HP Presario 3000 Compaq Presario 3000 Series Maintenance and Service Guide - Page 52
Flowchart 2.19-No Network or Modem Connection - driver
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Troubleshooting Flowchart 2.19-No Network or Modem Connection No network or modem connection. N Network or modem jack active? Y Y Replace jack or have jack activated. Digital line? Connect to nondigital line. N N Y NIC/modem configured in OS? Y Reload drivers and reconfigure. OK? N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. Maintenance and Service Guide 2-29
Troubleshooting
Maintenance and Service Guide
2–29
Flowchart 2.19—No Network or Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y