KB/s 16.6 MB/s < 15 seconds < 6 seconds 6-8 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 117
System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate=DMA0, DMA3, none) DMA2 available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5. Maintenance and Service Guide 6-9 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 118
IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 119
Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/real time clock Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 Maintenance and Service Guide 6-11 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 120
controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port 6-12 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 121
Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 122
00FFFFFF 01000000-047FFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System Function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 6-14 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 123
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 124
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - A-2 Pin Signal 3 Data + 4 Ground Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 125
3 6 Data bit 4 7 Data bit 5 8 Data bit 6 9 Data bit 7 *Signal is active low. Pin 10 11 12 13 14 15 16 17 18-25 Signal Acknowledge* Busy Paper out Select Auto line feed* Error* Initialize printer* Select in* Signal ground Maintenance and Service Guide A-3 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 126
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock A-4 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 127
Connector Pin Assignments Table A-6 Stereo Speaker/Headphone Pin Signal 1 Audio out Pin Signal 2 Ground Table A-7 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground Maintenance and Service Guide A-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 128
other countries must meet the requirements of the country where the notebook is used. For more information on power cord set requirements, contact a Compaq authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■ The length of the - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 129
Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan UTE VDE IMQ METI KEMA NEMKO SEMKO SEV Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 B-2 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 130
cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used. 2. The flexible cord cord, and cord - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 131
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 310658-001. Maintenance and Service Guide C-1 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 132
Length Thread Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the battery bay space saver to the notebook (documented in Section 5.3) 2 Four screws that secure the hard drive to Section 5.7) Figure C-1. Torx T8 M2.5 × 7.0 Screw Location C-2 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 133
: Four screws that secure the display assembly to the notebook (documented in Section 5.12) Head Width 5.0 mm Figure C-2. Torx T8 M2.5 × 7.0 Screw Locations Maintenance and Service Guide C-3 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 134
that secure the top cover to the notebook (documented in Section 5.13) Thread 2.5 mm Head Width 5.0 mm Figure C-3. Torx T8 M2.5 × 7.0 Screw Location C-4 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 135
: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Head Width 4.0 mm Figure C-4. Phillips M3.0 × 4.0 Screw Locations Maintenance and Service Guide C-5 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 136
Table C-3 Phillips M2.0 × 4.0 Screw Head mm Color Qty. Length Thread Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the memory expansion compartment cover to the notebook (documented in Section 5.5) Figure C-5. Phillips M2.5 × 4.0 Screw Locations C-6 Maintenance and - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 137
Color Qty. Length Thread Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 Four screws that secure the top cover to the base enclosure in the battery bay (documented in Section 5.13) 2 Two screws that secure the top cover to the base enclosure in the optical drive bay (documented in Section 5.13 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 138
) 2 Four screws that secure the system board to the base enclosure (documented in Section 5.16) Head Width 4.0 mm Figure C-7. Phillips M2.5 × 4.0 Screw Locations C-8 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 139
screw that secures the keyboard to the notebook (documented in Section 5.8) Thread 2.5 mm Head Width 4.0 mm Figure C-8. Torx T8 M2.5 × 16.0 Screw Locations Maintenance and Service Guide C-9 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 140
4.0 mm Where used: Three screws that secure the fan to the heat sink (documented in Section 5.10) Figure C-9. Phillips M2.0 × 4.5 Screw Locations C-10 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 141
screws that secure the modem board to the system board (documented in Section 5.11) Head Width 4.0 mm Figure C-10. Phillips M2.0 × 4.5 Screw Locations Maintenance and Service Guide C-11 - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 142
Thread Width Silver 2 13.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the system board to the base enclosure on each side of the PC Card assembly (documented in Section 5.16) Figure C-11. Phillips M2.0 × 13.0 Screw Locations C-12 Maintenance and - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 143
5-31 1394 connector 1-11 A AC adapter, spare part number 3-10 air adapter cable, spare part number 3-10 Application key 1-13 audio troubleshooting 2-24 auto adapter cable, spare part number 3-10 B base enclosure, spare part number 3-7 battery bay 1-17 battery bay space saver illustrated 3-6 removal - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 144
USB connector A-2 connectors, service considerations 4-2 cursor control keys 1-13 D DC power connector 1-11 design overview troubleshooting 2-18 drive indicator light 1-15 drives, preventing damage 4-3 DVD-ROM drive OS loading problems 1-13 front components 1-8 Index-2 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 145
problems troubleshooting memory expansion board removal 5-9 spare part numbers 3-10, 5-9 memory expansion compartment 1-17 memory expansion compartment cover illustrated 3-2, 3-8 removal 5-10 memory map specifications 6-14 microphone jack location 1-9 pin assignments A-5 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 146
space saver 3-2, 3-8 PC Card Smartcard reader, spare part number 3-11 plastic parts 4-2 pointing device, troubleshooting 2-28 power button 1-14 power cord, spare part numbers 3-11 power light 1-8, 1-15 power management features 1-7 power, troubleshooting 2-12 Index-4 Maintenance and Service Guide - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 147
real time clock (RTC) battery illustrated 3-6 rear panel components numbers 3-11 serial number 3-1, 5-2 service considerations 4-2 speaker jack location 1-9 I/O addresses 6-11 interrupts 6-10 memory map 6-14 notebook 6-1 Standby light part numbers 3-7, 5-35 system memory map 6-14 T tools required - HP Presario 3000 | Compaq Presario 3000 Series Maintenance and Service Guide - Page 148
12 video 2-16 TV out connector 1-11 U universal serial bus (USB) connector location 1-11 pin assignments A-2 V vent 1-16 video troubleshooting 2-16 volume control buttons 1-9 W Windows logo key 1-13 wireless LAN activity light 1-14 workstation precautions 4-5 Index-6 Maintenance and Service Guide
b
Maintenance and Service Guide
Compaq 800 and Compaq Presario 3000
Series Mobile PC
Document Part Number: 307503-001
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.